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Four Points By Sheraton Edmonton Gateway

3.0 star property

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Photo gallery for Four Points By Sheraton Edmonton Gateway

Reception
Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
10010 12 Ave Sw, Edmonton, AB, T6X0P9
  • South Edmonton Common
    ‪3 min drive‬
  • Currents of Windermere
    ‪9 min drive‬
  • West Edmonton Mall
    ‪17 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Corner

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite, 1 Bedroom

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Four Points By Sheraton Edmonton Gateway

3-star hotel in Southeast Edmonton
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Four Points By Sheraton Edmonton Gateway offers 154 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Four Points By Sheraton Edmonton Gateway features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and 5 meeting rooms. Event facilities measuring 5005 square feet (465 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, a garden, and complimentary newspapers in the lobby. Complimentary self parking is available on site, along with a car charging station.

Four Points By Sheraton Edmonton Gateway is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Central Social Hall - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 40 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Central Social Hall

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 5,005 square feet of conference space
  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Height-adjustable showerhead
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 40 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Edmonton Sheraton
Four Points Edmonton Gateway
Four Points Gateway
Four Points Gateway Edmonton
Four Points Sheraton Edmonton Gateway
Four Points Sheraton Gateway
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Edmonton
Sheraton Four Points Edmonton Gateway
Sheraton Four Points Gateway Edmonton
Four Points By Sheraton Edmonton Gateway Alberta
Four Points Sheraton Edmonton Gateway Hotel
Four Points Sheraton Edmonton
Four Points By Sheraton Edmonton Gateway Hotel
Four Points By Sheraton Edmonton Gateway Edmonton
Four Points By Sheraton Edmonton Gateway Hotel Edmonton

Four Points By Sheraton Edmonton Gateway Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1001 reviews
Rating 8 - Good. 320 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 2 nights in Dec 2024

6/10 Okay

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Yaozeng

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The soundfrrof of the room is really poor, staff is very hard and unpleasant to deal with
Stayed 1 night in Dec 2024

10/10 Excellent

clarence

Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful; food, staff, pool etc. The room was lovely with the exception of the heater/fan under the window. I had to call maintenance for assistance and learned if I wanted heat I had to put off with a very loud fan
Stayed 2 nights in Dec 2024

10/10 Excellent

ALLAN

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Roger

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lazy Staff. Very frustrating.
Stayed 1 night in Dec 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Joanne, Edmonton

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Scott

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Amina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times and always a good experience. Dining option attached is ok but walkable to steak house which is nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Herman

Stayed 1 night in Oct 2024

8/10 Good

Garry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and restaurant but the heater/ac unit didn’t really work.
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was pretty comfortable comapred to other hotels I have stayed at. Elevator required a room card to operate, increased sense of security.
Stayed 3 nights in Oct 2024

8/10 Good

Jim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, good restaurant, good food.

It was a good stay, TV didn’t work. Beds were good, clean comfortable room. Nice big tub and a nice separate shower, shower head adjustment wasn’t working properly, just had the high pressure massage setting
Stayed 2 nights in Oct 2024

4/10 Poor

Brittney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
This property did not have hot water. No matter what time of day we tried to shower, the water was lukewarm at best. When we complained, they sent someone up who felt the water temperature and told us it was good enough to shower in. We spoke to numerous other guests who all said they had the same problem. Charging $200 a night and not having a hot water tank large enough to accommodate their guests is absurd.
Stayed 2 nights in Oct 2024

6/10 Okay

Jonathan

Stayed 3 nights in Aug 2024

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was very friendly and helpful
Stayed 1 night in Aug 2024

2/10 Terrible

Wendy yuk han

Stayed 7 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Doorknobs need to be fixed, bathroom door would not latch to stay closed therefore would not lock, surprised there’s no fans in the bathrooms either. Service was exceptional and very accommodating. Hot tub not working. Kinda wish it was made known before check in.
Stayed 1 night in Sep 2024

4/10 Poor

Jessica

Stayed 2 nights in Aug 2024

10/10 Excellent

Tyler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a last minute reservation, pretty much from their parking lot. By the time I got inside, everything was ready to do. No hassle, no stress.
Stayed 1 night in Sep 2024