Mercure Edinburgh Haymarket

4.0 star property

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Photo gallery for Mercure Edinburgh Haymarket

In-room safe, desk, soundproofing, iron/ironing board
Bar (on property)
Exterior
Bar (on property)
Dock

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
38 Gardner's Crescent, Edinburgh, Scotland, EH3 8DQ
  • Grassmarket
    ‪11 min walk‬
  • Princes Street
    ‪12 min walk‬
  • Edinburgh Castle
    ‪17 min walk‬

Room options

Comfort Room, 1 Double Bed with Sofa bed

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Comfort Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Privilege, Superior Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Comfort Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Mercure Edinburgh Haymarket

4-star hotel in Tollcross
A fitness center, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is available on request.
Mercure Edinburgh Haymarket offers 110 air-conditioned accommodations with laptop-compatible safes and hair dryers. Televisions come with satellite channels and pay movies. Bathrooms include showers.

This Edinburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a business center. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers a fitness center, multilingual staff, and concierge services.

Mercure Edinburgh Haymarket is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Hindi, Hungarian, Icelandic, Italian, Latvian, Polish, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 6:00 AM to midnight; GBP 11 per day; discounts available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 18.50 per person
  • A bar/lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18.50 per person
  • Nearby parking fee: GBP 11 per day (1640 ft away; open 6:00 AM to midnight)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Mercure Edinburgh Quay Hotel
Mercure Quay Hotel
Mercure Edinburgh Quay
Mercure Quay
Mercure Edinburgh Quay Scotland
Mercure Edinburgh Haymarket Hotel
Mercure Edinburgh Haymarket Hotel
Mercure Edinburgh Haymarket Edinburgh
Mercure Edinburgh Haymarket Hotel Edinburgh

Mercure Edinburgh Haymarket Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 532 out of 1148 reviews
Rating 8 - Good. 400 out of 1148 reviews
Rating 6 - Okay. 117 out of 1148 reviews
Rating 4 - Poor. 71 out of 1148 reviews
Rating 2 - Terrible. 28 out of 1148 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Cathy

Stayed 6 nights in Nov 2024

4/10 Poor

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff and even with a few issues out of there control very helpful
Stayed 4 nights in Dec 2024

6/10 Okay

Paul

Business traveler
Is what it is….
Room key machine was broken so needed escorted to room. Probably the best value place to stay in Edinburgh
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Hamoon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean comfy hotel
Everything was excellent except the fact their door lock system was down and we needed concierge to open the door every single time. However, they were always available and fast on that: I see that issue in predictable and that does not effect how good the stay was.
Stayed 2 nights in Dec 2024

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel quite close to the town centre. Room was a little hot but other than that was lovely stay
Stayed 3 nights in Nov 2024

6/10 Okay

Ryan

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and convenient location
Comfy twin room, well designed and furnished. Very convenient for Haymarket side of town. Minor things stopping it from getting 5 stars in my review - The room keys weren’t being programmed properly so had to be escorted to the room each time (friendly and polite staff though!). The refillable bottles of shampoo and shower gel in the bathroom were both empty. My room was above the main entrance and there was an extremely noisy lorry outside delivering something at 7am in Saturday morning. I used a herbal teabag (as I drink uncaffeinated) but the next day was replenished only with regular caffeinated tea bags.
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Stayed 4 nights in Dec 2024

4/10 Poor

David

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is in need of refurbished. The air conditioning in my room (509) was broken and a small radiator was placed in the room after notified reception. The temperature outside was -2C and the room was freezing! After a sleepless night I checked out early! Coffee machine in room also broken and iron was dirty leaving black marks on my white dress shirt! Final gripe is that the towels are cheap and rough. Overall a poor quality hotel and would not recommend staying here!
Stayed 1 night in Dec 2024

8/10 Good

Darren

Stayed 1 night in Dec 2024

8/10 Good

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Guinness!!
A very modest, clean and fairly contemporary hotel, approximately 10 minutes walk from Haymarket station. A little off the beaten track and you have to walk for about 10 minutes before you find a few bars and restaurants. The room was comfortable and had a very contemporary en-suite with walk in shower. I only had 2x gripes: the AC was a bit hit n miss and I couldnt regulate the temperature. The other issue was there was no Guinness on tap in the bar!! Small mercies!
Stayed 2 nights in Dec 2024

6/10 Okay

Annette

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Alina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Roderick

Stayed 1 night in Dec 2024

6/10 Okay

Yvonne

Business traveler
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely return.
Good location for the city centre and breakfast was very nice. Parking was a bit of a walk but luckily not raining.
Stayed 1 night in Nov 2024

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with stay
Overall very good 9/10. No do not disturb sign in room. Some damage to carpet in the room. Very clean. Bed was comfortable. Good sized bathroom, no bath. Floor gets wet very easily. No hair conditioner. Good tea tray with good selection of tea/coffee and Scottish shortbread. No robes. Good central location, in easy walking distance of attractions/tram. Room was very hot, despite opening window and adjusting temperature controls. Overall very clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
It was clean, welcoming and met all our parties needs. Youngest was gifted with card and chocolate for his birthday.
Stayed 1 night in Nov 2024

2/10 Terrible

Kaylene

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Mercure Edinburgh stay
Nice hotel a rooms are on the small size for the price. Excellent breakfast would definitely use again.
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Liz

Business traveler
Stayed 1 night in Nov 2024