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Holiday Inn Express Edmonton Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Edmonton Downtown by IHG

Exterior
Suite, 1 King Bed | Premium bedding, down comforters, memory foam beds, in-room safe
Property amenity
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet friendly
  • Hot Tub
  • Breakfast included

Explore the area

Map
10010 104th Street, Edmonton, AB, T5J 0Z1
  • Rogers Place
    ‪11 min walk‬
  • Edmonton Convention Centre
    ‪14 min walk‬
  • University of Alberta
    ‪4 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony | Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Balcony

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 2 Queen Beds, Balcony

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Accessible Tub)

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Accessible Tub)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Edmonton Downtown by IHG

Hotel in Downtown Edmonton
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a steam room, and a 24-hour business center are onsite.
Holiday Inn Express Edmonton Downtown by IHG offers 140 accommodations with safes and coffee/tea makers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Express Edmonton Downtown by IHG provides a hot tub, a steam room, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekdays. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 7093 square feet (659 square meters) include conference space. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Holiday Inn Express Edmonton Downtown by IHG is a smoke-free property.

A complimentary full breakfast is served between 6:30 AM and 9:30 AM on weekdays.
The Free Press Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Free Press Bistro

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 7,093 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 350.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Edmonton Downtown
Holiday Inn Express Hotel Edmonton Downtown
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Holiday Inn Express Edmonton Downtown Hotel

Holiday Inn Express Edmonton Downtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 506 out of 1007 reviews
Rating 8 - Good. 290 out of 1007 reviews
Rating 6 - Okay. 113 out of 1007 reviews
Rating 4 - Poor. 41 out of 1007 reviews
Rating 2 - Terrible. 57 out of 1007 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Denise Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

R

Stayed 2 nights in Nov 2024

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not really available until after 530 when local businesses close down. Hotel parking is shared public parking.
Stayed 2 nights in Dec 2024

8/10 Good

Nancy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Our car got broken into while parked in parking lot beside hotel. Nav, was very helpful, but their camera's only point in one direction. Be careful parking, don't leave anything in your car. Otherwise, hotel stay met our needs
Stayed 1 night in Dec 2024

6/10 Okay

Trenton

Stayed 2 nights in Dec 2024

6/10 Okay

Danita

Parking wasn’t good fridge didn’t work
Stayed 2 nights in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was located great would definitely stay here again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 20 nights in Nov 2024

8/10 Good

Jordi

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Another great stay!
Clean room, comfortable bed and the usual HI Express amenities. Price point make it a great place to stay when visiting downtown.
Stayed 1 night in Dec 2024

2/10 Terrible

Andreea

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is so grossly kept, it can be comparable to a motel. Some staff was friendly and inviting and breakfast is included which was the positive part of this hotel. The negative is the poor house cleaning services. The first room we were offered had a fitted sheet that didn’t fit at all (it was rolled halfway up the mattress), exposing the disgusting mattress under. The mattress was absolutely horrifying. The second room was better however still had major areas of filth. There was a tissue under the nightstand, we had to request refills of hand soap and body wash as they were empty when we arrived. The curtain (room 704), has what appears to be blood splatter (quite a lot). It was dusty, with spots on the mattress. Just truly horrible.
Stayed 2 nights in Dec 2024

6/10 Okay

Trayzee

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The staff were great. My shower had long black hair in it, the towels and mascara on them and the sheets were dirty on both beds, I ended up going and buying my own for the week I stayed because I was so disgusted I wouldn’t have felt comfortable sleeping on anything they gave me. I am spending another week in Edmonton and will stay elsewhere. I also don’t think a hotel should cost you almost $700 and you still have to pay $80 for parking.
Stayed 5 nights in Nov 2024

8/10 Good

Robyn, Airdrie

Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location in downtown Edmonton.
Stayed 5 nights in Nov 2024

8/10 Good

Alwyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming and friendly! It was a really good area in downtown. Safe to say I enjoyed my stay!
Stayed 2 nights in Nov 2024

8/10 Good

STROH

Stayed 3 nights in Nov 2024

6/10 Okay

AmeliaMorgan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was not impressed with the pool or hot tub.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nigel

Stayed 3 nights in Nov 2024

10/10 Excellent

Ashton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Dennis

Stayed 4 nights in Nov 2024

10/10 Excellent

Bret, Smithers

Stayed 5 nights in Oct 2024

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for our recent trip. Right next to Red Arrow bus office and walkable (not just as easy in snow) Good access to all transport links Comfy bed and breakfast hit the spot
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven w

Liked: Cleanliness
Friendly staff and very clean
Stayed 3 nights in Nov 2024