4/10 Poor
Emma
Traveled with family
Apr 24, 2025
Disliked: Staff & service
We stayed 5 nights in April 25.The hotel is self service and unstaffed, you’re given a code to enter the main front door then a code to pick up your key from a safe. Our room (no 14 was next to the front door so we heard other guests coming in late at night, slamming the door, talking right outside our room. 1 night a group of young women were trying to get into the property, they obviously didn’t get the msg about the code. They were knocking on the front door and calling for someone to let them in at 1.30am. I had to get out of bed to let them, they were very relieved, but then it took them ages to figure out how to get their key out the safe so they were talking right outside our room door for ages.
There were 2 rooms and as a positive the rooms were huge so we had a lot of space. However the 2nd bedroom with 2 single beds had an external door that led to the carpark and guests arriving by car would frequently try to enter the building through this door (which had a very basic lock on it) This really scared my children in the night so we had to move one of the single beds into the main bedroom and my husband slept on the sofa (which was actually more comfortable than the thin hard mattress)
There was a fridge and a microwave in the main room which was really useful for breakfast however the fridge made really loud noises and also woke us up so ended up moving that into 2nd room. Overall we got woken up loads but the location is good, next to the no 1 bus stop.
Emma
Stayed 5 nights in Apr 2025