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Candlewood Suites West Edmonton - Mall Area by IHG

2.5 star property

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Photo gallery for Candlewood Suites West Edmonton - Mall Area by IHG

Full-size fridge, microwave, stovetop, dishwasher
1 bedroom, pillowtop beds, in-room safe, desk
Exterior
Suite, 1 Bedroom (Walk-In Shower) | 1 bedroom, pillowtop beds, in-room safe, desk
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly

Explore the area

Map
18520 100 Ave NW, Edmonton, AB, T5S 0K7
  • West Edmonton Mall
    ‪3 min drive‬
  • Fantasyland
    ‪3 min drive‬
  • University of Alberta
    ‪13 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Studio Suite, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(8 reviews)
  • 584 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower) | 1 bedroom, pillowtop beds, in-room safe, desk

Studio Suite, 1 Queen Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(9 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, pillowtop beds, in-room safe, desk

Studio Suite

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Studio Suite, 1 King Bed (Walk-In Shower)

9.4 out of 10
Exceptional
(23 reviews)
  • 332 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible Bathtub (Comm, Access Tub) | 1 bedroom, pillowtop beds, in-room safe, desk

Studio Suite, 1 King Bed, Accessible Bathtub (Comm, Access Tub)

7.0 out of 10
Good
(2 reviews)
  • 332 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower) | 1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (Walk-In Shower)

9.4 out of 10
Exceptional
(19 reviews)
  • 445 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, pillowtop beds, in-room safe, desk

Studio Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(36 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property

Hyatt Place Edmonton-West

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (2472)
$132 nightly
The price is $132 total
includes taxes & fees
Hyatt Place Edmonton-West

About this property

Candlewood Suites West Edmonton - Mall Area by IHG

Hotel in West Edmonton
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and a business center.
Candlewood Suites West Edmonton - Mall Area by IHG offers 77 accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. Cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Candlewood Suites West Edmonton - Mall Area by IHG provides a hot tub and a fitness center. The hotel offers a snack bar/deli. This hotel offers access to a 24-hour business center and meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary covered self parking is available on site, along with a car charging station.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
The check-in location differs from the property location; go to: [Holiday Inn Express West Edmonton lobby (same building).]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night, plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Candlewood Suites West Edmonton - Mall Area by IHG Edmonton

Candlewood Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1003 reviews
Rating 8 - Good. 278 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

bill

Stayed 11 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here afsin
Stayed 2 nights in Apr 2025

6/10 Okay

John

Liked: Property conditions & facilities
Disliked: Staff & service
No soap, Hair dryer
Stayed 1 night in Apr 2025

10/10 Excellent

rakesh

Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so nice!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room, comfortable bed and was super close to our event. The front desk staff were really friendly. My only issue was there was no body lotion, which I thought was strange. Otherwise, Dove products were perfect as well.
Stayed 1 night in Apr 2025

8/10 Good

Debra

Stayed 3 nights in Apr 2025

8/10 Good

Grahame

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

PERRY

Stayed 1 night in Mar 2025

8/10 Good

Francine

Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Francine

Traveled with family
Disliked: Cleanliness, staff & service
Location was 5 minutes away from hockey tournament, entertainment, shopping & dining!
Stayed 3 nights in Apr 2025

2/10 Terrible

Julia

Stayed 4 nights in Apr 2025

6/10 Okay

Junior

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t go in room 125. Worker doors and the outside door slam all night. Other than that, and excellent place to stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Melina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Brittany

Stayed 2 nights in Mar 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Great overnight stay. Appreciated the heated underground parking and the mini kitchen in the room. Room was clean and bed was comfy. My son enjoyed the pool and the hot tub. Wish we could have started longer and would definitely stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Herb

Stayed 1 night in Mar 2025

4/10 Poor

Shonagh

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Asked for an extra blanket , took 2 hours to get one. The chair in the room was quite obviously dirty… The air conditioner was filled with blueberries and other unidentifiable food items. On the other hand, the underground parking was great to keep us out of the snow.
Stayed 1 night in Mar 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facility as amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

Cory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy driving distance to West Edmonton Mall. Nice kitchen facility in the room and spacious. Shopping and dining withing walking distance of the hotel if needed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice, clean and convenient location in the west end.
Stayed 1 night in Mar 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Mar 2025