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Radisson Hotel & Conference Centre West Edmonton

2.5 star property

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Photo gallery for Radisson Hotel & Conference Centre West Edmonton

Three reception desks offer check-in services with computer monitors and telephones.
Restful retreat with a neatly made bed, two nightstands, and a digital clock.
Relax in our inviting lobby with a comfortable sofa set and stunning pool views.
Stunning building with a stone facade and glass entrance, featuring a set of steps and a potted plant.
Relax by the pool surrounded by a blue and white tile border and vertical dividers.

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym

Explore the area

Map
18035 Stony Plain Road, Edmonton, AB, T5S 2C3
  • West Edmonton Mall
    ‪2 min drive‬
  • Fantasyland
    ‪3 min drive‬
  • World Waterpark
    ‪3 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(68 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, Select Comfort beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

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3.1 out of 5, (2148)
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The price is $72 total
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About this property

Radisson Hotel & Conference Centre West Edmonton

Hotel in West Edmonton
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center. Housekeeping is available on request.
Radisson Hotel & Conference Centre West Edmonton offers 163 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas. Select Comfort beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Radisson Hotel & Conference Centre West Edmonton features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 118403 square feet (11000 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Onsite self parking is complimentary.

Radisson Hotel & Conference Centre West Edmonton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Radisson Hotel & Conference Centre West Edmonton has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 118,403 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 41-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 15 to 30 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Coast West Edmonton Hotel
Coast West Edmonton
Coast West Edmonton Hotel Conference Center
Coast West Edmonton Hotel Conference Centre
Radisson Hotel Conference Centre West Edmonton
Radisson Hotel & Conference Centre West Edmonton Hotel
Radisson Hotel & Conference Centre West Edmonton Edmonton
Radisson Hotel & Conference Centre West Edmonton Hotel Edmonton

Radisson Hotel & Conference Centre West Edmonton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 714 out of 2103 reviews
Rating 8 - Good. 526 out of 2103 reviews
Rating 6 - Okay. 356 out of 2103 reviews
Rating 4 - Poor. 244 out of 2103 reviews
Rating 2 - Terrible. 263 out of 2103 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sasha

Liked: Amenities
Gd
Stayed 1 night in Apr 2025

10/10 Excellent

Dustin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Kurt, County of Grande Prairie

Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service - very friendly, polite staff! The building is showing signs of age, but is kept very clean. Nice rooms, comfortable beds, decent amenities. 1 issue - the tub in room 2107 is installed poorly such that, when showering, it traps water on top of the tub along the wall and it runs out creating a big puddle on the floor.
Stayed 1 night in Apr 2025

4/10 Poor

Richard

Disliked: Room comfort
Most uncomfortable bed. No microwave and could not guarantee I could get a requested on.
Stayed 3 nights in Apr 2025

4/10 Poor

Evan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk was nice. Rooms were okay. Cleaning was inconsistent. Facility was in pretty rough condition (Foam patching around AC, missing flooring, broken curtains). Convenient location, easy to get to a store and WEM.
Stayed 4 nights in Apr 2025

6/10 Okay

Arshpreet

Stayed 2 nights in Apr 2025

8/10 Good

Nwanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Piyush

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was ok and need more improvements(elevatorfloorwas ripped off). Little dirty and stains on the bed and pillow. Washroom sink is clogged.
Stayed 1 night in Apr 2025

10/10 Excellent

Portia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time
Stayed 2 nights in Apr 2025

6/10 Okay

Jianne Guen

Stayed 2 nights in Apr 2025

6/10 Okay

Jennifer

Traveled with group
Liked: Cleanliness, staff & service
Rooms were clean. parking lot is in need of Repairs. An outdoor patio area or even a few benches to sit at would be nice addition for people to get some fresh air or while waiting for a ride.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jesse

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here

Checked in and notice the hotel in disrepair, very warn and in need of repairs. Missing wallpaper and paint in halls. Got to our room and kids opened up the sofa bed to discover a ver dirty sheet. Also some hair elastics on the bathroom counter. I called and lady was very nice and started looking for a new room. She also informed me they didn’t have any house keeping in staff tonight (Friday) so we moved rooms. Our second room the sheets were clean but the water stain on the ceiling and missing paint was easily noticed, burn marks on the bathtub. Closet shelf had items there that should have been taken away god know how long ago. Over all I was disgusted and checked out after one night although we had two booked. Called to speak to a manager about getting compensated and was told I would have to call back Monday.
Stayed 2 nights in Apr 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Richard

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Not impressed

This building was old, had a pool but no hot tub. The ice machine didn’t work on one floor and had to go all the way to the fifth floor for ice. The refrigerator in the room don’t work and the only solution was to change rooms. The bathroom fan was rather noisy. No continental breakfast was offered.
Stayed 1 night in Apr 2025

2/10 Terrible

Jafet, Fort McMurray

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you paid for
Stayed 2 nights in Apr 2025

2/10 Terrible

Amira

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room and washroom was dirty. Toilet bowl had poop marks in it and toilet sink had toothpaste stains when we arrived in the room. We also notc8ed multiple chewing gums stuck on the ceiling that looked disgusting. Bedsheets looked like they were not changed after the last guests. There were food stains on the feet side of the bedsheets. There was some sauce type of goop dried up on the couch. It was a horrible experience and we will be weary of staying in Radisson hotel chain in future.
Stayed 1 night in Apr 2025

10/10 Excellent

William, Red Deer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Andrea

Stayed 2 nights in Apr 2025

6/10 Okay

Juliet

Stayed 2 nights in Apr 2025

6/10 Okay

Chelsey

Stayed 2 nights in Apr 2025

6/10 Okay

Trevor

Traveled with family
Liked: Staff & service
Broken toilet asked to have fixed nothing and very loud from other guests
Stayed 2 nights in Mar 2025

8/10 Good

Jesse

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Doug

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent
Stayed 1 night in Apr 2025