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Best Western Plus City Centre Inn

3.0 star property

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Photo gallery for Best Western Plus City Centre Inn

Lobby
Exterior
Premium bedding, desk, iron/ironing board, free WiFi
Lobby
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
11310 109 St Nw, Edmonton, AB, T5G2T7
  • Kingsway Mall
    ‪1 min walk‬
  • Royal Alexandra Hospital
    ‪15 min walk‬
  • Rogers Place
    ‪3 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Refrigerator

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus City Centre Inn

Hotel in North Central Edmonton
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Best Western Plus City Centre Inn offers 109 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a 24-hour fitness center.
In addition to an indoor pool, Best Western Plus City Centre Inn provides a waterslide and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a fireplace in the lobby. Complimentary self parking is available on site.

Best Western Plus City Centre Inn has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7 AM and 11 AM and on weekends between 7 AM and noon.
Tim Hortons - Onsite coffee shop.
Runway 29 Lounge - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 9 for adults and CAD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Runway 29 Lounge
  • Tim Hortons

Things to do

  • 24-hour gym
  • Indoor pool
  • Waterslide

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - January 2015

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9 for adults and CAD 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

BEST WESTERN City Centre
BEST WESTERN PLUS City
BEST WESTERN PLUS City Centre
BEST WESTERN PLUS City Centre Edmonton
BEST WESTERN PLUS City Centre Inn
BEST WESTERN PLUS City Centre Inn Edmonton
City Centre Inn
Edmonton Best Western
Best Western Plus City Centre Hotel Edmonton
Best Western Edmonton
BEST WESTERN PLUS City Centre Inn Edmonton Alberta
Best Plus City Centre Edmonton
Best Western Plus City Centre Inn Hotel
Best Western Plus City Centre Inn Edmonton
Best Western Plus City Centre Inn Hotel Edmonton

Best Western Plus City Centre Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1015 reviews
Rating 8 - Good. 331 out of 1015 reviews
Rating 6 - Okay. 94 out of 1015 reviews
Rating 4 - Poor. 39 out of 1015 reviews
Rating 2 - Terrible. 32 out of 1015 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Stayed 1 night in Feb 2025

2/10 Terrible

Rio Theresa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a terrible experience. There were small hairs in the toilet and tub. Coffee stains by the bed wall next to the bedside table. The walls seem to be paper thin. We can clearly hear people's conversations inside the room and also hear conversations from the hallway with people talking in their rooms. So much noise from the kids running around. WiFi was barely functioning, kept kicking out one of our phones so could not use it. We only had 2 devices connected. We left right away and were disheartened because we wasted our money for the night as we have to look for other accommodation to have a restful and clean place to stay.
Stayed 2 nights in Feb 2025

6/10 Okay

Sophia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed that the coffee maker in the room did not work.
Stayed 1 night in Feb 2025

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant with a view
Stayed 1 night in Feb 2025

6/10 Okay

Bill

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine, everything looked cleaned. It was supposed to be a non-smoking hotel but there several spots throughout the hotel that smelled to tobacco and marijuana smoke.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer Service Excellence

While the hotel appears modest from the outside, the staff, restaurant, and rooms ensure that each guest has a restful, fun, and comfortable stay. The key are the staff: they provide superlative customer service. They are attentive, knowledgeable, and professional. They put customer in customer service. The restaurant is well appointed with a well - rounded menu. The second floor views provide a bright space to enjoy libations and good company. The rooms are comfortable and well laid out. The bed is comfortable with the space suited to meet your relaxation needs. The location is reasonable central to downtown, north end, and close to all amenities. It is adjacent to Kingsway Garden Mall, walking distance to NAIT, and a short distance to any professional services, especially, Royal Alex Hospital and speciality health care.
Stayed 2 nights in Feb 2025

10/10 Excellent

Murray

Traveled with family
Liked: Staff & service, property conditions & facilities
This property was extremely close to where I had to go for medical treatments. The room had all of the amenities that one would want and presented in a very professional customer-focused manner.
Stayed 1 night in Feb 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Feb 2025

8/10 Good

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good comfortable hotel if you need to be in this area. Restaurant is quite good!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im am oiler fan and i liked the frame photos of Rogers Place in my room.
Stayed 1 night in Jan 2025

10/10 Excellent

Emma

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Regular maintenance isn’t a thing?

Everything about the hotel was on point until we tried to leave. It was -25°C without wind chill and I had plugged in my vehicle after asking front desk staff if this was a service offered. It was, except the plug ins were not functional, so we were stuck there with a frozen block heater.
Stayed 1 night in Feb 2025

8/10 Good

Edith, Fort Mcmurray

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE LOCATION
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was pleasant and helpful.
Stayed 2 nights in Jan 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service
We we placed on ground floor next to elevator. We were either woken up by elevator or vehicles starting and their lights shining in room.
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great stay and nice proximity to Rogers Place!
Stayed 2 nights in Jan 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
3 stars
Stayed 3 nights in Jan 2025

6/10 Okay

Danielle

Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
O
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff was friendly. Close to where I needed to be and within walking distance to a mall and public transport
Stayed 1 night in Jan 2025