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Staycity Aparthotels, Edinburgh, West End

4.0 star property

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December 2024
January 2025

Photo gallery for Staycity Aparthotels, Edinburgh, West End

Standard Apartment, 2 Bedrooms (sleeps 6) | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Exterior
Standard Apartment, 1 Bedroom (Open Plan) | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Reception
Standard Apartment, 1 Bedroom (Open Plan) | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
11 Brandfield Street, Haymarket, Edinburgh, Scotland, EH3 8AS
  • Edinburgh International Conference Centre
    7 min walk
  • Princes Street
    14 min walk
  • Grassmarket
    15 min walk
  • Edinburgh (EDI)
    27 min drive

Room options

View all photos for Standard Apartment, 2 Bedrooms (sleeps 6)

Standard Apartment, 2 Bedrooms (sleeps 6) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 2 Bedrooms (sleeps 6)

  • 700 sq ft
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Studio Apartment

Studio Apartment | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio Apartment

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms (sleeps 5)

Standard Apartment, 2 Bedrooms (sleeps 5) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 2 Bedrooms (sleeps 5)

  • 700 sq ft
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Open Plan)

Standard Apartment, 1 Bedroom (Open Plan) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom (Open Plan)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Sleeps 4)

Standard Apartment, 1 Bedroom (Sleeps 4) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom (Sleeps 4)

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Standard Apartment, 2 Bedrooms (Open Plan)

Standard Apartment, 2 Bedrooms (Open Plan) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 2 Bedrooms (Open Plan)

  • 700 sq ft
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Town House

Town House | In-room dining

Town House

  • 2153 sq ft
  • Sleeps 6
  • 4 Twin Beds and 1 Twin Sofa Bed OR 6 Twin Beds

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Front of property

PREMIER SUITES Edinburgh Fountain Court

Kitchen
Washer
Dryer
Free WiFi
4.7 out of 5, Exceptional, (188)
The price is $187
per night
$224 total
includes taxes & fees
Dec 11 - Dec 12
PREMIER SUITES Edinburgh Fountain Court

About this property

Staycity Aparthotels, Edinburgh, West End

4-star hotel in Haymarket
Along with self parking, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance. Housekeeping is available once per stay.
Staycity Aparthotels, Edinburgh, West End offers 144 accommodations with washers/dryers and espresso makers. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Staycity Aparthotels, Edinburgh, West End features multilingual staff, tour/ticket assistance, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Edinburgh hotel also offers express check-in, express check-out, and an elevator. Onsite parking is available (surcharge).

Staycity Aparthotels, Edinburgh, West End is a smoke-free property.

Languages

English, Hungarian, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (GBP 14 per night; includes in/out privileges)

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 buildings
  • 5 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop
  • Toaster

More

  • Heating
  • Iron/ironing board
  • Living room
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who require breakfast must contact the property before arrival to pre-book it.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning deposit: GBP 25 per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: GBP 14 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Serviced Apartments West End
Staycity Serviced
Staycity Aparthotels West End Apartment Edinburgh
Staycity Serviced Apartments West End Edinburgh
Staycity Serviced West End
Staycity Serviced West End Edinburgh
Staycity West End
Staycity Serviced Apartments West End Edinburgh, Scotland
Staycity Serviced Apartments West End Apartment Edinburgh
Staycity Serviced Apartments West End Apartment
Staycity Aparthotels West End Apartment
Staycity Aparthotels West End Edinburgh

Staycity Aparthotels, Edinburgh, West End Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 517 out of 1018 reviews" "
Rating 8 - Good. 375 out of 1018 reviews" "
Rating 6 - Okay. 87 out of 1018 reviews" "
Rating 4 - Poor. 29 out of 1018 reviews" "
Rating 2 - Terrible. 10 out of 1018 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for attending the Fringe Festival
All exactly as anticipated. Very pricey due to it being the Edinburgh Festival but that is to be expected unfortunately. Overall it was well located and very spacious. It was great to have the kitchenette facilities which was handy for grabbing a quick breakfast before going out and viewing back to back shows and performances. It certainly ticked all our boxes!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathryn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staycity Apartments, Edinburgh was in an excellent location - within walking distance of the old town, two convenient supermarkets nearby, & close to a bus stop. Apartment was well appointed, clean, warm, and had a lovely home feel about it. Would highly recommend and stay there again.
Stayed 4 nights in Aug 2024

8/10 Good

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space
Stayed 3 nights in Aug 2024

