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Hilton Garden Inn West Edmonton

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn West Edmonton

Reception
Exterior
Lobby
Suite, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board
Suite, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
17610 Stony Plain Rd Nw, Edmonton, AB, T5S1A2
  • West Edmonton Mall
    4 min drive
  • Galaxyland
    4 min drive
  • Fantasyland
    4 min drive
  • Edmonton, AB (YXD-Edmonton City Centre)
    18 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queens

Premium bedding, in-room safe, desk, iron/ironing board

Standard Two Queens

  • Sleeps 4
  • 2 Queen Beds

View all photos for King Evolution room

Premium bedding, in-room safe, desk, iron/ironing board

King Evolution room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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The price is $74
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includes taxes & fees
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About this property

Hilton Garden Inn West Edmonton

3-star hotel in West Edmonton
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Hilton Garden Inn West Edmonton offers 160 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Garden Inn West Edmonton provides a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 4000 square feet (372 square meters) include a conference center. This eco-certified hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Guests can use the health club at a partner property. Onsite uncovered self parking is complimentary.

Hilton Garden Inn West Edmonton is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Graden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Backyard Lounge and Patio - This bar specializes in American cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Backyard Lounge and Patio
  • Graden Grille and Bar

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (4,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 15.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Edmonton West
Hilton Garden Inn Hotel Edmonton West
Hilton Garden Inn West Edmonton
Edmonton Hilton Garden Inn
Hilton Edmonton
Hilton Garden Inn Edmonton
Hilton Garden Inn West Edmonton Alberta
Hilton Garden Inn West Edmonton Hotel Edmonton
Hilton Garden Inn West Edmonton Hotel
Hilton West Edmonton Edmonton
Hilton Garden Inn West Edmonton Hotel
Hilton Garden Inn West Edmonton Edmonton
Hilton Garden Inn West Edmonton Hotel Edmonton

Hilton Garden Inn West Edmonton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 495 out of 1047 reviews" "
Rating 8 - Good. 335 out of 1047 reviews" "
Rating 6 - Okay. 113 out of 1047 reviews" "
Rating 4 - Poor. 61 out of 1047 reviews" "
Rating 2 - Terrible. 43 out of 1047 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dave, Surrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great service. Room was a bit worn but hotel was clean and in great shape.
Stayed 1 night in Aug 2024

6/10 Okay

Mary

Traveled with partner
Disliked: Amenities
Was a decent enough hotel but wouldn’t stay again. For how much you’re paying I’d expect better service. There was no complimentary breakfast like other hotels; they charge you but don’t tell you till after you’ve eaten (there’s no signage stating the cost of breakfast) the waiter/waitress/hostess doesn’t pay attention to service needs (clearing plates or getting more coffee) just seemed more concerned with what room # you were in for charging. The pillows were so crappy. “Feathers” but you needed like 10 to make just one pillow. We were given 3 pillows for a king size bed; called down and asked if they had different pillows and and they gave us 2 more of the same light pillows.We went out and bought an actual pillow from a store for our stay. Bed was very firm. The room was okay. There was water damage in the ceiling of the bathroom and mold in the shower. Toiletries that are provided was crappy; the hand soap and body wash made you feel sticky afterwards; and they never restocked our coffee cups in the room once we used them. We had to keep asking for new ones. They have a pool and a “jacuzzi” but the jets are pathetically weak and it’s more consistent with a bubbling warm bath. No one restocked the towels in the pool ever so once they were all used up you try using the phone to call front desk no one answered for 15-20 mins. We finally left the pool area soaking wet to walk through to the lobby and the desk guy was just standing there looking outside at the rain clouds.
Stayed 4 nights in Aug 2024

8/10 Good

Mike

Stayed 1 night in Aug 2024

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Erin

Traveled with family
Disliked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and communication with staff. Great amenities.
Stayed 1 night in Aug 2024

8/10 Good

chantalle

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia A, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 2 nights in Aug 2024

4/10 Poor

Lafleur

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The stir fry was overcooked and 5 sm. Pieces of chicken you could put it in a small bowl for 25.00 the seafood basket was overcooked the rooms where cold and they took way to much off m to credit card tried calling them but drove over there to fix it will I was on hold 30 min. Later I got there and I was still on hold never staying there again
Stayed 1 night in Aug 2024

4/10 Poor

Sharon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Fridge leaked and crowded room
Stayed 1 night in Aug 2024

8/10 Good

moe

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Check in fine. Called front desk to order a Movie & was told I'd get called right back . Half hour later called down & guy sez "oh I got busy!" So no movie! And room stunk of B.O.!
Stayed 1 night in Aug 2024

2/10 Terrible

Mike

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The ac did not work, talked to front desk and nothing was done! 2 terrible night, After about 25 visits to this hotel I will never come back.
Stayed 2 nights in Aug 2024

6/10 Okay

Peter

Disliked: Staff & service, property conditions & facilities
Internet not working properly
Stayed 2 nights in Aug 2024

6/10 Okay

Ashley

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Online when i booked the hotel it said breakfast was included which is basically the only reason i booked at this particular place and apon check in, i was informed that breakfast was not included for mw due to the rate i revived....not happy about that
Stayed 1 night in Aug 2024

8/10 Good

Tammy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and efficient. Would like to see more sustainable practices in place (non single use in room toiletries) and an option to purchase continental breakfast vs combo of continental and cooked to order. So didn’t eat on the property during business trip.
Stayed 3 nights in Aug 2024

6/10 Okay

Chanequa

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Exceptional Food
Stayed 1 night in Jun 2024

2/10 Terrible

rashad

Liked: Cleanliness
Disliked: Property conditions & facilities
Air conditioning was terrible. Only let you go down to 18.5 degrees and that still wasn’t the actual temperature of the air condition. Refrigerator didn’t work had to wait for staff to fix it. Only 3 old pillows. 3 towels, and one of them stained.
Stayed 1 night in Aug 2024

8/10 Good

Cole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good stay, clean
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Lawrence

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jul 2024

6/10 Okay

Sylvio

Liked: Staff & service
Disliked: Property conditions & facilities
It's run down
Stayed 1 night in Jul 2024