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DoubleTree by Hilton Hotel West Edmonton

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel West Edmonton

Exterior
Reception
Room, 1 King Bed, Non Smoking (Bi-Level) | In-room safe, iron/ironing board, free WiFi, bed sheets
Dinner served
Presidential Suite, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym

Explore the area

Map
16615 109th Ave, Edmonton, AB, T5P 4K8
  • West Edmonton Mall
    ‪5 min drive‬
  • World Waterpark
    ‪5 min drive‬
  • University of Alberta
    ‪10 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪36 min drive‬

Room options

View all photos for 1 King Hospitality Suite

1 King Hospitality Suite | Living area | Flat-screen TV

1 King Hospitality Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | Flat-screen TV

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | Flat-screen TV

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

Flat-screen TV

Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | View from room

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | Flat-screen TV

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Bedrooms

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Bedrooms

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 1 King Bed, Non Smoking (Bi-Level)

Room, 1 King Bed, Non Smoking (Bi-Level) | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking (Bi-Level)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)

Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show) | Living area | Flat-screen TV

Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (2439)
$132 nightly
The price is $132 total
includes taxes & fees
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About this property

DoubleTree by Hilton Hotel West Edmonton

4-star hotel in West Edmonton
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and a business center.
DoubleTree by Hilton Hotel West Edmonton offers 238 accommodations with laptop-compatible safes and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
DoubleTree by Hilton Hotel West Edmonton features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 15 meeting rooms. Event facilities measuring 35000 square feet (3252 square meters) include a conference center. This eco-certified hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

DoubleTree by Hilton Hotel West Edmonton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DoubleTree by Hilton Hotel West Edmonton has a restaurant serving dinner only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 21 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • Business center
  • Conference center (35,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 21 per person
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel West Edmonton
DoubleTree Hilton West Edmonton
DoubleTree By Hilton Hotel West Edmonton Alberta
DoubleTree by Hilton Hotel West Edmonton Hotel
DoubleTree by Hilton Hotel West Edmonton Edmonton
DoubleTree by Hilton Hotel West Edmonton Hotel Edmonton

DoubleTree by Hilton Hotel West Edmonton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1005 reviews
Rating 8 - Good. 224 out of 1005 reviews
Rating 6 - Okay. 93 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 23 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Prashant

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travel with family
Stayed 1 night in Apr 2025

4/10 Poor

Dustin

Stayed 2 nights in Mar 2025

10/10 Excellent

Tammy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the check in cookies, surprising ups ale menu in the restaurant and the relaxing bar/lounge. Services was attentive and friendly. Clean rooms and a comfortable bed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joanne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jaiban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service amazing staff
Stayed 2 nights in Mar 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff
Stayed 1 night in Apr 2025

2/10 Terrible

Melissa

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Dirty room, no towel, no compensation

We had a dirty coffee machine with the coffee left inside, and one bath towel. When i let the front desk know they just offered a free coffee! Maybe breakfast would have been nice or something. I’ve stayed with double tree a lot and this was the worst stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Angelica

Stayed 1 night in Apr 2025

10/10 Excellent

Nikola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Kristin

Traveled with family
Friendly staff. Not the nicest location.
Stayed 1 night in Mar 2025

10/10 Excellent

Alfred C

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the convenience of the area
Stayed 2 nights in Mar 2025

10/10 Excellent

Dallas

Liked: Amenities
good service
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, amenities
Old rooms they need to be upgrading for what you pay
Stayed 2 nights in Mar 2025

10/10 Excellent

Obioha

Prompt and efficient
Stayed 1 night in Mar 2025

8/10 Good

Minh

Stayed 2 nights in Mar 2025

10/10 Excellent

Shirley-Anne

Liked: Cleanliness, staff & service
One of the elevators was broken during our stay which was inconvenient. Front desk did not seem to know about it.
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Nicky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The adults and the kids had an absolute blast. The room was large not cluttered. Everything was spotless so clean. The service was amazing they were so kind and accommodating for the 4 kids under 10yrs that were with us.
Stayed 1 night in Mar 2025