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Four Points by Sheraton Edmonton West

3.0 star property

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Photo gallery for Four Points by Sheraton Edmonton West

Property amenity
Indoor pool
Traditional Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk
Reception
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Room service

Explore the area

Map
18540 100 Ave NW, Edmonton, AB, T5S0C2
  • West Edmonton Mall
    ‪3 min drive‬
  • Fantasyland
    ‪4 min drive‬
  • World Waterpark
    ‪4 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(65 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds

8.4 out of 10
Very good
(50 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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4.5 out of 5, Wonderful, (2449)
$132 nightly
The price is $132 total
includes taxes & fees
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About this property

Four Points by Sheraton Edmonton West

3-star hotel in West Edmonton
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Four Points by Sheraton Edmonton West offers 142 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Four Points by Sheraton Edmonton West provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Guests can use the indoor pool at a partner property. Complimentary self parking is available on site, along with a car charging station.

Four Points by Sheraton Edmonton West is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Four Points Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: CAD 8 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Four Points Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 1,760 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 8 to 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Edmonton West Hotel
Four Points Sheraton Edmonton West
Four Points By Sheraton Edmonton West Alberta
Four Points Sheraton Edmonton
Four Points by Sheraton Edmonton West Hotel
Four Points by Sheraton Edmonton West Edmonton
Four Points by Sheraton Edmonton West Hotel Edmonton

Four Points by Sheraton Edmonton West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 4 nights in Mar 2025

10/10 Excellent

Marcelene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Bambi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025

6/10 Okay

Deborah

Traveled with partner
Liked: Cleanliness
We stayed two nights. The room was clean and appropriately set up. The room was not serviced after the first night. Had to request coffee and towels. The public areas; hallways and elevator were dirty. The check in was average. There were a lot of smokers staying the first night, Had to walk thru a lot of smoke to enter the hotel. Hallways smell of smoke Saturday night. We just didn't feel very welcomed or comfortable here.
Stayed 2 nights in Apr 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were going to WEM, and it ws very convenient. The property and room was nice, new and clean. The staff were nice and helpful . The pool area looked nice, but we didnt get to use it while we were there. The breakfast was good. On th cweekend, it was buffet, but on the weekdays it was a la carte and though we had 3 people staying in the room, we only had 2 vouchers and ended up orderi g a 3rd breakfast, though we could have gotten away with splitting 1 of them. The other comment i had was that there weren't enough towel rails and hooks in the bathroom . We had no placecto hang towels
Stayed 2 nights in Mar 2025

2/10 Terrible

Oksana

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay in this hotel again. Bed sheets was stained when we asked for replacement front desk told us they didn’t have any. Shower pressure was very low. It’s impossible to wash hair. Lobby smells with cannabis. The first and last time I’m staying there.
Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym open 24hrs
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk person put his hand up in my husbands face to keep him quiet while checking in.
Stayed 1 night in Mar 2025

8/10 Good

Thea

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Was an ok stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Rianna

Liked: Staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tanya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Quiet and clean. Would stay sgain
Stayed 1 night in Mar 2025

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Karun

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Leesa

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
We stayed only for one night and everything was wonderful until check out, the girl at the front desk was on the phone and made no attempt to interact with us. Just took our rooms keys and carried on with the call. I got the impression that it was a personal call.
Stayed 1 night in Mar 2025

10/10 Excellent

Noveline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Badi

Stayed 1 night in Mar 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Donald, Lone Pine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in west Edmonton, close WEM. Pool and hot tub area not cleaned up from the night before.
Stayed 1 night in Mar 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great we had a noisy upstairs neighbour but the front desk settled it immediately.
Stayed 1 night in Mar 2025

8/10 Good

Jesse

Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

quinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was excellent, staff was friendly and helpful, room was comfortable but wasn't able to log in to the wifi and there was also confusion about price for buffet breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Excellent room. Clean, lots of space big bathroom, quiet.
Stayed 1 night in Mar 2025