Over all:
Our stay here was one of the better stays that we've had with any hotel!
Check in was quick and easy with Ellie at the front desk as she was fabulous with us! Made for a calm and easy/stress free check in!
Cleanliness:
I gave a 4 star. The room and property were clean for sure however, the bathroom in our suit was questionable as there was dried fecal matter on the outside of the toilet bowl, on the floor infront of the toilet and some hairs around the toilet.
We brought it up to Ellie at the front desk who handled it perfectly. We were able to send her the photos we took.
Staff and service:
Great staff for sure!! Always greet you with a smile and very friendly!!
Property conditions and facilities:
Two of my kids used the hot tub and said it was great so i have no issues with this one. Only downfall was the pool was closed, however, thats so minor for this quick trip as we were celebrating our twins sweet 16 and would be at west ed anyways.
Area around the property:
It was great!! No complaints! Parking was easy and for it being free, with our big family, it was perfect!
Lots of stuff close by as well! We will for sure be staying at this hotel the next time we plan a weekend in Edmonton!!