West Edmonton Mall Inn

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for West Edmonton Mall Inn

Water park
In-room safe, desk, blackout drapes, iron/ironing board
Bowling
Ice skating
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • West Edmonton Mall
    2 min walk
  • Galaxyland
    3 min walk
  • Fantasyland
    10 min walk
  • Edmonton, AB (YXD-Edmonton City Centre)
    20 min drive

Room options

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

West Edmonton Mall Inn

Hotel in West Edmonton
This smoke-free hotel features a water park (surcharge), dry cleaning, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a lobby fireplace, and a front-desk safe are onsite.
West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

West Edmonton Mall Inn features a water park (surcharge). Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This family-friendly hotel also offers a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Complimentary self parking is available on site.

West Edmonton Mall Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1198 reviews" "
Rating 8 - Good. 403 out of 1198 reviews" "
Rating 6 - Okay. 190 out of 1198 reviews" "
Rating 4 - Poor. 103 out of 1198 reviews" "
Rating 2 - Terrible. 79 out of 1198 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Quality stay. Next to west ed. Mall says it all
Stayed 1 night in Sep 2024

4/10 Poor

Paul

Traveled with family
Liked: Staff & service
The rooms looked OK. The location to the mall was good but the lack of internet made the stay a NO GO unfortunately
Stayed 3 nights in Sep 2024

4/10 Poor

Dallas

Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn was right across from the WEM. It was easy to find!
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Amenities
Not super sound proof. Our ac/heat unit in the room wouldnt shut off throughout the night and was very loud, we could not sleep. The tap in the bathroom barely would run the water, very slow streamed. It was fairly clean but the shower did have hair and mold in the corners. The bed also was not made very "hotel like" and was wrinkled looking like someone had layed in it before we got there. Free breakfast was very limited; pancakes, boiled eggs and cereal. Some guests with noisy dogs, which I suppose is to be expected in a pet friendly place. The one gentleman that was working the front desk the night we checked in was friendly. The girl when checking out was not overly friendly and didn't seem to care about the not great stay. Wifi was also super horrible, would kick me off constantly on my phone and have to reaccess it. They shouldnt state they have free wifi when they are just using the malls wifi across the street.
Stayed 1 night in Sep 2024

8/10 Good

Greig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of homeless people outside. Nice hotel and so close to the mall.
Stayed 1 night in Sep 2024

6/10 Okay

anna mary

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Someone was breaking into a vech when we pulled up.
Stayed 2 nights in Sep 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

angel

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

shirley

Traveled with family
Liked: Cleanliness, staff & service
Close to shopping and entertainment
Stayed 1 night in Sep 2024

10/10 Excellent

Charla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Clean Property!
Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great way to enjoy West Ed mall
Stayed 1 night in Sep 2024

10/10 Excellent

Carley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Jolene

Traveled with family
Disliked: Amenities
I feel like I was mislead by the pictures used to book this hotel. I thought I booked the hotel inside West Edmonton Mall. Only to realized I booked a hotel across the street. The property is very outdated and needs to be renovated. The towels were tiny and horrible. The continental Breakfast is lacking. Needs more security at main lobby. The staff was very friendly.
Stayed 4 nights in Sep 2024

8/10 Good

Chelsie, Hinton

Liked: Amenities
It was nice being across the street with decent prices
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Briony

Stayed 2 nights in Aug 2024

8/10 Good

Carol

Stayed 3 nights in Oct 2023

6/10 Okay

Anita

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

jung hee

Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service
It was close to the mall
Stayed 2 nights in Sep 2024

10/10 Excellent

Duy

Stayed 1 night in Aug 2024

8/10 Good

Romina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, property conditions & facilities
very close to the mall. super convenient
Stayed 1 night in Sep 2024