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Eliza House

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eliza House

Standard Triple Room, Ensuite
Single Room, Ensuite | Exterior
Interior
Standard Twin Room, Ensuite
Miscellaneous

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
14-16 Grosvenor Street, Haymarket, Edinburgh, Scotland, EH12 5EG
  • Edinburgh International Conference Centre
    7 min walk
  • Princes Street
    9 min walk
  • Princes Street Gardens
    11 min walk
  • Edinburgh (EDI)
    28 min drive

Room options

View all photos for Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Single Room, Ensuite

Single Room, Ensuite | Bathroom

Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Ensuite

Bathroom

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lounge

Britannia Hotel Edinburgh

Pet friendly
Free WiFi
Restaurant
Breakfast available
2.9 out of 5, (1155)
The price is $207
per night
$248 total
includes taxes & fees
Dec 14 - Dec 15
Britannia Hotel Edinburgh

About this property

Eliza House

3-star hotel in Haymarket
Along with a 24-hour front desk, this smoke-free hotel has a front-desk safe and free WiFi in public areas. Other amenities include multilingual staff.
Eliza House offers 21 accommodations. Housekeeping is provided daily.
Eliza House features multilingual staff and a front-desk safe. Wireless Internet access is complimentary.

Eliza House is a smoke-free property.

Languages

Dutch, English, German, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz Edinburgh
Ritz Hotel Edinburgh
Ritz Hotel Edinburgh
Ritz Edinburgh
Hotel Ritz Hotel Edinburgh
Edinburgh Ritz Hotel Hotel
Ritz
Hotel Ritz Hotel
Ritz Hotel
Eliza House Hotel
Eliza House Edinburgh
Eliza House Hotel Edinburgh

Eliza House Reviews

Reviews

6.6
Rating 10 - Excellent. 91 out of 683 reviews" "
Rating 8 - Good. 233 out of 683 reviews" "
Rating 6 - Okay. 179 out of 683 reviews" "
Rating 4 - Poor. 110 out of 683 reviews" "
Rating 2 - Terrible. 70 out of 683 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

John, London

Traveled with partner
Liked: Cleanliness, staff & service
A nice hotel in a building with a lot of character. I liked the retro feel of the bedrooms but can see why other may say it's dated. It does have a lot of stairs and no elevator (as advertised) but this was not an issue for us. Staff were welcoming and helpful throughout our stay. The location is good at about 20mins walk to the Scott monument or Grassmarket.
Stayed 3 nights in Aug 2024

8/10 Good

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 21 at the Top of the Stairs
The good: quiet, comfortable, friendly and close to the tram system. I felt safe and comfortable. They are not kidding about the stairs! There are a lot of them!
Stayed 4 nights in Jul 2024

8/10 Good

Andrea

Traveled with group
Liked: Cleanliness, staff & service
Fabulous location about 1.5 miles from Royal Mile. Older building with a lot of character - very "scottish".
Stayed 1 night in Jul 2024

8/10 Good

Miranda

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Nia

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Mid
Smells like a nursing home. Seems to be falling apart a bit. The beds were soft and the staff carried our bags to our room because there is no elevator. Overall a nice stay. Shower curtains need to be changed.. moldy. Great location!
Stayed 1 night in Jul 2024

2/10 Terrible

pam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eliza hotel!!!
Like going back to 1970. Cushioned headboard. Bath awful/filthy. Shower, what a hairdresser would use. Shelves on top of shelves, couldn’t reach the windows to open or shut curtains, trim falling off in bathroom. Iron board filthy.couldn’t open the wardrobe door for the bed. 1 bed ok the other just squeaked springs had gone.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marcus

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky and good value.
Very enjoyable stay, maybe the decor was a bit tired but this was reflected in the reasonable price. Staff were very attentive and kind and I appreciated reception being manned 24 hours. Very good value.
Stayed 5 nights in Jun 2024

8/10 Good

Karen, Chilliwack

Traveled with group
Liked: Cleanliness, staff & service, amenities
Property is close to haymarket train station, trams, and buses to city centre. Staff are pleasant and friendly.
Stayed 1 night in Jun 2024

6/10 Okay

Sergio Oziel

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Sally

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room in nice area. Could do with some updating.
Stayed 1 night in Jun 2024

10/10 Excellent

Aaminah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guests should be warned about the 70 stair climb to your room. Restaurants are located nearby. Have to leave your room key if you leave the property.
Stayed 2 nights in May 2024

8/10 Good

Brad

Traveled with family
Liked: Cleanliness, staff & service
Great location.
We loved the location, great access to the downtown area. Staff were very friendly and helpful. The hotel and rooms very clean with nice big towels but the hotel is due for an upgrade. We founds the beds to hard.
Stayed 2 nights in Apr 2024

8/10 Good

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We loved the convenience of the location steps from Haymarket train station, yet felt safe and had everything we needed within walking distance. Staff were great. Our room was clean, comfortable and huge, and we felt it was good value for our budget. This is a heritage spot so don’t expect perfection in the details, but we loved the price, location, and clean comfy room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Diogo Filipe

Business traveler
Liked: Cleanliness, staff & service
Convenient location, large room. Very strong smell of what it seemed to be urine on the corridors
Stayed 4 nights in Dec 2023

8/10 Good

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central cosy accommodation
Cosy accommodation. It's an old house so what you see is what you get. The staff were outstanding.
Stayed 4 nights in Dec 2023

8/10 Good

Lisa

Stayed 5 nights in Nov 2023

10/10 Excellent

ravyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

Debra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what we needed, which was a clean place to stay and the tram line was very close. The location was a little ways from old town, but it was walkable or we could take the tram to get closer. There were some good restaurants and bars close by.
Stayed 2 nights in Oct 2023

8/10 Good

Damian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

Marlyce

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The heater did not work in ours and others that were in our group,rooms. The windows were left open and couldnt shut! The beds were hard as a rock. The showers had no preasure and barely got warm. Window covering in the bathroom was very insufficient. We received conflicting information about when we would be charged and how we were going to be refunded. I would not stay here again.
Stayed 1 night in Sep 2023