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Holiday Inn Express Edmonton Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Edmonton Downtown by IHG

Interior entrance
Exterior
Suite, 1 King Bed | Premium bedding, down comforters, memory foam beds, in-room safe
Free full breakfast on weekdays
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet friendly
$102
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
10010 104th Street, Edmonton, AB, T5J 0Z1
  • Place, Edmonton City Centre
    ‪6 min walk‬
  • Place, Rogers Place
    ‪9 min walk‬
  • Place, University of Alberta
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(52 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(57 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, memory foam beds, in-room safe

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony | Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(13 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Exterior
Sandman Signature Edmonton Downtown Hotel
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  • Hot Tub
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, 3,389 reviews
Sandman Signature Edmonton Downtown Hotel

About this property

Holiday Inn Express Edmonton Downtown by IHG

Hotel in Downtown Edmonton
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a steam room, and a 24-hour business center are onsite.
Holiday Inn Express Edmonton Downtown by IHG offers 140 accommodations with safes and coffee/tea makers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Express Edmonton Downtown by IHG provides a hot tub, a steam room, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekdays. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 7093 square feet (659 square meters) include conference space. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Holiday Inn Express Edmonton Downtown by IHG is a smoke-free property.

A complimentary full breakfast is served between 6:30 AM and 9:30 AM on weekdays.
The Free Press Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Free Press Bistro

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 7,093 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 350.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Edmonton Downtown
Holiday Inn Express Hotel Edmonton Downtown
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Holiday Inn Express Edmonton Downtown Hotel

Reviews

Holiday Inn Express Edmonton Downtown by IHG Reviews

8.2

Very Good

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 511 out of 1026 reviews
Rating 8 - Good. 272 out of 1026 reviews
Rating 6 - Okay. 131 out of 1026 reviews
Rating 4 - Poor. 50 out of 1026 reviews
Rating 2 - Terrible. 62 out of 1026 reviews

Reviews

8/10 Good

Craig

Stayed 2 nights in Jul 2025

10/10 Excellent

barbara

Stayed 4 nights in Jun 2025

2/10 Terrible

Braulio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a terrible experience at this hotel, and I feel compelled to share it so others can avoid the same. When I arrived for check-in, I was told my room wouldn’t be ready for another 2.5 hours. The delay was because hotel management decided to allow late check-outs for an event group that had been staying there for 3 days. That group’s convenience clearly took priority over incoming guests. Because of this mess, I ended up arriving one hour late to The Weeknd concert, which was the main reason for my trip. Other guests were forced to change clothes in the lobby washrooms, making it difficult for anyone to actually use the facilities. It was chaotic, uncomfortable, and unacceptable. To make things worse, hotel staff said they would waive the overnight parking fee to make up for the delay, but that never happened. I wasn’t informed of the charge at checkout, and only discovered it days later when I saw my credit card statement. On top of everything, there was also a toilet flood in one of the rooms that got so bad it required the fire department to respond and blocked off part of the hotel. This was hands down the worst hotel experience I’ve ever had. Poor communication, broken promises, and a complete lack of respect for guests’ time. I will never stay here again, and I do not recommend this hotel to anyone.
Stayed 1 night in Jul 2025

8/10 Good

Jolene

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They accommodated my 7 year olds request for 5th floor
Stayed 1 night in Jul 2025

10/10 Excellent

abrahale

Stayed 1 night in Jul 2025

4/10 Poor

Christine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Tried to access our room the first time, key card did not work. Waited for maintenance to find out the room wasn’t cleaned. Back to front desk. Second room we tried, not cleaned. Back to front desk. Finally got a clean room on third try. Bed was comfy but sheets don’t fit the mattress. Kept falling off and feel like paper. The hallways on floor 2 and 3 are very scruffy. Definitely need a fresh coat of paint. And the hotel fire alarm went off while in the room. Firefighters called. False alarm but still loud and annoying. Signed up for the IHG rewards but will not stay at a Holiday Inn again
Stayed 1 night in Jul 2025

8/10 Good

Woldegebriel Assefa

Liked: Cleanliness, staff & service, property conditions & facilities
I like their breakfast the most. The staff are all great. The bed sheet and towels were all clean. However, the chair inside the room was too old and the hallways smells badly, and around the pool is there is a confined unhealthy air.
Stayed 4 nights in Jul 2025

10/10 Excellent

Oxana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Isabelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice
Stayed 1 night in Jul 2025

8/10 Good

Gregory

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Really enjoyed the place, unfortunately our windows and window sill were disgustingly dirty. I did not say anything. Staff were nice and the breakfast was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the staff were very accommodating. Great location close to many restaurants and activities.
Stayed 3 nights in Jul 2025

6/10 Okay

Tammy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here when I’m Edmonton. So nice that the gentleman at the front desk took the initiative to find a room further away from elevators.
Stayed 2 nights in Jul 2025

8/10 Good

Ms

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are awesome!!!! and my dtay was great. Rooms were clean and beds were soft, breakfast was good too
Stayed 3 nights in Jul 2025

8/10 Good

Quinn

Traveled with family and small children
Liked: Staff & service, amenities
The facility was above average. However the blankets on the beds were for twins in queen beds. The house keeping standards are not where i would have expected them to be with how the rest of the hotel looks.
Stayed 1 night in Jul 2025

8/10 Good

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

4/10 Poor

Kira

Traveled with group, Traveled with partner
Liked: Staff & service, property conditions & facilities
Definitely could use some work
Stayed 1 night in Jul 2025

10/10 Excellent

Hsiang Ching

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with lots of restaurants within walking distance. The staff were very friendly and the service was excellent. We had a pleasant stay and will definitely visit again next time!
Stayed 4 nights in Jul 2025

10/10 Excellent

Chiajung

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The manager Chris was gracious and kind to help us when my husband said he had bad back and need a different bed. It made our trip to have a wonderful experience.
Stayed 3 nights in Jul 2025

6/10 Okay

tera

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Allyson

Stayed 3 nights in Jun 2025

10/10 Excellent

Manfred Otto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well located in quite area close to city centre.
Stayed 8 nights in Jun 2025

4/10 Poor

Saghar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old, smelled really bad this hotel need a major renovations.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 3 nights in Jul 2025

2/10 Terrible

Jeff

Traveled with family
Disliked: Cleanliness, amenities
Very dirty. Breakfast was terrible and not stocked with any hot food
Stayed 1 night in Jul 2025