6/10 Okay
Kim
Dec 4, 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed.
Our stay was going so good until it wasn’t. We stayed for 3 nights and asked for house cleaning daily. On day two we left and house keeping came in did their cleaning. We left at 11am returned at 21:30. Our room was directly off the elevator on the third floor. When we walked up to our room our door had been left open. We called the front desk they apologized said they would let the manager know. We checked our belongings looks like everything is there. Really upset though. We checked out in the am also told
Front desk again and were told they would let manager know we are sorry. No compensation from hotel or even a follow up from the manager. Just disappointed that no one seems to care and their elevators allow anyone to walk through the hotel at anytime of the day. Anyone could have come in.
Kim
Stayed 3 nights in Nov 2024