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Sheraton Grand Hotel & Spa, Edinburgh

5.0 star property

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Photo gallery for Sheraton Grand Hotel & Spa, Edinburgh

Premium bedding, minibar, in-room safe, blackout drapes
View from property
Club Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, blackout drapes
Meeting facility
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
1 Festival Square, Edinburgh, Scotland, EH3 9SR
  • Edinburgh Castle
    ‪7 min walk‬
  • National Museum of Scotland
    ‪13 min walk‬
  • Royal Mile
    ‪19 min walk‬
  • Edinburgh (EDI)
    ‪17 min drive‬

Room options

View all photos for Grand Suite, 2 Bedrooms, Non Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Grand Suite, 2 Bedrooms, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms, Non Smoking

Grand Suite, 2 Bedrooms, Non Smoking | Living room | 94-cm LCD TV with premium channels, TV, pay movies

Grand Suite, 2 Bedrooms, Non Smoking

  • 1270 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

94-cm LCD TV with premium channels, TV, pay movies

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

94-cm LCD TV with premium channels, TV, pay movies

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Non Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Club Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, blackout drapes

Club Room, 1 King Bed (View)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, blackout drapes

Club Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, blackout drapes

Club Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (View)

Premium bedding, minibar, in-room safe, blackout drapes

Room, 2 Twin Beds (View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 King Bed (View)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Grand Hotel & Spa, Edinburgh

5-star hotel in Tollcross
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Change of bedsheets is available on request.
Sheraton Grand Hotel & Spa, Edinburgh offers 269 accommodations with minibars and safes. Beds feature premium bedding. 94-cm LCD televisions come with pay movies.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, One Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Sheraton Grand Hotel & Spa, Edinburgh features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and 14 meeting rooms. This luxury hotel also offers a sauna, spa services, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Grand Hotel & Spa, Edinburgh is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
One Square - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
One Square - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 17.50 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 24 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • One Square
  • One Square

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Grab bar near toilet (39 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 94-cm LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Covered self parking fee: GBP 17.50 per night
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 35 per person and includes use of: hot tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the swimming pool Monday to Friday 3-4 PM and Saturday to Sunday 8:30-9:30 AM, and 3-4 PM and must be accompanied by an adult.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Edinburgh Grand Hotel
Edinburgh Grand Sheraton
Sheraton Grand Edinburgh
Sheraton Grand Hotel Edinburgh
Edinburgh Sheraton Spa
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Sheraton Grand Hotel And Spa
Sheraton Spa Edinburgh
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Edinburgh
Edinburgh Scotland
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa
Sheraton Grand Hotel And Spa
Sheraton Grand Hotel Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Grand Hotel & Spa, Edinburgh Hotel
Sheraton Grand Hotel & Spa, Edinburgh Edinburgh
Sheraton Grand Hotel & Spa, Edinburgh Hotel Edinburgh

Sheraton Grand Hotel & Spa, Edinburgh Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1005 reviews
Rating 8 - Good. 198 out of 1005 reviews
Rating 6 - Okay. 68 out of 1005 reviews
Rating 4 - Poor. 35 out of 1005 reviews
Rating 2 - Terrible. 28 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Receptionist was exceptional food was excellent and the room was of a very high standard. Fully recommend this hotel for a stay in central Edinburgh.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Really lovely hotel. Used the lounge and would definitely recommend. Everything was lovely and would return
Stayed 2 nights in Mar 2025

10/10 Excellent

Naresh

Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overbooked

Was fine. A very nice 4- 5 star International quality hotel in a great location. The only downside: we arrived 2 hours after check in time, and the room still wasnt ready. Though they put is in the lounge with FOC drinks, it was still a further 2 hours before it was ready. Reason given: the hotel was overbooked. Sorry but i dont regard that as acceptable. That is an organisational issue on the hotels' part and if circumstances of our trip had been different, could have been a real problem.
Stayed 2 nights in Feb 2025

10/10 Excellent

liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Carol

Stayed 2 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

You will not be disappointed! First class service and friendly professional staff. Good central location. If you can book the Club Floor you’ll have a full complimentary breakfast each morning and a 4:00 to 7:00 happy hour with comp drinks and snacks. Well worth the extra for the Club floor.
Stayed 5 nights in Feb 2025

8/10 Good

Piotr

Traveled with partner
Liked: Staff & service
ok
Stayed 1 night in Mar 2025

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although we only stayed for one night we were very impressed. We were made to feel very welcome on arrival and given lots of information about not only the hotel but services we may be interested in round about. The hotel room was beautiful and very clean. We were at a concert at the usher hall just across the road so very handy for us. Breakfast was amazing! Such a great choice. We will definitely be back and hope to try the spa next time too. Thanks for a wonderful stay.
Stayed 1 night in Feb 2025

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and friendly. The room was comfortable and kept clean. Check in was slow and tedious
Stayed 3 nights in Feb 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about my stay!
Stayed 7 nights in Jan 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Duncan

Stayed 1 night in Feb 2025

6/10 Okay

James, Glasgow

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
I find it extraordinary that in a supposedly 5 star hotel that the bar is closed at midnight with room service closed at 11pm and mini bar not stocked. They did offer to suggest some bars we could goto outwith the hotel - but really?
Stayed 1 night in Feb 2025

6/10 Okay

MICHAEL

Stayed 1 night in Feb 2025

2/10 Terrible

jaspal

Stayed 1 night in Feb 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing stay at the Sheraton hotel. Everyone was so friendly and helpful. We will definitely return to Edinburgh in the near future and will most definitely book this beautiful hotel again. We look forward to returning.
Stayed 4 nights in Feb 2025

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Anne

Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel - great location

great hotel in ideal position - walkable to everything. On one downside I feel that you should have complimentary access to the spa and not just the pool with the poolside steam room.
Stayed 2 nights in Feb 2025

10/10 Excellent

maryam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property clean and courtous
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Property conditions & facilities, room comfort

Recommended!

Extremely friendly and attentive staff and very comfortable and well equipped room. Gorgeous spa facilities!
Stayed 2 nights in Feb 2025