Radisson Hotel & Conference Centre West Edmonton

2.5 star property

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Photo gallery for Radisson Hotel & Conference Centre West Edmonton

Lobby
Lobby
Premium bedding, Select Comfort beds, individually furnished, desk
Indoor pool, sun loungers
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym

Explore the area

Map
18035 Stony Plain Road, Edmonton, AB, T5S 2C3
  • West Edmonton Mall
    ‪4 min drive‬
  • World Waterpark
    ‪4 min drive‬
  • Fantasyland
    ‪4 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪29 min drive‬

Room options

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Radisson Hotel & Conference Centre West Edmonton

Hotel in West Edmonton
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center. Housekeeping is available on request.
Radisson Hotel & Conference Centre West Edmonton offers 163 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas. Select Comfort beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Radisson Hotel & Conference Centre West Edmonton features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 118403 square feet (11000 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Onsite self parking is complimentary.

Radisson Hotel & Conference Centre West Edmonton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Radisson Hotel & Conference Centre West Edmonton has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 20 to 40 for adults and CAD 20 to 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 118,403 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 41-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 40 for adults, and CAD 20 to 40 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Coast West Edmonton Hotel
Coast West Edmonton
Coast West Edmonton Hotel Conference Center
Coast West Edmonton Hotel Conference Centre
Radisson Hotel Conference Centre West Edmonton
Radisson Hotel & Conference Centre West Edmonton Hotel
Radisson Hotel & Conference Centre West Edmonton Edmonton
Radisson Hotel & Conference Centre West Edmonton Hotel Edmonton

Radisson Hotel & Conference Centre West Edmonton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 678 out of 2093 reviews
Rating 8 - Good. 560 out of 2093 reviews
Rating 6 - Okay. 348 out of 2093 reviews
Rating 4 - Poor. 248 out of 2093 reviews
Rating 2 - Terrible. 259 out of 2093 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

samantha

Stayed 2 nights in Dec 2024

10/10 Excellent

Ismael Ianayef

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Henry

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was dirty , finger prints on the counters a mirrors . Dirty bath tub & hair all over the tub . I will never stay here again
Stayed 1 night in Dec 2024

6/10 Okay

kelly, Lloydminster

Stayed 2 nights in Dec 2024

6/10 Okay

Sanjani

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Needs improvement
Coffee machine full of coffee grounds, no microwave, broken dresser drawer, desk chair seems ripped
Stayed 2 nights in Dec 2024

8/10 Good

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, and staff was very friendly
Stayed 2 nights in Dec 2024

6/10 Okay

NICOLE

Traveled with partner
Disliked: Property conditions & facilities
Room was nice and big. Seemed like a party hotel. Lots of noise and no one was told to be quiet. Next door partied until 6am loudly. We were in the city for my father in law having a heart attack so was not appreciated. Restaurant food was pretty pricy and not very good. A continental breakfast would have been better and made the visit more bearable. Otherwise it was ok but wouldn’t choose again
Stayed 1 night in Dec 2024

6/10 Okay

Tracey

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were exceptional, the restaurant in the hotel is excellent. We had a lovely dinner and breakfast the next morning. However “clean” our room seemed, the lack of attention to basic repairs were evident everywhere in our room and in the hotel in general. Our room had what looked like cigarette burns in the toilet seat, in the bath tub, missing sink plug, screen on window looked like someone tried to remove it for some reason. The heating the room was stifling, even after turning the heat right down we had to sleep with a window open. The carpet appeared clean and not too worn out, but snags were everywhere. Walking down the hall way to our room you could see the carpets lifting majorly from the room thresholds, the ceiling must of had some water damage at one point as patching was very evident and not a very good finish job. This hotel is definitely showing its age and a shame that the property owners are not investing the time or money into keeping it in decent repair.
Stayed 1 night in Dec 2024

6/10 Okay

Jordan

Stayed 1 night in Dec 2024

4/10 Poor

Kyla

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Place seems pretty run down for being next to a Porsche dealership. Elevator was sketchy with graffiti dicks on the door my kids liked to point out. Front lobby was the only updated part that looked nice.
Stayed 1 night in Dec 2024

2/10 Terrible

Manjot Singh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is completely different from the pictures shown. The washbasin is clogged, having no duvets on beds just thin blankets. Non friendly staff. Smelling rooms. And elevators.
Stayed 1 night in Dec 2024

8/10 Good

David

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I dont mind rating the property, however I cant bring myself to writing a paragraoh.
Stayed 4 nights in Dec 2024

8/10 Good

Anastasios Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

ChengYu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel with old building.
Stayed 2 nights in Dec 2024

6/10 Okay

Nghia

Disliked: Cleanliness, property conditions & facilities
The hotel doesn’t clean
Stayed 1 night in Dec 2024

6/10 Okay

David

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Sock??? No Thanks We have Our Own.
We have stayed here several times and 99% of the time iy's great. however this time thing wasn't as good. First the cleaness leaves something to say, we walked in and found dirty socks left on the floor, as well as some leftover trash in the corner. once we turn the bed sheets back we found some leftover hairs from past guest. As I siad before, we stayed here in the past so we know this isn't their high standards they are known for. But to us it seems the stardands are dropping just like the condition of their rooms, we found water damage in the corner of the room, minor dents and damage along a wall, and the washroom is begining to show it's age. We are planning to stay there again soon so we'll see if this is a one time deal or if this hotel has become a 2-star headache.
Stayed 3 nights in Dec 2024

4/10 Poor

Salome, Drayton Valley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property has very poor overall condition
Stayed 1 night in Dec 2024

6/10 Okay

Doraine

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Medical trip malasdoʻes
The only detractors of an excellent stay were the pool was out of order due to a ceiling leak....we were notified ahead and offered a free cancellation if needed. The front door was blocked off while advertising for a clearance sale. The elevator was down on at least one occasion. The vending machines were out of order most of the time
Stayed 3 nights in Dec 2024

8/10 Good

Steven

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get front staff
Stayed 1 night in Dec 2024

8/10 Good

Saurabh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location of this property is good & staff were very prompt in service
Stayed 2 nights in Dec 2024

4/10 Poor

ester

Traveled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia, Fort Saskatchewan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. It was clean and comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Stayed 1 night in Dec 2024