DoubleTree by Hilton Hotel West Edmonton

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel West Edmonton

Exterior
Indoor pool
Bar (on property)
Room, 1 King Bed, Non Smoking (Bi-Level) | In-room safe, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Pool
  • Gym
  • Bar
$118
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
16615 109th Ave, Edmonton, AB, T5P 4K8
  • Fantasyland
    ‪5 min drive‬
  • West Edmonton Mall
    ‪5 min drive‬
  • University of Alberta
    ‪10 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪36 min drive‬

Room options

1 King Hospitality Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(65 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Bedrooms

9.2 out of 10
Wonderful
(9 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Room, 1 King Bed, Non Smoking (Bi-Level)

  • Sleeps 4
  • 1 King Bed

Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Hotel West Edmonton

4-star hotel in West Edmonton
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and a business center.
DoubleTree by Hilton Hotel West Edmonton offers 238 accommodations with laptop-compatible safes and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
DoubleTree by Hilton Hotel West Edmonton features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 15 meeting rooms. Event facilities measuring 35000 square feet (3252 square meters) include a conference center. This eco-certified hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

DoubleTree by Hilton Hotel West Edmonton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DoubleTree by Hilton Hotel West Edmonton has a restaurant serving dinner only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 21 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • Business center
  • Conference center (35,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 21 per person
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel West Edmonton
DoubleTree Hilton West Edmonton
DoubleTree By Hilton Hotel West Edmonton Alberta
DoubleTree by Hilton Hotel West Edmonton Hotel
DoubleTree by Hilton Hotel West Edmonton Edmonton
DoubleTree by Hilton Hotel West Edmonton Hotel Edmonton

Reviews

DoubleTree by Hilton Hotel West Edmonton Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 639 out of 1012 reviews
Rating 8 - Good. 225 out of 1012 reviews
Rating 6 - Okay. 87 out of 1012 reviews
Rating 4 - Poor. 32 out of 1012 reviews
Rating 2 - Terrible. 29 out of 1012 reviews

Reviews

10/10 Excellent

Lynne

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Kaitlan

Stayed 2 nights in Jun 2025

8/10 Good

Beck

Traveled with partner
Was very nice and room was nice and cool, only problem was the internet doesn’t work with consoles if you bring one, everything else was good!
Stayed 1 night in Jun 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!
Stayed 1 night in May 2025

10/10 Excellent

Travis

Liked: Cleanliness, amenities, property conditions & facilities
Was a fantastic stay, staff was incredible
Stayed 1 night in May 2025

10/10 Excellent

Dustin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, front desk, room cleaning, restaurant. All exceptionally friendly and aim to please guests. Very much appreciated.
Stayed 4 nights in May 2025

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, big rooms, very clean. No issues
Stayed 2 nights in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

ROLAND

Stayed 3 nights in May 2025

10/10 Excellent

Tanja

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly. Hotel was very clean and breakfast was fantastic. Drinks in the lounge were a perfect end to the day.
Stayed 4 nights in May 2025

10/10 Excellent

Pardeep

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Clean and great lounge
Stayed 1 night in May 2025

8/10 Good

Tim

Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Brijkumar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good choice.
Stayed 3 nights in May 2025

10/10 Excellent

Freda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and love the staff
Stayed 1 night in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Raj

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay! The room was spotless, modern, and very comfortable. The staff provided exceptional service—friendly, attentive, and always willing to help. Breakfast was a highlight each morning, with a delicious variety of fresh options. Highly recommended!
Stayed 1 night in May 2025

6/10 Okay

Bernice

Traveled with family
Other than the foyer, property was tired and worn. Friendly helpful staff, clean and great breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

Tim

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienent on the west side.
Stayed 1 night in May 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

2/10 Terrible

Vikram

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Property Manager Gets ZERO Stars

I booked on Saturday April 13th for a one night stay on May 4th. On Monday April 14th, less than 24 hours later, I tired to change the booking from May 4th to April 22nd but was told they will charge me $227 penalty fee AND the difference in fare. Hotels.com contacted the property manager to assist but the they refused to waive anything. I understand if I wanted to cancel, but I just wanted to change the date less than 24 hours later. Property Manager has terrible customer service skills. I will never book their hotel again. Zero stars!
Stayed 1 night in May 2025

10/10 Excellent

Randy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only an overnight stay but all was good. Even a warm cookie upon arrival 😀
Stayed 1 night in May 2025