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Sheraton Grand Hotel & Spa, Edinburgh

5.0 star property

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Premium bedding, minibar, in-room safe, blackout drapes
Club Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, blackout drapes
Meeting facility
View from property
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
1 Festival Square, Edinburgh, Scotland, EH3 9SR
  • Usher Hall
    ‪3 min walk‬
  • Edinburgh International Conference Centre
    ‪4 min walk‬
  • Princes Street
    ‪5 min walk‬
  • Edinburgh (EDI)
    ‪23 min drive‬

Room options

View all photos for Grand Suite, 2 Bedrooms, Non Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Grand Suite, 2 Bedrooms, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms, Non Smoking

Grand Suite, 2 Bedrooms, Non Smoking | Living room | 94-cm LCD TV with premium channels, TV, pay movies

Grand Suite, 2 Bedrooms, Non Smoking

  • 1270 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

94-cm LCD TV with premium channels, TV, pay movies

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

94-cm LCD TV with premium channels, TV, pay movies

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Non Smoking, View

Premium bedding, minibar, in-room safe, blackout drapes

Club Room, 2 Twin Beds, Non Smoking, View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking, View

Premium bedding, minibar, in-room safe, blackout drapes

Club Room, 1 King Bed, Non Smoking, View

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Non Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Club Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Club Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, View

Premium bedding, minibar, in-room safe, blackout drapes

Room, 2 Twin Beds, Non Smoking, View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, View

Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking, View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Caledonian Edinburgh, Curio Collection by Hilton

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, (1000)
The price is $469
per night
$563 total
includes taxes & fees
Mar 8 - Mar 9
The Caledonian Edinburgh, Curio Collection by Hilton

About this property

Sheraton Grand Hotel & Spa, Edinburgh

5-star hotel in Haymarket
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Change of bedsheets is available on request.
Sheraton Grand Hotel & Spa, Edinburgh offers 269 accommodations with minibars and safes. Beds feature premium bedding. 94-cm LCD televisions come with pay movies.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, One Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Sheraton Grand Hotel & Spa, Edinburgh features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and 14 meeting rooms. Event facilities measuring 16641 square feet (1546 square meters) include conference space. This luxury hotel also offers a sauna, spa services, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Grand Hotel & Spa, Edinburgh is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
One Square - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
One Square - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 17.50 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 24 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • One Square
  • One Square

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 16,641 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Grab bar near toilet (39 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 94-cm LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Covered self parking fee: GBP 17.50 per night
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 35 per person and includes use of: hot tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the swimming pool Monday to Friday 3-4 PM and Saturday to Sunday 8:30-9:30 AM, and 3-4 PM and must be accompanied by an adult.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Edinburgh Grand Hotel
Edinburgh Grand Sheraton
Sheraton Grand Edinburgh
Sheraton Grand Hotel Edinburgh
Edinburgh Sheraton Spa
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Sheraton Grand Hotel And Spa
Sheraton Spa Edinburgh
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Edinburgh
Edinburgh Scotland
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa
Sheraton Grand Hotel And Spa
Sheraton Grand Hotel Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Grand Hotel & Spa, Edinburgh Hotel
Sheraton Grand Hotel & Spa, Edinburgh Edinburgh
Sheraton Grand Hotel & Spa, Edinburgh Hotel Edinburgh

Sheraton Grand Hotel & Spa, Edinburgh Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1006 reviews
Rating 8 - Good. 201 out of 1006 reviews
Rating 6 - Okay. 67 out of 1006 reviews
Rating 4 - Poor. 36 out of 1006 reviews
Rating 2 - Terrible. 27 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect relaxation and location
Excellent location spa shot rooms and massage Excellent rum selection in bar
Stayed 9 nights in Nov 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, spa was wonderful. Nice room, easy check in/out.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Oct 2024

10/10 Excellent

Arushi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton Grand Edinburgh is a great hotel with lovely rooms, a fantastic spa, and helpful staff. Perfect stay!
Stayed 5 nights in Nov 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay duggestions
Lovely stay in a club room but would have liked a better view , there was something making a humming noise outside which kept us awake in the last night , would like water to be put in the minibar so chilled on arrival , also a heated towel rail , also no water cups at the spa , overall very good , would like the option of eggs Benedict at breakfast or fried egg/ omelette . Food was very good , also would like extra pillows in room
Stayed 3 nights in Nov 2024

10/10 Excellent

g w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Keith

Stayed 2 nights in Nov 2024

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location with tram, bus and walking access to all of Edinburgh. You can reach the other end of the Royal Mile in ~30mins walking. We will definitely stay here again.
Stayed 3 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Super stay very friendly staff Helpful Room was beautiful
Stayed 1 night in Nov 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, fresh, clean and friendly staff, great location for exploring the city.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lori

Stayed 1 night in Jul 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Garry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked the Sheraton Grand as we were going to the Usher Hall that evening. So it was convenient for us & also had on site parking. Everything was excellent about the hotel apart from our check in. Our room was advertised as available from 3pm & we were not able to get into our room as it was not ready for us until 4.20pm. The check in receptionist showed us into the VIP lounge & left us there, it was approx 15 minutes before any of the staff in the lounge asked us if we would like a refreshment. Eventually at 4.15pm I went back to reception & ask if our room was ready & it was. I do wonder how long our room was available & how long the receptionist would have taken to come & let us know the room was now ready for us. That small blip was the only downside we experienced at the Sheraton, everything else was excellent. I would book again if going to Edinburgh.
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel
Great hotel, well situated. Service in the bar and restaurant could be better. Food not great - we ate in the restaurant one night and had lunch in the bar the next day and I wasn’t too impressed with the food or the time we had to wait for it to be served. But it’s a very comfortable (and expensive!) hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!!
Stayed 1 night in Nov 2024

4/10 Poor

Andy

Liked: Property conditions & facilities
Disliked: Staff & service
When checking in to the hotel, the receptionist could not find my booking. I showed them the Expedia confirmation - but apparently they needed the hotel confirmation number which was not provided by Expedia. They asked for photo-ID, and still could not find the booking. Finally it was clear that despite clearly saying my name, and showing my photo id with my name on it, the receptionist was looking up the name incorrectly. My name is O'Donovan and the receptionist was looking up Donovan. I been asked for my surname, and replied O'Donovan, I was asked for my photo-id and it shows O'Donovan, I was asked for my first name , Andy. And still the receptionist was looking up Donovan - my first name does not begin with an 'O'.. The probem with all of this is that I was made to feel like I had made a mistake, either I wasn't who I said I was, or the booking was incorrect. One the booking was found, by another receptionist, there was no apology. Again, the receptionist's mistake was my fault. I did not feel welcome - I felt distrusted.. When a hotel of this quality cannot find a booking, they should first be checkign the have understood the right name.... instead, I got unwelcome distrust. My response - there are many other hotels in Edinburgh.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

shaun

Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City trip
A little trip away to enjoy the city. Hotel very clean, staff friendly & helpful
Stayed 1 night in Nov 2024