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Comfort Inn & Suites Downtown Edmonton

2.5 star property

Choose dates to view prices

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
10425 100 Ave Nw, Edmonton, AB, T5J0A3
  • Edmonton City Centre
    ‪6 min walk‬
  • Rogers Place
    ‪9 min walk‬
  • University of Alberta
    ‪2 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(62 reviews)
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Hot Tub

Suite, 1 Bedroom, Non Smoking, Hot Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking, Hot Tub

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About this property

Comfort Inn & Suites Downtown Edmonton

Hotel in Downtown Edmonton
A bar/lounge, a sauna, and self parking are available at this hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Comfort Inn & Suites Downtown Edmonton offers 108 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a sauna, a vending machine, and multilingual staff. Guests can use the indoor pool at a partner property. Parking is available onsite for a surcharge.

Comfort Inn & Suites Downtown Edmonton has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (CAD 10 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Hot tub
The following facilities are closed on Wednesday and Thursday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.00
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Comfort Downtown Edmonton
Comfort Inn Downtown Edmonton
Comfort Inn Edmonton Downtown

Comfort Inn & Suites Downtown Edmonton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 390 out of 1014 reviews
Rating 8 - Good. 269 out of 1014 reviews
Rating 6 - Okay. 178 out of 1014 reviews
Rating 4 - Poor. 98 out of 1014 reviews
Rating 2 - Terrible. 79 out of 1014 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Mike

Disliked: Cleanliness, amenities, property conditions & facilities
Restaurant is closed.
Stayed 1 night in Mar 2025

8/10 Good

Abamilkii

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Charlene

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Cleanliness of the rooms and hotel main areas such as dining area were not good. The rooms smelled musty and damp.
Stayed 1 night in Apr 2025

4/10 Poor

Tyler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Ryan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Experience. Never book here

I feel I need to reach out and share my experience with you regarding my stay at the Comfort Inn and Suites in downtown Edmonton. While traveling for work, I was awoken at 4 am by a loud and repeated pounding on my door. Once I finally decided to see what was going on and answer the door, the night manager, Fezy and security guard, Mani were there filming me in my underwear and yelling repeatedly at me. They started by yelling asking what I was doing in the room. Then demanded to see my key. Then after that, demanded to see photo ID. All this at 4am, while half asleep, and very confused. After I gave them everything they were asking for, they gave no apology other than saying thank you and walking away. When checking out, I was offered a $40 discount and told they had a new employee who assigned me to the wrong room. That is downright insulting. My night's sleep was completely ruined and had a long day ahead with many kms to cover on the road with a lack of sleep. I was treated absolutely horrible and insulted at checkout. I can only imagine how that would have gone if my wife or kids were with me. I will never stay here again, and wouldnt recommend anyone book here
Stayed 1 night in Apr 2025

6/10 Okay

Curtis

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fairly old hotel small rooms and bathroom. Breakfast was not very good. But to sleep the night it was good enough.
Stayed 1 night in Mar 2025

2/10 Terrible

Jamisol

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s our first time to go on that hotel but 1 staff is rude(boy) good thing there’s one staff in the morning when we check out he’s nice. The rude staff in the afternoon he even tell us if you don’t believe me you can see it here, it’s not that we don’t believe him bit the thing is he can say it in a proper way, he can explain it in a nice way not like not. We are not going to book there again
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Stayed 1 night in Jan 2025

10/10 Excellent

Jessica, Red Deer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, conveniently located just blocks from Rogers Place; bar attached as well. Friendly staff, clean rooms & easy accessible parking lot in back of hotel.
Stayed 1 night in Dec 2024

2/10 Terrible

Renee

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, staff & service
The staff were very helpful, but opening the curtains we found black mould starting on the windows..the room was very clean as was the linen and beds comfortable...old part of town and Pub downstairs made the back entrance very smelly..did notice and appreciated the security in the parking lot...breakfast adaquate but certainly not as pictured on line
Stayed 2 nights in Apr 2025

10/10 Excellent

Trisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second stay was great

Staff was friendly, room was clean, beds were comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Stayed 2 nights in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and management went above and beyond helping me with accommodation for a medical trip to Edmonton Customer for life.
Stayed 1 night in Apr 2025

2/10 Terrible

Loretta

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jocelyn

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Tyrone

Disliked: Cleanliness, property conditions & facilities
Toilets are small and close to the wall
Stayed 2 nights in Mar 2025

8/10 Good

Elaine Rose, Cold Lake

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Glen

Liked: Property conditions & facilities
Stayed 6 nights in Mar 2025

2/10 Terrible

nancy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good time

Stay was good until about 1am when the roof in the bathroom started leaking and we had to move all are stuff out and go to another room which sucked because we just finally fell asleep and having to do this
Stayed 1 night in Mar 2025

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kenton

Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025