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TRU BY Hilton Edmonton Windermere

2.5 star property

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Photo gallery for TRU BY Hilton Edmonton Windermere

Dining
Lobby
Exterior
Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Currents of Windermere
    ‪15 min walk‬
  • South Edmonton Common
    ‪8 min drive‬
  • West Edmonton Mall
    ‪14 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Handicap)

  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Handicap)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Edmonton SW - Windermere by IHG

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.5 out of 5, Wonderful, (911)
The price is $101
per night
$110 total
includes taxes & fees
May 13 - May 14
Holiday Inn Express & Suites Edmonton SW - Windermere by IHG

About this property

TRU BY Hilton Edmonton Windermere

Hotel in Southwest Edmonton
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and a 24-hour front desk.
TRU BY Hilton Edmonton Windermere offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
TRU BY Hilton Edmonton Windermere features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site. This business-friendly hotel also offers an arcade/game room, a front-desk safe, and an elevator. Onsite uncovered self parking is complimentary.

TRU BY Hilton Edmonton Windermere is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 25.00 per stay

Property payment types

Important information

Optional extras

  • Pet fee: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 548 out of 1075 reviews
Rating 8 - Good. 301 out of 1075 reviews
Rating 6 - Okay. 114 out of 1075 reviews
Rating 4 - Poor. 62 out of 1075 reviews
Rating 2 - Terrible. 50 out of 1075 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

AMANDA

Disliked: Room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Gyuseong

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service
The staff were lovely, but the beds were not comfortable at all.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice, very fun lobby, my wife had a few date nights playing pool in the lobby, very clean rooms and overall a very nice hotel, close to grocery stores and restaurants, very convenient location and very easy to leave and return, not hard to find, definat3ly would recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Paula

Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Business traveler
Awesome and quiet
Stayed 1 night in Jan 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Stayed 2 nights in Jan 2025

10/10 Excellent

Dane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple modern decor, all the basics were covered, nothing was over the top. Practical storage options. Clean room, good breakfast. Pool left a lot to be desired so I didn't use it. Would stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Johann

Stayed 1 night in Jan 2025

10/10 Excellent

Jaewon

Stayed 1 night in Jan 2025

8/10 Good

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good staff service!
Stayed 4 nights in Dec 2024

10/10 Excellent

Ukkyu

Stayed 1 night in Jan 2025

10/10 Excellent

Adaku Jane, Abuja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to all I had to do in Edmonton
Stayed 3 nights in Jan 2025

8/10 Good

Taya

Stayed 2 nights in Jan 2025

10/10 Excellent

Misti

Stayed 1 night in Dec 2024

10/10 Excellent

Kayvan

Stayed 3 nights in Dec 2024

10/10 Excellent

Mary

Stayed 1 night in Dec 2024

8/10 Good

Ron

Traveled with family
The property is good. Service is wonderful. Cleanliness is good. The only thing is perhaps placing microwave in units is a great opportunity. The pool needs warmer water and towels replenishment. Breakfast could improve (bagel seems old, egg either omelet or scrambled a bit dry. Hot chocolate is a big plus.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gurdeep Singh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

8/10 Good

susan

Stayed 1 night in Dec 2024