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Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Full-size fridge, microwave, stovetop, dishwasher
Suite, 1 Bedroom (Walk-In Shower) | Pillowtop beds, in-room safe, desk, blackout drapes
Indoor pool
Pillowtop beds, in-room safe, desk, blackout drapes
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Gym

Explore the area

Map
18520 100 Ave NW, Edmonton, AB, T5S 0K7
  • West Edmonton Mall
    ‪4 min drive‬
  • Galaxyland
    ‪4 min drive‬
  • Fantasyland
    ‪4 min drive‬
  • Edmonton, AB (YXD-Edmonton City Centre)
    ‪18 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 584 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower) | Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 1 Queen Bed (Walk-In Shower)

  • 302 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed (Walk-In Shower)

  • 332 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible Bathtub (Comm, Access Tub) | Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Accessible Bathtub (Comm, Access Tub)

  • 332 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower) | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 Bedroom (Walk-In Shower)

  • 445 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 2 Queen Beds

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

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The price is $100
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$113 total
includes taxes & fees
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About this property

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Hotel in West Edmonton
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and a business center.
Candlewood Suites West Edmonton - Mall Area, an IHG Hotel offers 77 accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. Cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Candlewood Suites West Edmonton - Mall Area, an IHG Hotel provides a spa tub and a fitness center. The hotel offers a snack bar/deli. This hotel offers access to a 24-hour business center and meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary covered self parking is available on site, along with a car charging station.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
The check-in location differs from the property location; go to: [Holiday Inn Express West Edmonton lobby (same building).]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night, plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites West Edmonton Mall Area Hotel
Candlewood Suites West Edmonton Mall Area
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Candlewood Suites West Edmonton Mall Area
Candlewood Suites West Edmonton - Mall Area, an IHG Hotel Hotel

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1003 reviews" "
Rating 8 - Good. 283 out of 1003 reviews" "
Rating 6 - Okay. 64 out of 1003 reviews" "
Rating 4 - Poor. 19 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Darryl

Stayed 2 nights in Oct 2024

10/10 Excellent

Amy, Nipawin

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy safe and convenient for shopping
Stayed 2 nights in Oct 2024

10/10 Excellent

blair

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For it being busy, the room was very quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

6/10 Okay

Valene

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just what we wanted--easy to get to, and easy to get from the hotel to the places we wanted to go. The area is super convenient for groceries and restaurants, but is not a particularly nice place to walk. I love the locker for borrowing all kinds of stuff you might want for your stay (waffle maker! games! toaster oven!). My daughter felt the sofa wasn't super comfortable and she heard a bit of noise from the hallway. The bedroom was great.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Edward

Stayed 1 night in Sep 2024

10/10 Excellent

Kristyn

Stayed 1 night in Jun 2024

10/10 Excellent

Kristyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping in the area
Stayed 2 nights in Jul 2024

10/10 Excellent

Carter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic 10/10 would come again
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
HOCKEY PARENTS/KIDS RANGATANGS
It must have been a kids hockey tournament, as kids were running around every where, parents drinking in the hallways as their kids are running around unsupervised. Pool was destroyed. Just an annoying stay not on the hotel as it’s their guest but on the hotel. Clean up your policies…
Stayed 2 nights in Sep 2024

10/10 Excellent

Cindy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Shawne

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Darlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Pierre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked here a few times my room did not seem that soundproofed this time and i had loud neighbors this time. Apart from that everything was perfect.very nice staff and the girl that checked me in was so beautiful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jordan

Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Charissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel met our needs for an extended stay as we settled our daughter into dorms at UofA. Unfortunately the homeless population around the hotel itself was a deterrent for going for runs in the neighborhood, but that’s no reflection on the hotel itself… simply a “nice to know”. We appreciated the free underground and secure parking. Overall a good hotel I wouldn’t hesitate recommending. We needed a kitchen and this was all that was available (hotel-wise) in the city at the time of booking.
Stayed 11 nights in Aug 2024

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024