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Sandman Hotel Edmonton West

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sandman Hotel Edmonton West

Pool
Lobby lounge
2 restaurants, breakfast, lunch, dinner served; American cuisine
Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View | Desk, laptop workspace, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Pet friendly
  • Housekeeping

Explore the area

Map
17635 Stony Plain Rd Nw, Edmonton, AB, T5S1E3
  • West Edmonton Mall
    3 min drive
  • Denny's
    1 min walk
  • Health Sciences-Jubilee Station
    13 min drive
  • Edmonton, AB (YXD-Edmonton City Centre)
    18 min drive

Room options

View all photos for Standard Room, 1 King Bed, Kitchenette

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Kitchenette

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

  • 410 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Tower

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Balcony, Tower

  • 213.5 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Kitchenette, Tower

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchenette, Tower

  • 213.5 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

  • 270 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View

Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View | Desk, laptop workspace, iron/ironing board, free WiFi

Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View

  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D)

Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Sandman Hotel Edmonton West

Hotel in West Edmonton
2 restaurants, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center. Housekeeping is available on request.
Sandman Hotel Edmonton West offers 261 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Sandman Hotel Edmonton West has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Dennys - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
CHOP Steakhouse Bar - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 6 to 16 for adults and CAD 4 to 14 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • CHOP Steakhouse Bar
  • Dennys

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 150 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 6 to 16 for adults, and CAD 4 to 14 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Edmonton West
Sandman Hotel Edmonton West
Sandman Hotel Edmonton West Alberta
Sandman Inn Edmonton
Sandman Edmonton West Edmonton
Sandman Hotel Edmonton West Hotel
Sandman Hotel Edmonton West Edmonton
Sandman Hotel Edmonton West Hotel Edmonton

Sandman Hotel Edmonton West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 736 out of 1546 reviews" "
Rating 8 - Good. 418 out of 1546 reviews" "
Rating 6 - Okay. 201 out of 1546 reviews" "
Rating 4 - Poor. 102 out of 1546 reviews" "
Rating 2 - Terrible. 89 out of 1546 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Nice tower addition. Front desk staff was extremely friendly and nice...
Stayed 1 night in Sep 2024

10/10 Excellent

Franchesca

Stayed 1 night in Sep 2024

4/10 Poor

kenneth

Disliked: Room comfort
Never again
I booked this hotel by mistake thinking I was booking at the Hilton ( my mistake ) . Only noticed when I check email for address . Oh well it's a sandman can't be that bad . Checked in was quick ..Entering room found a dirty tee shirt on floor . Room smelled of old smoke covered with air freshener . Everything seemed clean . When I turned down bed found dirty sheets . Being tired a late I just ripped the sheets off and slept on top , bed was uncomfortable felt old and soft . Wife was none to impressed ... never again at this location
Stayed 1 night in Sep 2024

6/10 Okay

Dione

Traveled with partner
Liked: Staff & service
I just dont like that I am hearing the people in the other room fighting or arguing at 4am. #3hrsdeprivedsleep
Stayed 1 night in Sep 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the tower
Stayed 2 nights in Sep 2024

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
The shower in the tower poorly designed felt bad the water made a mess on the floor unnecessarily extra cleaning for room staff
Stayed 2 nights in Sep 2024

6/10 Okay

Troy

Stayed 1 night in Sep 2024

10/10 Excellent

Vinci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia

Stayed 1 night in Sep 2024

2/10 Terrible

Adam

Stayed 3 nights in Aug 2024

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Property conditions & facilities
Security very good. Not entirely honest when booking. Wanted a pool (definate request). Not told it was closed. Not good pr.
Stayed 4 nights in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities
The coating in the bathtub was peeling off so that wasn't pleasant. We had to get maintenance to remove the closet door as it got stuck and blocked off the bathroom. Other than that, hotel was very clean, staff were exceptionally accomodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Clean, had a balcony and a couple of chairs to sit outside
Stayed 1 night in Sep 2024

4/10 Poor

Gerald

Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Stayed 1 night in Aug 2024

4/10 Poor

Kathy backs

Traveled with family
Disliked: Staff & service, property conditions & facilities
Came into our room which was so full of cigarette smoke got a new room, horrible bed. Not friendly or warm staff, room forever to get signed in. Hot tub out of use. Not impressed. Was not worth the money
Stayed 1 night in Sep 2024

2/10 Terrible

Kennedy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room didn’t have a window. It felt like we were in a box.
Stayed 1 night in Aug 2024

8/10 Good

Marina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen D

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here, the hotel is great, and we love to eat at Denny’s in the morning.
Stayed 1 night in Sep 2024

6/10 Okay

Kimberley

Disliked: Property conditions & facilities
The staff was very accommodating, moving us to a room that didn’t wreak of cigarette smoke. They also upgraded our room to a suite to compensate us.
Stayed 3 nights in Aug 2024

8/10 Good

Carol M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found my suite to be quite nice had a kitchen, ciffee maker, balcony and the bed was very comfortable. I wasnt fussy on the shower. Although it was a great concept (rainfall), it made cleaning off the soap on the lower part of your body difficult. It could have benefitted from a hand held as well. We were told at checkin that the pool was open every day till 10. We checked in Sunday night and when we went to swim on Monday after walking the West Edmonton mall we found out it was closed for maintenance. The pool did not open again until Thursday (the day we were leaving) which makes me think they only open the pool on weekends. Other than that we enjoyed our stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

chara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024