Holiday Inn Express Edmonton Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Edmonton Downtown by IHG

Interior entrance
Interior
Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, memory foam beds
Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, memory foam beds
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet friendly

Explore the area

Map
10010 104th Street, Edmonton, AB, T5J 0Z1
  • Edmonton City Centre
    ‪6 min walk‬
  • Rogers Place
    ‪9 min walk‬
  • University of Alberta
    ‪3 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪31 min drive‬

Room options

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(42 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Balcony

8.2 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(12 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(46 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Edmonton Downtown by IHG

Hotel in Downtown Edmonton
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a steam room, and a 24-hour business center are onsite.
Holiday Inn Express Edmonton Downtown by IHG offers 140 accommodations with safes and coffee/tea makers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Express Edmonton Downtown by IHG provides a hot tub, a steam room, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekdays. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 6 meeting rooms. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Holiday Inn Express Edmonton Downtown by IHG is a smoke-free property.

A complimentary full breakfast is served between 6:30 AM and 9:30 AM on weekdays.
The Free Press Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Free Press Bistro

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 350.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Edmonton Downtown
Holiday Inn Express Hotel Edmonton Downtown
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Holiday Inn Express Edmonton Downtown Hotel

Holiday Inn Express Edmonton Downtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 511 out of 1012 reviews
Rating 8 - Good. 282 out of 1012 reviews
Rating 6 - Okay. 120 out of 1012 reviews
Rating 4 - Poor. 41 out of 1012 reviews
Rating 2 - Terrible. 58 out of 1012 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Arnav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, will be my go-to in Edmonton

Stay was overall very good. I got room 814 which was very clean and housekeeping was good. It has a small balcony with a view of some buildings, good for fresh air. Sound insulation needs a lot of work. I could hear the person in the room next to mine arguing on the phone about pizza delivery and later I could hear the tv and person's snoring. I really liked the armchair and foot-stool with overhead light and a small laptop tray. I also appreciate the thought that went into the table and workspace. There was a smaller drawout table with wheels under the main table. Breakfast buffet was adequate, though coffee was weak.
Stayed 1 night in Apr 2025

4/10 Poor

Andrea

Liked: Cleanliness, staff & service
Extra fee for parking, hot tub has yellow-ish water
Stayed 2 nights in Mar 2025

8/10 Good

Jessie

Liked: Amenities, property conditions & facilities
Very good!
Stayed 1 night in Apr 2025

10/10 Excellent

Miteshkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot
Stayed 1 night in Apr 2025

6/10 Okay

Lindsey

Traveled with family
Liked: Staff & service, room comfort
Room smelled musty Preferred splenda and creamer to no poweder coffeemste and sweetnlow
Stayed 1 night in Mar 2025

10/10 Excellent

boris

Stayed 1 night in Mar 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Zhenyu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Mar 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ariel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Excellent service. The staff was very friendly
Stayed 1 night in Mar 2025

8/10 Good

Trenton

Stayed 5 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hockey night in Edmonton

The room was clean, warm and roomy. The staff was friendly and helpful with offering directions and advice on the best ways to get around.
Stayed 1 night in Mar 2025

10/10 Excellent

AGHOGHO AGATHA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied
Stayed 1 night in Mar 2025

6/10 Okay

David

Good service Antiquated facilities Services in area of hotel are in quite poor shape Many closed businesses poor unhoused people in street All people in the area were very pleasant
Stayed 2 nights in Mar 2025

10/10 Excellent

Colby

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Parking was a nightmare. Paid for parking at machine in the lot but expired at 6am which is very inconvenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities
Outside was unclean, couches very used could feel the boards when you sat down. Otherwise though inside was clean, and the rooms were dated but decent
Stayed 2 nights in Mar 2025

8/10 Good

Katherin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent! Breakfast was good. Wish water and coffee were offered all day but understandably. Great location! Never waited more than a minute for an Uber and walking distance from Roger’s Place.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kenneth Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was not the best for bigger vehicles.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Candyce

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & accomodating front desk staff
Stayed 1 night in Mar 2025

8/10 Good

Brandon

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, room comfort
So to start off, we went into the pool and there were things floating in the hot tub. I got in and instantly felt itchy so I got out. Then when we went to check out and due to my credit card, not working for whatever reason we had to do a cash deposit so they had to go check our room first and they accuse me and my husband of smoking in the room which we never did and they found a can with butts in it, but it was from us downstairs. My husband was drinking a beer and just put the button there and didn’t even think of it and brought it upstairs so they charged us $150 for that so I will never go back there again !
Stayed 1 night in Mar 2025