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Norton House Hotel & Spa

4.0 star property

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Photo gallery for Norton House Hotel & Spa

Exterior
Executive Double Room | Premium bedding, in-room safe, individually decorated
Indoor wedding
Outdoor wedding area
Junior Suite | Premium bedding, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
Ingliston, Newbridge, Scotland, EH28 8LX
  • Royal Highland Centre
    ‪8 min drive‬
  • Heriot-Watt University
    ‪10 min drive‬
  • Edinburgh Zoo
    ‪16 min drive‬
  • Edinburgh (EDI)
    ‪10 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, individually decorated

Executive Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Premium bedding, in-room safe, individually decorated

Classic Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, individually decorated

Junior Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double Room

Premium bedding, in-room safe, individually decorated

Classic Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Premium bedding, in-room safe, individually decorated

Classic Double or Twin Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Norton House Hotel & Spa

4-star Newbridge hotel with 2 coffee shops/cafes
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and 2 coffee shops/cafes are onsite.
Norton House Hotel & Spa offers 83 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Norton House Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 18 years old are not allowed in the spa without adult supervision.
In addition to a full-service spa, Norton House Hotel & Spa features an indoor pool and a health club. Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This Victorian hotel also offers a hot tub, a sauna, and spa services. Complimentary self parking is available on site, along with a car charging station.

Norton House Hotel & Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
The Brasserie - This brasserie overlooks the garden. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1840
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 28 2025 to May 2 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 25 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Norton House Hotel
Norton House Hotel Newbridge
Norton House Newbridge
Norton House Hotel & Spa Hotel
Norton House Hotel & Spa Newbridge
Norton House Hotel & Spa Hotel Newbridge

Norton House Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 598 out of 940 reviews
Rating 8 - Good. 264 out of 940 reviews
Rating 6 - Okay. 58 out of 940 reviews
Rating 4 - Poor. 14 out of 940 reviews
Rating 2 - Terrible. 6 out of 940 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing break
Fantastic stay from start to finish. Arrived early an room was ready. Spa is stunning an very relaxing as was our whole stay.
Stayed 1 night in Jan 2025

6/10 Okay

Glenn

Stayed 1 night in Dec 2024

10/10 Excellent

kendrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rochelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this place! The staff was excellent, the onsite restaurant was superb, and it was really close to the airport. Getting to the city activities took 30 minutes, but I'd take the peace and quiet here over being in the middle of everything, anytime. My only regret is that I didn’t get to take advantage of the Spa services. I plan to go back to Scotland next year and I will be staying at Norton House.
Stayed 7 nights in Nov 2024

10/10 Excellent

Lavina J

Liked: Cleanliness, staff & service, property conditions & facilities
We got in late and left early but the location was very convenient near the airport. The grounds looked lovely and the staff were very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we arrived we found all staff friendly efficent and very helpful . would recommend this hotel to anyone.
Stayed 2 nights in Nov 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place snuggled in the woods but close to the city any the airport. We got massages and the girl that did my fiance's was absolutely extravagant. Food is a bit pricey but well worth it. The room was great. Has a heated floor and a TV in the bath tub. The shower wasn't totally good but it did the job. The weekend breakfast was great except for the haggis. It was mushy like a porridge. The weekday breakfast is ordered off of a menu and it was pretty good. The misses is lactose intolerant and they had soy milk in the fridge waiting for us in the room. However, it had gone bad and the one they brought up to replace it was also bad. We had a great time. We are locals so we will probably be back. If not to stay, for a massage and the rest of the spa.
Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tyra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel near the airport. Staff very friendly and the dining area and menus were wonderful and service was excellent. Would stay here again
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool & Gym
Stayed 1 night in Nov 2024

8/10 Good

Janet

Stayed 2 nights in Sep 2024

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and close to the airport. Staff was friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

jack m.

Liked: Cleanliness, staff & service, room comfort
It would be wonderful to just stay at a hotel or go to a restaurant or do anything nowadays without filling out a questionnaire !! If I had a horrible experience , no one will give me my money back … but Norton house is really nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the customer service is impeccable! They have an amazing breakfast every morning! They also have an amazing spa!! I can’t wait to visit again!!
Stayed 6 nights in Oct 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy comfort, good food, easy access
Have stayed here several times over the last 30 years and enjoy it every time. Comfortable rooms, great food, friendly staff and near the airport with access to the city.
Stayed 1 night in Oct 2024

8/10 Good

Irene

Traveled with group
The facility and staff were excellent. It would be helpful if toiletry items were available for those that may have forgot to bring.
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay - food, comfort & spa
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reprieve from typical airport hotels.
Stayed 1 night in Sep 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend it. The staff is kind, the surrounding area is beautiful, and the food is amazing. The spa area is really great and well-organized. It’s a bit far from Edinburgh city centre, but still very nice.
Stayed 5 nights in Sep 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and convenient to the airport; spacious property in close proximity to Edinburgh.
Stayed 1 night in Sep 2024

8/10 Good

Betty

Traveled with family
Liked: Cleanliness
Beautiful property and wonderful quiet location. Unfortunately our room smelled like cat urine no matter how much spray they used.
Stayed 1 night in May 2024

10/10 Excellent

Shannon

Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The full service spa was very nice! The staff were great! The food was excellent! The walks were very lovely.
Stayed 1 night in Aug 2024