Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. Housekeeping is available on request.
Chateau Lacombe Hotel offers 307 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels.
This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 24003 square feet (2230 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Parking is available onsite for a surcharge.
Chateau Lacombe Hotel is a smoke-free property.
La Ronde - This restaurant serves brunch and dinner. A children's menu is available.
Cafe Lacombe - This café serves breakfast, brunch, and lunch.
Languages
Chinese (Mandarin), English, Filipino, French, Portuguese, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Height restrictions apply for onsite parking
Covered self parking on site (CAD 25 per night)
Food and drink
A bar/lounge
A restaurant
Restaurants on site
Cafe Lacombe
La Ronde
Family friendly
Free crib
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
ATM
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Porter/bellhop
Wedding services
Business services
6 meeting rooms
Computer station
Conference center (24,003 square feet of space)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
24 floors
Ballroom
Banquet hall
Smoke-free property
Room amenities
Bedroom
Free crib
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Eco-friendly toiletries
Free local calls
Iron/ironing board
Recycling
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Covered self parking fee: CAD 25.00 per night
Pet fee: CAD 25 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: CAD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Chateau Lacombe
Chateau Lacombe Edmonton
Chateau Lacombe Hotel
Chateau Lacombe Hotel Edmonton
Hotel Chateau Lacombe
Hotel Lacombe
Lacombe Hotel
Chateau Lacombe Hotel Edmonton, Alberta
Crowne Plaza Chateau Lacombe Hotel Edmonton
Crowne Plaza Edmonton
Crowne Plaza Hotel Edmonton
Chateau Lacombe Hotel Hotel
Chateau Lacombe Hotel Edmonton
Chateau Lacombe Hotel Hotel Edmonton
Chateau Lacombe Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1016 out of 2457 reviews" "
10 - Excellent
1,016
Rating 8 - Good. 708 out of 2457 reviews" "
8 - Good
708
Rating 6 - Okay. 399 out of 2457 reviews" "
6 - Okay
399
Rating 4 - Poor. 198 out of 2457 reviews" "
4 - Poor
198
Rating 2 - Terrible. 136 out of 2457 reviews" "
2 - Terrible
136
8.4/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Atousa, Calgary
Aug 25, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room did not have a fridge and iron stand.
We did not have house keeping during our 3 night stay.
The hotel is a bit dated and could use some upgrades, but overall it is a good hotel with very friendly and helpful staff, comfortable beds and a clean and functional bathroom. The location was perfect as it was walking distance to the Edmonton Marathon, which is why I stayed there. There are lots of restaurant options close by and within walking distance (less than 1 km).
It’s a pretty dated place but the staff seem friendly and on a nice summer day you can walk down to Edmonton’s beautiful river valley (ask for a room with a view of the river valley). Should really refresh that gym. Old equipment. Oddly no weight bench, smells a bit mouldy. For a place that bills itself as a major conference hotel, some modern amenities like that would be an helpful attraction. Overall however, it’s a decent place for the price. Should be aware that it’s an area in Edmonton’s downtown where there are quite a few transients. But I have never been bothered.
We like the area and the room cost, but every year we realize just how outdated it is.
Audra
Stayed 1 night in Aug 2024
4/10 Poor
shawn
Traveled with family and small children
Aug 19, 2024
Liked: Cleanliness, staff & service
Amazing continental breakfast and front desk staff at check in. Room was basic, no bathroom fan. Couldn't get tv to work. Area downtown at night is sketchy. People woke us on the 10th floor outside our door and in the halls loudly drunk and looking for someone or something. Security didn't resolve the issue even though more than myself complained, and this lasted from 330 am until 530am. They should have called EPS. These individuals sounded threatening and I was scared to speak up. The deposit that was almost the barrier to the room rental, was returned without even a room inspection so it seems silly to enforce so strongly a policy that doesn't have the follow through as expected. Either way I was grateful to have found a room with kind staff that late in the night. Thanks!
We had a pleasant stay. The room was suitably equiped and clean. Our stay was an overnight lodging for the Edmonton Servus Marathon the morning of our departure.
This hotel is very reasonably priced. It was clean, very convenient location, SUPER views of the river valley. They have a concierge who is an older gentleman who is so great. He was so helpful and chatted with all the guests… he is worth his weight in gold! They have a buffet breakfast which was good… we witnessed two guests trying to steal huge plates of food but other than that it was nice and very reasonably priced. Good bang for your buck!
.The Chateau Lacombe is a lovely hotel. We had issues when we were there which was disappointing. I shared about our experiences with the chief operating officer after we got home. The good news is that he got back to me immediately with a very apologetic note along with the offering of a very satisfactory resolution that has made us happy. We look forward to what should be a very memorable occasion the next time we go there
The hotel has not been updated since it was built, which was in the 70s. Very noisy, all you hear is slamming doors and stomping all night. There’s one person at the front desk for a hotel that has 300 rooms. The location is the only good thing about this place. The bedding is so bad- one not fitted sheet over a mattress protector, with a blanket sandwiched between 2 bed sheets? I wouldn’t stay here again even if it was free. Spend the extra $40-50 and stay at a nicer hotel in the area.
We have stayed there many times and the value for the room and location were amazing. It is getting older forsure and could use some updateing, mainly in the garage elevators. we have always enjoyed it .
The hotel staff at the check in were less than friendly. I also was not informed of the facilities. The cleaning staff, on the other hand, were very friendly and accommodating.
The other thing that I am a little upset about is that we were not given a good view, despite the fact that we were there for four nights and paid a premium.