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TRU BY Hilton Edmonton Windermere

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for TRU BY Hilton Edmonton Windermere

Dining
Lobby
Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Currents of Windermere
    ‪15 min walk‬
  • South Edmonton Common
    ‪8 min drive‬
  • Southgate Center
    ‪11 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Handicap)

  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Handicap)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Edmonton SW - Windermere, an IHG Hotel

Pool
Breakfast included
Spa
Parking included
4.6 out of 5, Wonderful, (793)
The price is $98
per night
$106 total
includes taxes & fees
Feb 8 - Feb 9
Holiday Inn Express & Suites Edmonton SW - Windermere, an IHG Hotel

About this property

TRU BY Hilton Edmonton Windermere

Hotel in Southwest Edmonton
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and a 24-hour front desk.
TRU BY Hilton Edmonton Windermere offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
TRU BY Hilton Edmonton Windermere features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site. This business-friendly hotel also offers an arcade/game room, a front-desk safe, and an elevator. Onsite uncovered self parking is complimentary.

TRU BY Hilton Edmonton Windermere is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per pet, per stay (maximum CAD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 25.00 per stay

Property payment types

Important information

Optional extras

  • Pet fee: CAD 75.00 per pet, per stay (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 556 out of 1092 reviews" "
Rating 8 - Good. 310 out of 1092 reviews" "
Rating 6 - Okay. 101 out of 1092 reviews" "
Rating 4 - Poor. 72 out of 1092 reviews" "
Rating 2 - Terrible. 53 out of 1092 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wooooooooooooooooooo
Stayed 2 nights in Oct 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot in South Edmonton. Close to pretty much any shopping or dining you need.
Stayed 1 night in Oct 2024

8/10 Good

Maxine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ramandeep

Traveled with group
Liked: Property conditions & facilities
Thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
These hotels are very funky and just do things a little differently which I appreciate appreciate after staying lots of Sammy boring hotels. Great job guys!
Stayed 1 night in Oct 2024

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing during our stay and gave us our requested top-floor room. The room was quiet, only hearing others when they walked/talked in front of your room momentarily, and it was very clean. The bed was extremely comfortable, within the top 3 hotel stays we've come across with TRU by Hilton being by far the cheapest cost per night. They have a filtered water bottle fountain on the main floor next to the gym which was an unexpected feature that we didn't know we appreciated until our stay. The room/lobby doesn't have a hotel vibe because of the bright colors and fun decor. Thank you for the great stay :) NEGATIVES: Free Internet = email, text, reading. "Premium" $6.75 per day Internet = video call, streaming, downloading, and enhanced VPN experience. Please just include the $6.75 internet in the general cost for everyone as having to enroll is inconvenient for business and the other hotels we frequent give it as a standard feature. Windows don't open for fresh air but the heating, fan, and AC work well to regulate temperature and stale air. There is a pool but no hot tub or steam room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Dawn and Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Wished the breakfast went until 10am
Stayed 1 night in Oct 2024

8/10 Good

Manan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Mandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly with terrible pillows
Rooms were good. Pillows were flat or lumpy, but the bed was comfortable. The parking lot wasn’t great. First 2 rows were fine, but the back parking was angle and very tight, especially since we were driving a larger SUV. I would suggest ensuring you are there early enough to get better parking for the night.
Stayed 1 night in Oct 2024

10/10 Excellent

Kate

Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Noella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean rooms. Wish they have food in room service and more comfortable bed.
Stayed 1 night in Oct 2024

8/10 Good

T

Liked: Staff & service, property conditions & facilities
the check in was great! very nice to see a hotel with some color around, great friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Cherrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

John

Traveled with group
Disliked: Staff & service, property conditions & facilities
We were stuck in elevator for 15 min. No staff came to check on us. Once out communicated to main desk. No coffee in room, check in was not smooth.
Stayed 1 night in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
The price was right for a short stay. Breakfast has a decent variety, wish coffee tasted better. Location is very good for the medical appointments and shopping.
Stayed 2 nights in Oct 2024

4/10 Poor

SATPREET

Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Close to my medical appointments. Also in easy to access, ample parking and close to other amenities (shopping, coffee, etc)
Stayed 1 night in Oct 2024

10/10 Excellent

Lester

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Robin

Breakfast was good. Possibly have it open until 10 on the weekends.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pranav, Saskatoon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 1 night in Sep 2024

10/10 Excellent

shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is beautiful and the walk ing accessible shower was very nice. I highly recommend this hotel?
Stayed 7 nights in Sep 2024

2/10 Terrible

jessica

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Our shower room was disgusting when we checked in .. hair all over shower … our key stopped working which was a huge inconvenience when you have kids … the breakfast was disappointing and soggy.. we had to order our own breakfast… the pool was also gross as there was stuff floating around in it.. also the rooms are not sound proof.. could hear the people above us wand it was loud … save your money and stay somewhere else !!!! We won’t be back.
Stayed 1 night in Oct 2024

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great! Nice shower, large TV
Stayed 1 night in Oct 2024