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West Edmonton Mall Inn

2.0 star property

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Photo gallery for West Edmonton Mall Inn

Water park
Free daily continental breakfast
Interior entrance
Property amenity
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is $109
includes taxes & fees
May 18 - May 19

Explore the area

View in a map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • Place, West Edmonton Mall
    ‪5 min walk‬
  • Place, Galaxyland
    ‪5 min walk‬
  • Place, Fantasyland
    ‪9 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(174 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a desk, a chair, a nightstand, and a lamp.

Room, 1 Queen Bed, Accessible

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About this property

West Edmonton Mall Inn

Hotel in West Edmonton
This smoke-free hotel features a water park (surcharge), dry cleaning, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a lobby fireplace, and a front-desk safe are onsite.
West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

West Edmonton Mall Inn features a water park (surcharge). Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This family-friendly hotel also offers a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Complimentary self parking is available on site.

West Edmonton Mall Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 554 out of 1580 reviews
Rating 8 - Good. 469 out of 1580 reviews
Rating 6 - Okay. 302 out of 1580 reviews
Rating 4 - Poor. 142 out of 1580 reviews
Rating 2 - Terrible. 113 out of 1580 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christena

Traveled with group
Liked: Cleanliness, property conditions & facilities
Everything was excellent except that the snack machine outside the elevator on the second floor did not seem to work.
Stayed 1 night in Feb 2026

6/10 Okay

Ken

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The beds were lumpy and pillows flat as a pancake could hardly sleep. Maid could hardly speak or understand english
Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

2/10 Terrible

Andrew

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Room and Staff were fine. We stayed for 5 nights. The first 3 nights people above us were stomping around and making a ton of noise. Front desk was called and they would be quit for 10 minutes. I was woken up at 5 am to something heavy being dropped on the floor. Not sure if they were having toddler races or a basketball game. Hard to enjoy a vacation when you can’t rest.
Stayed 5 nights in Feb 2026

10/10 Excellent

Kat

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Not bad at all..
Stayed 2 nights in Feb 2026

2/10 Terrible

Teresa

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was great not what is seen on pictures
Stayed 1 night in Feb 2026

6/10 Okay

Miranda

Stayed 1 night in Feb 2026

8/10 Good

Zack

Liked: Cleanliness, staff & service, amenities
Room was clean. Great staff
Stayed 2 nights in Jan 2026

8/10 Good

Cory

Stayed 1 night in Feb 2026

10/10 Excellent

Laurie

Stayed 1 night in Feb 2026

8/10 Good

Noel, Springbrook

Liked: Cleanliness
Clean and comfortable. Friendly staff at the desk.
Stayed 2 nights in Feb 2026

8/10 Good

Stewart

Liked: Cleanliness, amenities, property conditions & facilities
Our room was located across from the breakfast area!
Stayed 1 night in Feb 2026

2/10 Terrible

kimberly

Stayed 1 night in Feb 2026

8/10 Good

Valerie

Stayed 2 nights in Feb 2026

4/10 Poor

Mike, Brantford

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Unfriendly staff
Stayed 2 nights in Jan 2026

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good enough. Clean.
Stayed 1 night in Feb 2026

8/10 Good

Arleen

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms, quiet hotel
Stayed 1 night in Feb 2026

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location
Stayed 2 nights in Jan 2026

8/10 Good

Wendell

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very Clean/Friendly service/ Breakfast could be better. Great location for the West Ed mall overall great experience
Stayed 4 nights in Jan 2026

2/10 Terrible

Ian

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room was gross not clean dirty floors and whe you walk into the hotel your grewted with a discgusting smell
Stayed 1 night in Feb 2026

4/10 Poor

Morgan

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The room was very run-down, hair dryer didn’t work properly, continental breakfast was super basic. We could hear noise from the floor above us and the rooms beside us. The only upside to this hotel is the proximity to WEM
Stayed 2 nights in Jan 2026

6/10 Okay

Stephen

Check in was a slow process
Stayed 1 night in Jan 2026

6/10 Okay

Hanna Mae

Business traveler
Liked: Amenities, property conditions & facilities
-
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Jan 2026

10/10 Excellent

Arlene, Oshawa

Stayed 4 nights in Jan 2026