Holiday Inn Express & Suites Edmonton SW - Windermere by IHG
Hotel in Southwest Edmonton
Along with a full-service spa, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a 24-hour front desk, and a garden are onsite.
Holiday Inn Express & Suites Edmonton SW - Windermere by IHG offers 106 accommodations. 49-inch LCD televisions come with cable channels.
Bathrooms include shower/tub combinations. This Edmonton hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a hot tub. The spa is open daily.
In addition to a full-service spa, Holiday Inn Express & Suites Edmonton SW - Windermere by IHG features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a garden, a front-desk safe, and an elevator. Complimentary self parking is available on site.
Holiday Inn Express & Suites Edmonton SW - Windermere by IHG is a smoke-free property.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Things to do
24-hour gym
Full-service spa
Indoor pool
Family friendly
Indoor pool
Conveniences
24-hour front desk
Safe at front desk
Guest services
Housekeeping (daily)
Business services
24-hour business center
Outdoors
Garden
Pool loungers
Full-service spa
Hot tub
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
1 building
5 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
49-inch LCD TV with cable channels
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Laptop workspace
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
Full-service spa
Indoor pool
Hot tub
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: CAD 30 per accommodation, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
Pool access available from 7:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday INN EXP Stes SW Windermere
Holiday Inn Express Suites Edmonton SW Windermere
Holiday Inn Express Suites Edmonton SW Windermere by IHG
Holiday Inn Express Suites Edmonton SW Windermere an IHG Hotel
Holiday Inn Express & Suites Edmonton SW - Windermere by IHG Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Garbage mountain in the garage it was really smelly. In the lobby by the elevators and garage entrance to the elevators was dirty. Not a good appearance for your guests when they get there.
I really like the hotel but if that could be addressed it would help
John
Stayed 3 nights in Jul 2025
4/10 Poor
Shabina
Traveled with family and small children
Jul 20, 2025
The person in the morning at check out was on the phone for 15 mins with no acknowledgement at all. The fire alarm woke us up at 2.30 am which turned put to be false so we all were tired in the morning. The lamp and the outlet was not working.
Shabina
Stayed 1 night in Jul 2025
10/10 Excellent
Roberta
Traveled with partner
Jul 20, 2025
Liked: Amenities
The note in the bathroom for if we forgot something.
Clean and tidy, very nice pool and hot tub. The breakfast was good and had many options. The staff is also super nice and friendly.
Fathimath
Stayed 2 nights in Jul 2025
2/10 Terrible
Sara
Business traveler
Jul 17, 2025
Disliked: Cleanliness, staff & service
Staff rude
The front end staff was very rude. When I asked for toothpaste, they were very rude and hung up on me. Everytime we called the front desk, they put us on hold right away. They didn’t call us back out of courtesy either. They didn’t clean our room we had to go ask. It was a horrible experience. We will never go back and we will tell others not to go either.
What really made the difference for me was the excellent service I received from the front desk staff. They went above and beyond with helping me amend the dates of my stay.
The bed was super comfy and the king room was spacious with a nice lounger.
The parking lot is tiny and the stalls are very narrow. If you have an SUV hope to get an end spot.
The room was ginormous. It really was huge. I booked a “suite” with a connecting bedroom but all I got was a huge studio room with two queen beds and two sofa bed, so it was quite comfortable for my family of 5 for a night. We didn’t have interaction with the staff other than the receptionist but they kept everything tidy and the breakfast menu was consistently replenished, and food was nice. Pool was a little too saturated with chlorine. I don’t have overly sensitive eyes but my eyes were burning while sitting on the side while the kids swim. Amenities were well kept and clean. I recommend this hotel, but I will try to confirm the rooms specifics before checking in next time.