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West Edmonton Mall Inn

2.0 star property

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Photo gallery for West Edmonton Mall Inn

Water park
1 bedroom, in-room safe, desk, blackout drapes
Property amenity
Lobby
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • West Edmonton Mall
    ‪3 min walk‬
  • Fantasyland
    ‪9 min walk‬
  • World Waterpark
    ‪12 min walk‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | 1 bedroom, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(99 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Fantasyland Hotel

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (1569)
$221 nightly
The price is $221 total
includes taxes & fees
Fantasyland Hotel

About this property

West Edmonton Mall Inn

Hotel in West Edmonton
This smoke-free hotel features a water park (surcharge), dry cleaning, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a lobby fireplace, and a front-desk safe are onsite.
West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

West Edmonton Mall Inn features a water park (surcharge). Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This family-friendly hotel also offers a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Complimentary self parking is available on site.

West Edmonton Mall Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 498 out of 1373 reviews
Rating 8 - Good. 417 out of 1373 reviews
Rating 6 - Okay. 231 out of 1373 reviews
Rating 4 - Poor. 130 out of 1373 reviews
Rating 2 - Terrible. 96 out of 1373 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Rae

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Noisy
Stayed 2 nights in Apr 2025

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, property conditions & facilities
no microwave in the room
Stayed 1 night in Apr 2025

2/10 Terrible

Jillian

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT stay here. Absolutely AWFUL stay. We travel often and always pick “budget friendly” options and usually love them. THIS was horrendous. Stained bedding, beds - rock hard like sleeping on concrete, the “free breakfast” was BARE BARE bones. Awful customer service. Door keys need to be re keyed every time you leave. Staff are rude and co descending. Walls are paper thin. You hear everything and I mean everything. Kids, conversations, all of it. Zero privacy. Broken bathroom sink, fans sounded like an airplane engine. Do yourself a solid favour and please don’t stay here. It is awful. -1 out of 5 stars. AWFUL. The ONLY plus side is the location, 1 crosswalk across the main highway and your at the mall (maybe 20 steps). Next door is “baymont” brand new and looks beautiful, I would spend the little bit more and stay there or at fantasy land. DO NOT STAY HERE.

8/10 Good

Liane Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Angela

Stayed 2 nights in Apr 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities
good service
Stayed 1 night in Apr 2025

4/10 Poor

Dayna Waleska Vega

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was horrible! I had to drag my extra cot bed upstairs by myself, as the front desk lady was too lazy to bring it up for me! also I requested the extra bed months ago when I booked the hotel, should of have been in the room for me already! I had to ask 4 times before I was given the bed for me to drag upstairs! She doesn’t know how to greet customers ! For breakfast they had no syrup for the pancakes, a lot of unhappy kids! The entrance and elevator were really dirty! The room had a weird smell to it! The bathroom needs more wiping down of walls and doors, gross, the bed sheets/blankets had a lot of hair stuck to them! I felt gross laying in them! The hotel/rooms definitely look better online!
Stayed 3 nights in Apr 2025

6/10 Okay

JASON, cambridge bay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room neighbours were rude and scared my children
Stayed 4 nights in Mar 2025

6/10 Okay

James

Stayed 1 night in Mar 2025

2/10 Terrible

Crysten

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lindsay

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!! Love staying here!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. I enjoyed my stay.
Stayed 2 nights in Apr 2025

8/10 Good

Shawn

Stayed 1 night in Mar 2025

4/10 Poor

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The hotel was great!! Very convenient location and the rooms were clean and comfortable.
Stayed 3 nights in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Mar 2025

8/10 Good

Doug

Liked: Staff & service
Could use more parking. Good otherwise. Excellent for the price.
Stayed 1 night in Apr 2025

2/10 Terrible

Tyler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is run down and maintained poorly. Rooms are dirty. Called ahead for joining rooms (as we had 2) - didn’t happen. Also, called ahead and asked for a crib, once we got there we were told the property didn’t have any cribs. No one willing to help out. Would not recommend for anyone with a family to stay here.
Stayed 3 nights in Apr 2025

8/10 Good

Mickey

Stayed 1 night in Apr 2025

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Apr 2025

4/10 Poor

Mohamed

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Very noisy Not clean
Stayed 3 nights in Mar 2025

8/10 Good

Carla

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

breakfast included

daily breakfast was not great.. ran out of stuff, didnt have syrop for pancakes, juice was not great, quality of food not great
Stayed 3 nights in Mar 2025

4/10 Poor

Tyler

Disliked: Staff & service, property conditions & facilities
If you’re looking for a nice rest do not stay on the 3rd floor. It’s where the breakfast area is located and from 6 am onward it’s nothing but slamming doors and kids running up and down the halls. When I mentioned to the staff I was forced awake at 6 am their response was “request another floor next time”. There will not be a next time.
Stayed 1 night in Mar 2025