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Holiday Inn Express Edmonton Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Edmonton Downtown by IHG

Interior entrance
Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, memory foam beds
Free daily full breakfast
Exterior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet friendly

Explore the area

Map
10010 104th Street, Edmonton, AB, T5J 0Z1
  • Edmonton City Centre
    ‪6 min walk‬
  • Rogers Place
    ‪9 min walk‬
  • University of Alberta
    ‪3 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, premium bedding, down comforters, memory foam beds

Standard Room, 1 King Bed, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony | 1 bedroom, premium bedding, down comforters, memory foam beds

Standard Room, 1 King Bed with Sofa bed, Balcony

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down comforters, memory foam beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, memory foam beds

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

1 bedroom, premium bedding, down comforters, memory foam beds

Standard Room, 2 Queen Beds, Balcony

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, down comforters, memory foam beds

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

1 bedroom, premium bedding, down comforters, memory foam beds

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, memory foam beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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Exterior

Sandman Signature Edmonton Downtown Hotel

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, (3296)
$142 nightly
The price was $177
The price is $142 total
includes taxes & fees
Sandman Signature Edmonton Downtown Hotel

About this property

Holiday Inn Express Edmonton Downtown by IHG

Hotel in Downtown Edmonton
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a steam room, and a 24-hour business center are onsite.
Holiday Inn Express Edmonton Downtown by IHG offers 140 accommodations with safes and coffee/tea makers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Express Edmonton Downtown by IHG provides a hot tub, a steam room, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekdays. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 6 meeting rooms. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Holiday Inn Express Edmonton Downtown by IHG is a smoke-free property.

A complimentary full breakfast is served between 6:30 AM and 9:30 AM on weekdays.
The Free Press Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Free Press Bistro

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 350.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Edmonton Downtown
Holiday Inn Express Hotel Edmonton Downtown
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Holiday Inn Express Edmonton Downtown Hotel

Holiday Inn Express Edmonton Downtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 509 out of 1006 reviews
Rating 8 - Good. 281 out of 1006 reviews
Rating 6 - Okay. 118 out of 1006 reviews
Rating 4 - Poor. 42 out of 1006 reviews
Rating 2 - Terrible. 56 out of 1006 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Brandon

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, room comfort
So to start off, we went into the pool and there were things floating in the hot tub. I got in and instantly felt itchy so I got out. Then when we went to check out and due to my credit card, not working for whatever reason we had to do a cash deposit so they had to go check our room first and they accuse me and my husband of smoking in the room which we never did and they found a can with butts in it, but it was from us downstairs. My husband was drinking a beer and just put the button there and didn’t even think of it and brought it upstairs so they charged us $150 for that so I will never go back there again !
Stayed 1 night in Mar 2025

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, amazing staff. Fair value. Breakfast sausage could be cooked longer.
Stayed 2 nights in Mar 2025

4/10 Poor

melinda

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Stayed 1 night in Mar 2025

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our number one place to stay for concerts and hockey games. Always welcoming !!!
Stayed 1 night in Mar 2025

10/10 Excellent

Roger, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the Red Arrow bus terminal.
Stayed 1 night in Mar 2025

2/10 Terrible

Miranda

Stayed 1 night in Mar 2025

8/10 Good

Yvonne

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Little sketchy area but all in all it was good.
Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Roger’s place
Stayed 1 night in Mar 2025

10/10 Excellent

Gilles

Good
Stayed 1 night in Mar 2025

10/10 Excellent

Darda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was quite large with a balcony and view of the city. The fitness center was small but clean and had enough equipment for me to get a decent workout done.
Stayed 2 nights in Mar 2025

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was so friendly, the breakfast was great, and the room was very stocked and clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Blickle Lord

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 1 night in Feb 2025

2/10 Terrible

Natasha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Neighbourhood is terrible. There was a couple trying to reserve a room for an hour while trying to check in. Room had so much air freshener that I’m sure they were trying to hide a body. Breakfast area had juice spilled all over the floor.
Stayed 3 nights in Feb 2025

2/10 Terrible

Phillip C

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere else

We had numerous issues with key card to get in room, freezing room, clogged toilet, and staff that seemed disinterested in assisting other than a lovely woman who was cleaning rooms. At least it included a mediocre breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa, winnipeg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint I would have is the noise from construction but not the hotels fault... Very friendly staff... Rooms are nice. Breakfast was perfect... Pool and hot tub were clean and working proper.. would definitely stay there again.stayed for 6 nights
Stayed 6 nights in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Toty

Liked: Cleanliness, staff & service, property conditions & facilities
We love their buffet breakfast and their comfortable beds. We really recommend this hotel especially if you're traveling on bus it's just convenient. 👌
Stayed 1 night in Feb 2025

10/10 Excellent

HUIMIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has Breakfast, good location and has convenient store, has laundry room, there is microwave and refrigerator in room, two queen beds
Stayed 1 night in Feb 2025

10/10 Excellent

HUIMIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has breakfast, good location, has convenient store
Stayed 4 nights in Feb 2025