West Edmonton Mall Inn

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for West Edmonton Mall Inn

Water park
Ice skating
Front of property
Bowling
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Laundry
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • West Edmonton Mall
    ‪2 min walk‬
  • Galaxyland
    ‪3 min walk‬
  • Fantasyland
    ‪10 min walk‬
  • Edmonton, AB (YXD-Edmonton City Centre)
    ‪20 min drive‬

Room options

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

West Edmonton Mall Inn

Hotel in West Edmonton
This smoke-free hotel features a water park (surcharge), dry cleaning, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a lobby fireplace, and a front-desk safe are onsite.
West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

West Edmonton Mall Inn features a water park (surcharge). Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This family-friendly hotel also offers a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Complimentary self parking is available on site.

West Edmonton Mall Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1220 reviews" "
Rating 8 - Good. 404 out of 1220 reviews" "
Rating 6 - Okay. 197 out of 1220 reviews" "
Rating 4 - Poor. 109 out of 1220 reviews" "
Rating 2 - Terrible. 81 out of 1220 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Dustin

Traveled with family
There was hardly any parking which was very frustrating
Stayed 1 night in Oct 2024

2/10 Terrible

Clinton

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I regret not doing more research before booking. This hotel is old and poorly maintained. The walls are incredibly thin, and you can clearly hear the conversations of the questionable clientele the hotel seems to attract. On the first morning, there was no breakfast because the staff didn’t show up. The front desk employee, who was the only person working at 7:30 AM, couldn’t get in touch with management to address the issue. A large group of guests was left waiting for breakfast, and no one properly communicated what was going on. Additionally, the WiFi isn’t actually provided by the hotel—they tell you to connect to the mall’s WiFi, which results in a very weak signal.
Stayed 2 nights in Oct 2024

6/10 Okay

Trish

Liked: Staff & service
Like the location, close to WEM
Stayed 1 night in Oct 2024

10/10 Excellent

Dylan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay if your only interest is going to the mall!
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Moe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in Oct 2024

4/10 Poor

Benji

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A bit past its prime. Over priced for its only thing going for it is proximity to the tired old mall. The hotel matches the energy of the big mall, over priced and dated. Bathroom had long hair all over the tub, carpets are dirty. If the price was about 1/2 it would be more suiting.
Stayed 1 night in Oct 2024

4/10 Poor

Erin Or Lee

Stayed 1 night in Oct 2024

6/10 Okay

Renee, Calgary

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It seems like a high price for no pool, hot tub, fridge or microwave. It was quiet and a 3 minute walk to the mall.
Stayed 1 night in Oct 2024

2/10 Terrible

Sana

Disliked: Cleanliness, property conditions & facilities
Dated and not clean
Stayed 3 nights in Oct 2024

8/10 Good

Clare

Traveled with family
Liked: Staff & service, amenities
Very conveniently located. The property is being renovated which is a good thing. The carpets are old and the in room air conditioner is noisy. Continental breakfast was adequate. Beds were nice and comfortable and the bathroom was adequate.
Stayed 4 nights in Oct 2024

2/10 Terrible

Nicki

Disliked: Cleanliness, staff & service, property conditions & facilities
I walked into the room turned around and left, it was so gross. The bed had stains and hair all over both of them, there was no extra locks on the door which made it feel unsafe. Just bad vibes as soon as we walked in there.
Stayed 2 nights in Oct 2024

6/10 Okay

Rob

Stayed 2 nights in Oct 2024

10/10 Excellent

Tracey

Traveled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the mall was nice. A little bit of construction in the front entrance of the hotel wasn't so nice, visual wise.
Stayed 2 nights in Oct 2024

4/10 Poor

Pryston

Traveled with partner
Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

4/10 Poor

Glenda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old, dirty hotel with barely anything other than the rooms. Overpriced. Save your money. Stay somewhere else or pay a few more dollars and stay in the mall. Room smelled like dirty laundry.
Stayed 1 night in Oct 2024

6/10 Okay

Tim

Traveled with family
Liked: Cleanliness, room comfort
Decent
Good
Stayed 3 nights in Oct 2024

6/10 Okay

Brenda

Stayed 1 night in Oct 2024

6/10 Okay

Russell

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Rizvanur Rahman

Stayed 1 night in Sep 2024

10/10 Excellent

Marlon

Stayed 1 night in Oct 2024

6/10 Okay

NGOC TRAN

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Easy access to public transportation.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

8/10 Good

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location breakfast included
Stayed 1 night in Oct 2024