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Sheraton Grand Hotel & Spa, Edinburgh

5.0 star property

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December 2024
January 2025

Photo gallery for Sheraton Grand Hotel & Spa, Edinburgh

Premium bedding, minibar, in-room safe, blackout drapes
Sauna, spa tub, steam room, Turkish bath, body treatments
Terrace/patio
Sauna, spa tub, steam room, Turkish bath, body treatments
Club Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, blackout drapes

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
1 Festival Square, Edinburgh, Scotland, EH3 9SR
  • Edinburgh International Conference Centre
    4 min walk
  • Princes Street
    5 min walk
  • Princes Street Gardens
    5 min walk
  • Edinburgh (EDI)
    23 min drive

Room options

Grand Suite, 2 Bedrooms, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms, Non Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Grand Suite, 2 Bedrooms, Non Smoking

  • 1270 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Non Smoking, View

Club Room, 2 Twin Beds, Non Smoking, View | Premium bedding, minibar, in-room safe, blackout drapes

Club Room, 2 Twin Beds, Non Smoking, View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking, View

Premium bedding, minibar, in-room safe, blackout drapes

Club Room, 1 King Bed, Non Smoking, View

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Non Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Club Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Club Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, View

Premium bedding, minibar, in-room safe, blackout drapes

Room, 2 Twin Beds, Non Smoking, View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, View

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking, View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Grand Hotel & Spa, Edinburgh

5-star hotel in Haymarket
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Change of bedsheets is available on request.
Sheraton Grand Hotel & Spa, Edinburgh offers 269 accommodations with minibars and safes. Beds feature premium bedding. 94-cm LCD televisions come with pay movies.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, One Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Sheraton Grand Hotel & Spa, Edinburgh features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and 14 meeting rooms. Event facilities measuring 16641 square feet (1546 square meters) include conference space. This luxury hotel also offers a sauna, spa services, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Grand Hotel & Spa, Edinburgh is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
One Square - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
One Square - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 17.50 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 24 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • One Square
  • One Square

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 16,641 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Grab bar near toilet (39 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 94-cm LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Covered self parking fee: GBP 17.50 per night
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 35 per person and includes use of: spa tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the swimming pool Monday to Friday 3-4 PM and Saturday to Sunday 8:30-9:30 AM, and 3-4 PM and must be accompanied by an adult.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Edinburgh Grand Hotel
Edinburgh Grand Sheraton
Sheraton Grand Edinburgh
Sheraton Grand Hotel Edinburgh
Edinburgh Sheraton Spa
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Sheraton Grand Hotel And Spa
Sheraton Spa Edinburgh
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Edinburgh
Edinburgh Scotland
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa
Sheraton Grand Hotel And Spa
Sheraton Grand Hotel Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Grand Hotel & Spa, Edinburgh Hotel
Sheraton Grand Hotel & Spa, Edinburgh Edinburgh
Sheraton Grand Hotel & Spa, Edinburgh Hotel Edinburgh

Sheraton Grand Hotel & Spa, Edinburgh Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1006 reviews" "
Rating 8 - Good. 201 out of 1006 reviews" "
Rating 6 - Okay. 65 out of 1006 reviews" "
Rating 4 - Poor. 35 out of 1006 reviews" "
Rating 2 - Terrible. 27 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Sheraton Gem!
Ah-mazing!!! We had some flight cancellations and another accommodations issue so we needed a place for one night. I wish we’d booked this for our entire Edinburgh stay. Staff were super, club floor lounge was great. Good variety and overall what we expect for Club Floor. Room was immaculate and well appointed for our family of 3 and close to great places to eat/things to do. Very quiet room. A few steps away from the big tourist area.
Stayed 1 night in Jul 2024

2/10 Terrible

Alexander

Traveled with family
Stayed 1 night in Aug 2024

6/10 Okay

Gillian

Business traveler
Liked: Cleanliness, staff & service, amenities
There is nothing hugely wrong with this hotel, it’s comfortable, clean and the staff (esp the concierge/porter) were great. The pool and spa are OK too. It’s just not quite the standard of furnishings/facilities and surroundings I would expect of a 5 star hotel costing £400 a night. I appreciate it is Edinburgh and August and prices are spectacularly hiked up but it just doesn’t compare to similarly priced hotels overseas.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fringe
Up for the Fringe. Club facilities were very good. Enjoyable stay and nice pool
Stayed 2 nights in Aug 2024

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bassam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, nice staff and good service.
Stayed 3 nights in Jul 2024

2/10 Terrible

Abdulraouf

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The moodiness of the laws in the administration.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Robindar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the place.
Can’t say enough about the caliber of the accommodations, hotel and the amazing service staff. Only real hiccup was the cleaning staff not having the rooms ready until around 5-6pm if needed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dawson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Gary, Mount Pleasant

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A far better than average Sheraton , reaching a new standard far the brand
Stayed 8 nights in Jul 2024

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Edinburgh
Super friendly staff. Fantastic attention to detail and really helpful! Great room (Club room was worth it). Selection of food at the club was great value for us! Cleanliness was top rate, housekeeping were really good at their job. Hotel was centrally located, with most major attractions in walking distance. The concierge team were fantastic, they helped me book a tour for my wife and I, which was one of the highlight of my trip! Star staff I had the pleasure of interacting with: Front office: Tom and Isabella F&B: Allen at the club lounge Concierge: Massimo. If you meet any of the above team members, they will go above and beyond to make your stay that little bit special.
Stayed 5 nights in Jul 2024

2/10 Terrible

Chin, Brooklyn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Mistakenly gave me a room with someone else in it already. Staff tried to make up with free breakfast but didn’t make up for the stress of disturbing someone. Also had a fire evacuation at midnight in the rain, no reason given, and then false alarm again 6 AM with Alarm for 1 mins. Worst stay in a while.
Stayed 1 night in Jul 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
We had a wonderful stay at the Sheraton. Great location, good food/cocktails, comfortable room, and wonderful spa! 10/10 would recommend the deep muscle massage at the One Spa. Purchase the breakfast ahead of time so you can save a little. If you book it day of, it’s slightly more expensive.
Stayed 2 nights in Jul 2024

10/10 Excellent

Penny

Stayed 3 nights in Jun 2024

8/10 Good

Khalid Al

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 9 nights in Jun 2024

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Jamie

Business traveler
Liked: Cleanliness, room comfort
A little tired and over priced…
Ok stay not fantastic. A little taken aback when checking in to have photo ID demanded… not been asked for this before when travelling in the UK but apparently it’s “Company policy” didn’t have any on me as it’s not a legal requirement in the UK so I had to give 2x credit cards… what’s going on. Rooms are getting a little tired and could do with a refresh, if your charging £400+ a night you expect it to be better than is on offer. No mini bar stocked so no night cap as I could not be bothered to call down for a drink and wait… Other brands are getting better at providing extras such as soda free of charge and chocolates, but this seems not to be on the cards for the mighty Sheraton Grand Edinburgh.
Stayed 1 night in Jun 2024

10/10 Excellent

Pamela Cathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean and safe. Big rooms.
Stayed 3 nights in Jun 2024

6/10 Okay

lala

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms smelled bad
Stayed 2 nights in Jun 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and very well presented, staff were all very helpful and friendly
Stayed 4 nights in Jun 2024

8/10 Good

April

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. We did not know that the pool only allowed kids for two separate hours each day. That was a surprise. But we made it worked and enjoyed the stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Margo

Stayed 1 night in Jun 2024