10/10 Excellent

Bethannie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was truly wonderful. The staff were all quite friendly and helpful and the included amenities made us feel as if we were at home. Our unit had everything we could have wanted, from included wifi to luxurious bed linens, a clothes washer/dryer, a fully-stocked kitchen with dishwasher (even including dishwasher tablets and washing-up liquid), large soaking bathtub with a rainfall shower head plus a handheld nozzle, and blackout curtains that were very welcome for the long days of June in Scotland. They even had umbrella rentals in the main lobby. It was our first time in Scotland and the staff offered plenty of assistance and advice. We were in town for just a handful of days for the Eras Tour but, thanks to our central location, we were able to see just about all of the sites we wanted to. We were a short walk to the Haymarket tram stop, multiple grocery stores, restaurants, cafes, and shops. A leisurely 20-minute walk east brought us to Edinburgh Castle and the Royal Mile, and the same distance in the opposite direction brought us to Scottish Gas Murrayfield Stadium. I have already started planning our next trip to Edinburgh and we will definitely be staying here again. I honestly cannot recommend Staycity Aparthotels in the West End enough.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jason

Stayed 2 nights in Jul 2024

8/10 Good

PENGCHENG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Emily

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Construction, cigarette smoke, and a broken shower
I'll start with the positive. The employees at this hotel were very kind and tried their best to solve the issues we had. And the issues were plenty. When we arrived, we got off the elevator on our floor to find a construction zone. Unassembled furniture, cans of paint, and plastic tarps on the floor everywhere. It is bad business to rent out the one room on a floor that is almost completely under construction. Not only that, but there we workers hanging around in the hall doing work early in the morning and throughout the day and they were SMOKING CIGARETTES in the hall. The smoke got into our room. We were given the excuse that they were "external contractors" and not employees of the hotel so nothing could be done. Give me a break. The next issue was the shower. The only temperature that would come out of the showerhead was scalding hot. The temperature knob didn't change it at all. After multiple attempts at fixing it, one employee was able to turn down the boiler to lower the highest temperature for all the rooms. Three days in a hotel and none of us were able to shower is unacceptable. Maybe it was good that we couldn't shower because it was an accessible room and water went everywhere if you tried to turn the shower on. A slippery safety hazard. If you do have a reservation make sure you are not given a room in a construction zone!
Stayed 3 nights in Jul 2024

6/10 Okay

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing specific
Stayed 1 night in Jun 2024

10/10 Excellent

Man Ieng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely will stay here again. Highly recommended.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was little confusing as person than explained everything didn’t make clear and maintenance was going on
Stayed 2 nights in Jun 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and short walk to the castle and Royal mile!
Stayed 3 nights in Jun 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and friendly and upgraded our room for us. Within walking distance to princes street and safe to walk around in the evening too. Comfortable place will definitely book again.
Stayed 1 night in Jun 2024

6/10 Okay

John

Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so lovely! accommodations had everything we needed.
Stayed 2 nights in Jun 2024

4/10 Poor

Saranya

Traveled with family
Disliked: Amenities, property conditions & facilities
This property is not suitable for families! The queen bed they provided is double bed attached and they keep split. The bathroom has molds and they do not have basic amenities like cleaning liquid , washing detergent.
Stayed 4 nights in Jun 2024

10/10 Excellent

lin

Liked: Cleanliness, staff & service, amenities
I loved the staff.they were so helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, fragrances free
Stayed 2 nights in May 2024

8/10 Good

Anastasia, Victoria

Traveled with partner
Liked: Staff & service
The location was great: an easy bus ride to attractions that were further away and only a 15 minute walk to Prince's Street Gardens. Tesco and coffee shops just around the corner. Staff were very helpful too.
Stayed 3 nights in May 2024

4/10 Poor

William

Liked: Cleanliness
Utterly soulless.
Stayed 3 nights in Apr 2024

10/10 Excellent

Muhammad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is at such ideal location. Further the staff was really nice and cooperative. The apartment itself was really really great!!
Stayed 1 night in Mar 2024

8/10 Good

Erik Blair

Traveled with partner
It was close to most amenities and attractions in the city centre. Staff was wonderful and friendly. Needs sharp kitchen knives; we had 2 twin beds pushed together and they kept sliding apart during… Shower had a little mildew in the corners. The fan was a welcome addition on warm days. Overall a very nice place to stay.
Stayed 6 nights in Mar 2024