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DoubleTree by Hilton Edmonton Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Edmonton Downtown

Lobby
Exterior
Lobby
Lobby
Microwave, coffee/tea maker

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

Map
9576 Jasper Avenue NW, Edmonton, AB, T5H4H7
  • Edmonton Convention Centre
    ‪6 min walk‬
  • Rogers Place
    ‪15 min walk‬
  • Commonwealth Stadium
    ‪3 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

  • 747 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Microwave, coffee/tea maker

Suite, 1 Bedroom, Kitchenette

  • 747 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Microwave, coffee/tea maker

Suite, 1 Bedroom, Kitchen

  • 1097 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 391 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View, Full Kitchen, 1 King Bed and Sofa bed (Double)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, River View, Full Kitchen, 1 King Bed and Sofa bed (Double)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View, Kitchenette, 1 King Bed and Sofa bed (Double)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, River View, Kitchenette, 1 King Bed and Sofa bed (Double)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

DoubleTree by Hilton Edmonton Downtown

4-star hotel in North Central Edmonton
A restaurant, a fitness center, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a hot tub, a microwave in a common area, and a business center. Housekeeping is available on request.
DoubleTree by Hilton Edmonton Downtown offers 255 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.
DoubleTree by Hilton Edmonton Downtown features a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. This 4-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a terrace, multilingual staff, and laundry facilities. Onsite parking is available (surcharge).

DoubleTree by Hilton Edmonton Downtown is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
DoubleTree by Hilton Edmonton Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 15 to 22 for adults and CAD 10 to 20 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately CAD 15 to 22 for adults, and CAD 10 to 20 for children
  • Covered self parking fee: CAD 35.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Edmonton Downtown Hotel
Hyatt Place Edmonton Downtown
Doubletree By Hilton Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel
DoubleTree by Hilton Edmonton Downtown Edmonton
Quarter Note Hotel Hotel Edmonton
Quarter Note Hotel Hotel
Quarter Note Hotel Edmonton
Hyatt Place Edmonton / Downtown
Quarter Note Hotel Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel Edmonton

DoubleTree by Hilton Edmonton Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 482 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 140 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Prabhjot

Stayed 2 nights in Jan 2025

8/10 Good

Mary Lee

Stayed 1 night in Dec 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

VICK

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

Stayed 1 night in Jan 2025

10/10 Excellent

ally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
creepy guy followed us on the elevator and it was definitely a negative experience! but staff helped and escorted us to our room so that made it better.
Stayed 2 nights in Dec 2024

6/10 Okay

Erik

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

It was okay

The front desk clerk was friendly. The room was very clean. The hotel overall was okay but there’s no pool!!. Just an oversized hot tub which is not the same especially if you have children. I stayed on New Year’s Eve. Booked to have a nice dinner at the restaurant’s hotel. And the service was terrible! I waited 1 hour to be asked what I wanted to drink and then another hour for the food to arrive and the restaurant was empty!! I honestly was so disappointed…prices were average and the drinks were a bit high for such service…I won’t go back there.
Stayed 1 night in Dec 2024

4/10 Poor

kathie

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed it was very spacious, clean and had a beautiful view. But we were kept up all night with a banging noise from above. We stayed two nights and both nights were kept awake. We were on floor 10 near the elevators. We were unsure if it was the windows the roof or the elevators. But I would not stay again on the same floor. We loved the connivence to downtown and the lovely lounge on second floor. The underground parking was heated and spacious.
Stayed 2 nights in Dec 2024

10/10 Excellent

Harsimran

Liked: Cleanliness, staff & service, property conditions & facilities
nice and cozy! wonderful stay
Stayed 1 night in Dec 2024

2/10 Terrible

brenda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

The balcony door did not seal and we had such a bad draft in our room that I had foot cramps all nite. We had our temp cranked but it didn’t warm up till well after 2am, then the cleaning staff came in the next day and turned the heat down to 66 again. 😡we went into our vehicle and brought in the 3 blankets we had to stay warm. they were vacuuming the halls at mid nite. The shower head is at your waist and the bathroom door is a sliding glass door which is totally impractical for a family. My daughter witnessed a dude overdose out their window and be Carried out in a body bag. The restaurant staff were rude, accused customers of lying what their order was, and wouldn’t fix orders for people with food sensitivities and allergies. Your only option is to pay $35 a day for parking bc it’s in a sketchy part of town and breakfast is $15/person. And they didn’t refill toilet paper or Kleenex.
Stayed 2 nights in Jan 2025

8/10 Good

Braydon

Stayed 1 night in Jan 2025

4/10 Poor

Claire

Traveled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The fridge did not work and the room took forever to heat up.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

8/10 Good

reza

Traveled with family
Liked: Cleanliness, staff & service, amenities
I liked the location and it was a quiet place. However, they only have underground parking that you pay for it.
Stayed 2 nights in Dec 2024

4/10 Poor

Justice

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was poop on the toilet seat when we arrived and nothing looked very clean. Everything around the hotel was very run down. The room we were in had a joint door to the next room making the fights the couple had next door even louder all night. The elevator sometimes took 5 minutes to arrive. The bar was incredibly slow. It took 45 minutes to get one drink and pay where I had to constantly remind them we wanted to leave and needed the bill. Nothing convenient is around the hotel so you're stuck with this bar and the bad staff. I will definitely never stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Shadow

Stayed 1 night in Dec 2024

10/10 Excellent

carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean bright Bedrooms are not as bright Amazing gym and hot tub Everyone to friendly Room clean and comfortable 😊
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Property was clean, breakfast was limited. Parking entrance is very awkward. did damage to my rent a car due to the odd parking entrance.
Stayed 2 nights in Dec 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool view of the river valley.
Stayed 1 night in Dec 2024

6/10 Okay

Charlotte

Traveled with partner
Disliked: Amenities
There was no water provided in the room yet. Coffee machine and no way to access drinking water. The fridge was off and warm. The initial instructions we received at the desk were overwhelming, we were told every piece of information at once and no guide to reference. Rodrigo was fairly blunt and communication was challenging. The fact we were the only ones at dinner and breakfast didn’t bode well.
Stayed 1 night in Dec 2024

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Carly

Liked: Cleanliness, property conditions & facilities
Even though check in was at 3 we didn’t get a room till after 6 pm.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Stayed 2 nights in Nov 2024