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Holiday Inn Express Edmonton Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Edmonton Downtown by IHG

Interior entrance
Free full breakfast on weekdays
Interior
Suite, 1 King Bed | Premium bedding, down comforters, memory foam beds, in-room safe
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet friendly
$92
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
10010 104th Street, Edmonton, AB, T5J 0Z1
  • Place, Edmonton City Centre
    ‪6 min walk‬
  • Place, Rogers Place
    ‪9 min walk‬
  • Place, Edmonton Convention Centre
    ‪11 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(52 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(57 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, memory foam beds, in-room safe

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony | Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(13 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Exterior
Sandman Signature Edmonton Downtown Hotel
  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, 3,454 reviews
Sandman Signature Edmonton Downtown Hotel

About this property

Holiday Inn Express Edmonton Downtown by IHG

Hotel in Downtown Edmonton
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a steam room, and a 24-hour business center are onsite.
Holiday Inn Express Edmonton Downtown by IHG offers 140 accommodations with safes and coffee/tea makers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Express Edmonton Downtown by IHG provides a hot tub, a steam room, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekdays. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 7093 square feet (659 square meters) include conference space. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Holiday Inn Express Edmonton Downtown by IHG is a smoke-free property.

A complimentary full breakfast is served between 6:30 AM and 9:30 AM on weekdays.
The Free Press Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Free Press Bistro

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 7,093 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 350.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Edmonton Downtown
Holiday Inn Express Hotel Edmonton Downtown
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Holiday Inn Express Edmonton Downtown Hotel

Holiday Inn Express Edmonton Downtown by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 507 out of 1020 reviews
Rating 8 - Good. 268 out of 1020 reviews
Rating 6 - Okay. 131 out of 1020 reviews
Rating 4 - Poor. 51 out of 1020 reviews
Rating 2 - Terrible. 63 out of 1020 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. The onsite parking is pretty cramped
Stayed 4 nights in Aug 2025

10/10 Excellent

Kerri, Grande Prairie

Stayed 2 nights in Aug 2025

8/10 Good

Joelle

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Rana

Stayed 3 nights in Aug 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Subong

Stayed 1 night in Aug 2025

10/10 Excellent

Collin

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Reece

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for events in the city, easy walking distance to quick shops and event centres. We were in a corner room near the stairs so lots of noise but other than that great experience.
Stayed 1 night in Aug 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Madelaine

Traveled with partner
Liked: Staff & service
Hotel is adequate for a one night stay. Great location.
Stayed 1 night in Jul 2025

6/10 Okay

Sandra

Traveled with family
Place was very outdated
Stayed 2 nights in Aug 2025

8/10 Good

Casey

Stayed 1 night in Aug 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good although it’s hard to find.
Stayed 1 night in Aug 2025

10/10 Excellent

Saori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Fine, wish we got more for that price.

An expensive stay for what we got. It was fine, but nothing special. Found the beds comfortable, and liked that they had options for soft or firm pillows. The staff was very friendly and helpful. It was quiet. The kids enjoyed the small pool and hot tub. The closet was extremely difficult to open (binding on the track), the tub dripped continuously, the fridge froze our food. The breakfast was pretty standard other than the last day when it was super busy and all the food was empty at the same time. Not sure if this was a staffing issue or something else. I would like to get more for my money at that price ($190/night) and will likely try another option next year.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size. There was a nice balcony we really enjoyed. The staff were very helpful and attentive when we needed them. Two thumbs up!
Stayed 3 nights in Aug 2025

4/10 Poor

Kim

Traveled with partner
Disliked: Property conditions & facilities
Was ok. Bed uncomfortable and noisy
Stayed 1 night in Aug 2025

8/10 Good

SHEENA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was lovely, room was comfortable for price. Total cost for 3 nights was reasonable, however Hotel had placed a deposit for incidentals of $200, plus an additional $720 fee, plus an additional fee of $183 on my credit card, for a total of $1100, held on my card for what was a $575 stay. Was told as the charges are pending, they would be credited in a few days and the actual charges applied. This is unacceptable for anyone when traveling to have excessive funds held on anyone's card. I questioned the staff twice about this and was told not to worry about it. I have no issues with leaving a card on file, even having a deposit applied but more than double the cost of the room is unreasonable and will likely not stay with this Hotel chain again.
Stayed 3 nights in Jul 2025

6/10 Okay

Barbara

Traveled with family
Beds & pillows were lumpy , short & uncomfortable. Blankets didn't stay on bed had to awake several times adjust. Would’ve appreciated hand soap not body wash at the bathroom sink. Breakfast was great! The Hot tub was scalding. Seems like a waste to run it if know one can get into it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Downtown is easily accessible whether by foot or car. Tons of great restaurants around and activities. The rooms are quite spacious and have a lot of amenities that look classy. My only complaint is how rough the towels were.
Stayed 1 night in Jul 2025

6/10 Okay

Laxamee

Stayed 1 night in Jul 2025

10/10 Excellent

WILLIAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast was awesome! The location was great walking distance to everything we needed! The only issue was homeless at night but that is not in control of the hotel. They did not bother us we did not go outside at dark unaccompanied. We overall enjoyed our stay! Will definitely stay there again! :)
Stayed 1 night in Jul 2025

10/10 Excellent

MIYEONG

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a hotel located in a quiet place with convenient public transportation, and the hotel seemed a bit old, but it was clean and the staff was kind. I was able to stay comfortably. Thanks.
Stayed 1 night in Jul 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Very caring and accomplished
Stayed 3 nights in Jul 2025

8/10 Good

Justin

Stayed 1 night in Jul 2025