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DoubleTree by Hilton Edmonton Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Edmonton Downtown

Lobby
Lobby
Microwave, coffee/tea maker
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Room service
  • 24/7 front desk
$141
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
9576 Jasper Avenue NW, Edmonton, AB, T5H4H7
  • Place, Edmonton Convention Centre
    ‪6 min walk‬
  • Place, Rogers Place
    ‪13 min walk‬
  • Place, Commonwealth Stadium
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(63 reviews)
  • 391 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 747 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 747 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Kitchen

  • 1097 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(53 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, River View, Kitchenette, 1 King Bed and Sofa bed (Double)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, River View, Kitchenette, 1 King Bed and Sofa bed (Double)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View, Full Kitchen, 1 King Bed and Sofa bed (Double)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, River View, Full Kitchen, 1 King Bed and Sofa bed (Double)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
Sandman Signature Edmonton Downtown Hotel
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  • Hot Tub
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, 3,404 reviews
Sandman Signature Edmonton Downtown Hotel

About this property

DoubleTree by Hilton Edmonton Downtown

4-star hotel in North Central Edmonton
A restaurant, a fitness center, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a hot tub, a microwave in a common area, and a business center. Housekeeping is available on request.
DoubleTree by Hilton Edmonton Downtown offers 255 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.
DoubleTree by Hilton Edmonton Downtown features a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. This 4-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a terrace, multilingual staff, and laundry facilities. Onsite parking is available (surcharge).

DoubleTree by Hilton Edmonton Downtown is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
DoubleTree by Hilton Edmonton Downtown has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 15 to 22 for adults and CAD 10 to 20 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately CAD 15 to 22 for adults, and CAD 10 to 20 for children
  • Covered self parking fee: CAD 35.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Edmonton Downtown Hotel
Hyatt Place Edmonton Downtown
Doubletree By Hilton Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel
DoubleTree by Hilton Edmonton Downtown Edmonton
Quarter Note Hotel Hotel Edmonton
Quarter Note Hotel Hotel
Quarter Note Hotel Edmonton
Hyatt Place Edmonton / Downtown
Quarter Note Hotel Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel Edmonton

Reviews

DoubleTree by Hilton Edmonton Downtown Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 515 out of 1023 reviews
Rating 8 - Good. 242 out of 1023 reviews
Rating 6 - Okay. 134 out of 1023 reviews
Rating 4 - Poor. 60 out of 1023 reviews
Rating 2 - Terrible. 72 out of 1023 reviews

Reviews

10/10 Excellent

Brian, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Ernest, Sexsmith

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities
We stayed at the Hilton in downtown Edmonton. Once inside the facility it was nice and inviting. The chocolate chip cookie was 10/10! We paid an extra $35 a night to park inside because it is extremely unsafe in the area. The view from the hotel is homeless people all around and dirty windows. There is no free parking outside either. To get inside you need to squeeze between this tiny garage door to the underground parking. Once inside it was very nice minus the flickering fluorescent lights. Elevators were great. Room was great but not worth the price in my opinion. It was just like any other hotel. We also had to buy breakfast vouchers. You get a choice of breakfast items. There is no continental breakfast which I was under the impression of. Breakfast tasted great but it was just your average hotel continental breakfast items if you know what I mean. Ok so the part that totally floored me, to exit the underground parking you have to go up the out ramp and then get out of your vehicle and push the open door button to get out of the parkade. In my opinion I wouldn’t stay again, I can stay elsewhere and have more amenities for a cheaper price. Downtown Edmonton realllyyyyy needs some help.
Stayed 2 nights in Jul 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charging $35 plus for parking is stupid. Park next door for $15 bucks a day.
Stayed 2 nights in Jul 2025

8/10 Good

Clint

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Taylor

Stayed 1 night in Jul 2025

6/10 Okay

Joyce

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

10/10 Excellent

Jing

Stayed 5 nights in Jul 2025

8/10 Good

Reginald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but has downfalls

The hotel was beautiful, beds were comfortable, rooms were very big. The property was modern and once you are inside, it is safe. All of the staff was extremely polite and helpful. The underground parking is so expensive ($35) and if you have a bigger vehicle (we have a ZR2) it is extremely difficult to get into the underground parking the way that it is situated,, but the alternative is to park in a nearby parking. I can’t remember what the fee is (around $10) . It is not a safe neighborhood and your vehicle would most definitely not be secure. Breakfast is not included, You would think that for the price that you were paying that they would either give you parking or breakfast, but no, neither is included. this may be unpopular, but It is worth being aware, There is an enormous homeless population immediately outside the hotel, there is a jail and a hospital nearby, which I think increases the likelihood of homelessness and drug use, that said police presence is constant. I would say there was police issuing tickets and showing their presence every 15-30minutes or so. But even so,I would not recommend going out alone in the evening.
Stayed 2 nights in Jun 2025

8/10 Good

Jacqueline, Rocky View County

Stayed 1 night in Jun 2025

2/10 Terrible

Seif

Traveled with family
Disliked: Cleanliness, staff & service
Cleanliness of the room wasn’t as expected. And the area around the hotel was full of homeless people you can’t even walk around safely.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elaine

Stayed 1 night in Jun 2025

8/10 Good

Abdulghafour

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

Ka Yin

Traveled with family
Liked: Staff & service, property conditions & facilities
The room is spacious and the facility is good. The hotel is quite new and the staff is nice. However, when I booked, I mentioned there would be 4 people but there were only 3 sets of towels in the bathroom. We needed to keep requesting for a set during the 2 days of stay. And there was no toilette and slippers provided, very different from the last time when I stayed in Holiday Inn.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kennedy

Stayed 1 night in May 2025

10/10 Excellent

Cory

Stayed 1 night in Jun 2025

4/10 Poor

Fatima

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

6/10 Okay

Richard

Traveled with family
Disliked: Cleanliness, amenities
Parking was great. Room was nice but not sure it was properly cleaned, we found takeout food left in our refrigerator. The property looks modern but there were alot of homeless and intoxicated people loitering outside the main entrance all day and night. However, once inside this wasn't an issue. I would highly reccomend using the underground parking facility.
Stayed 2 nights in May 2025

10/10 Excellent

Mandeep

Stayed 2 nights in Jun 2025

6/10 Okay

Travis

Liked: Cleanliness, property conditions & facilities, room comfort
Parking is a nightmare if you have a truck
Stayed 2 nights in Jun 2025

6/10 Okay

Matthew

Business traveler
Liked: Cleanliness
The restaurant was nice, as was the massive hot tub. The room was always warm and even with the AC on 24/7, which was noisy, it never really cooled down. Also, even though I was there 5 nights, they never replaced dirty glasses with clean ones. The area surrounding the hotel was unfortunately not very nice, with a lot of vagrancy and drug use, though I understand this is outside of the hotel's control.
Stayed 5 nights in Jun 2025

4/10 Poor

Asligul

Stayed 3 nights in Jun 2025

10/10 Excellent

Wonwoo Bryan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great touch with check-in cookies
Stayed 2 nights in Jun 2025

8/10 Good

Chuen Hoi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Edmonton Convention Centre
Stayed 2 nights in Jun 2025