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Matrix Hotel

4.0 star property

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Photo gallery for Matrix Hotel

Interior
Lounge
Platinum Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe
Reception
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly

Explore the area

Map
10640 100 Avenue NW, Edmonton, AB, T5J 3N8
  • Rogers Place
    ‪16 min walk‬
  • Edmonton Convention Centre
    ‪17 min walk‬
  • University of Alberta
    ‪3 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Double Beds

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

46-inch LED TV with cable channels, TV

Junior Suite, 1 King Bed

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Platinum Suite, 1 Bedroom

Platinum Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Platinum Suite, 1 Bedroom

  • 603 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

View from room

Premium Room, 2 Double Beds

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Matrix Hotel

4-star hotel in Downtown Edmonton
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and conference space are onsite.
Matrix Hotel offers 184 accommodations with minibars and safes. Pillowtop beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 46-inch LED televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 8167 square feet (759 square meters) include conference space. This eco-certified hotel also offers a fitness center, a terrace, and a fireplace in the lobby. Onsite parking is available (surcharge).

Matrix Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
LOFT106 - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 30 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; CAD 19.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • LOFT106

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • 8,167 square feet of conference space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 19.99 per person
  • Self parking fee: CAD 30.00 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Matrix
Matrix Edmonton
Matrix Hotel
Matrix Hotel Edmonton
Matrix Hotel Edmonton, Alberta
Alberta
Matrix Hotel Hotel
Matrix Hotel Edmonton
Matrix Hotel Hotel Edmonton

Matrix Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 941 out of 1699 reviews
Rating 8 - Good. 452 out of 1699 reviews
Rating 6 - Okay. 192 out of 1699 reviews
Rating 4 - Poor. 67 out of 1699 reviews
Rating 2 - Terrible. 47 out of 1699 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zain

Stayed 3 nights in Dec 2024

10/10 Excellent

Randal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy
Stayed 1 night in Dec 2024

6/10 Okay

Sunny Sandeepbhai

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
First of all no Amenities, like Laundry, indoor games or good dinning options. Second we even have to ask them to give us microwave to heat the food.
Stayed 3 nights in Dec 2024

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 2 nights in Dec 2024

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here, best place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Sherry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and friendly staff. Large, clean rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Nethaneel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and cozy, with a warm vibe and beautiful style
Stayed 1 night in Dec 2024

8/10 Good

Linda

Stayed 3 nights in Nov 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

8/10 Good

Eddy

Stayed 2 nights in Nov 2024

4/10 Poor

Ron

Stayed 1 night in Nov 2024

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Raniya

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I will never stay here ever again. Washroom was leaking water both nights. After the first night came back there was morning stocked up like shampoo and body wash.
Stayed 2 nights in Dec 2024

6/10 Okay

Alexandria

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately our "city view" was not at all that, we could see the roof & some other parts of the building, nothing attractive to look at whatsoever. The Hair Dryer didn't work, it died after 30s. The coffee maker didn't work. The ice maker didn't work. We were not given a fully stocked room - no hand soap!?. And the food was expensive & grossly overrated, it was cold & not enjoyable unfortunately. Overall the staff was lovely, but the room /hotel lacked service levels we had previous stays & expected this stay to be even better given that we travelled without pets for once (we always assumed we got crummy rooms due to being in a "pet room"...) overall our stay was disappointing given we paid for a "city view" room in a hotel that seems to pride itself on being better than economy yet lacked basic items/amenities (that it should have had).
Stayed 2 nights in Nov 2024

10/10 Excellent

Tyson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Very clean . Staff was courteous. I would reccomend to stay here!
Stayed 4 nights in Dec 2024

10/10 Excellent

Todd

Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, and surrounded by amenities. Bathroom was a little tight, and sliding door didn’t feel like it provided “privacy”.
Stayed 4 nights in Dec 2024

8/10 Good

Chris

Stayed 1 night in Nov 2024

10/10 Excellent

Bryan

Stayed 1 night in Nov 2024

6/10 Okay

kamalpreet

Stayed 1 night in Nov 2024

10/10 Excellent

Jo-Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Rogers Place and lots of dining within walking distance.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dave

Stayed 1 night in Nov 2024

6/10 Okay

Kara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024