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Best Western Plus Grand-Sault Hotel & Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Grand-Sault Hotel & Suites

Indoor pool
Exterior
Lobby
Down comforters, in-room safe, individually decorated
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
187 Ouellette Street, Grand Falls, NB, E3Z 3E8
  • Grand Falls Golf Club
    2 min drive
  • Grand Falls Library
    4 min drive
  • Grand Falls Town Hall
    4 min drive
  • Presque Isle, ME (PQI-Northern Maine Regional)
    52 min drive

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Down comforters, in-room safe, individually decorated

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Down comforters, in-room safe, individually decorated

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Down comforters, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | Down comforters, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Down comforters, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Jetted Tub

Standard Room, 1 Double Bed, Accessible, Jetted Tub | Down comforters, in-room safe, individually decorated

Standard Room, 1 Double Bed, Accessible, Jetted Tub

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Down comforters, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Down comforters, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette | Down comforters, in-room safe, individually decorated

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Grand-Sault Hotel & Suites

3-star Grand Falls hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.
Best Western Plus Grand-Sault Hotel & Suites offers 61 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus Grand-Sault Hotel & Suites provides a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 7535 square feet (700 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Plus Grand-Sault Hotel & Suites is a smoke-free property.

A complimentary manager's reception is offered on select days.
Best Western Plus Grand-Sault Hotel & Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:00 AM to 11:00 AM for a fee: CAD 10 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 7,535 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 10 per person
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grand-Sault
Best Western Plus Grand-Sault
Best Western Plus Grand-Sault Grand Falls
Best Western Plus Grand-Sault Hotel
Best Western Plus Grand-Sault Hotel Grand Falls
Best Western Plus Grand Sault Hotel Suites
Best Plus Sault & Suites Falls
Best Western Plus Grand-Sault Hotel & Suites Hotel
Best Western Plus Grand-Sault Hotel & Suites Grand Falls
Best Western Plus Grand-Sault Hotel & Suites Hotel Grand Falls

Best Western Plus Grand-Sault Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 514 out of 838 reviews" "
Rating 8 - Good. 252 out of 838 reviews" "
Rating 6 - Okay. 53 out of 838 reviews" "
Rating 4 - Poor. 13 out of 838 reviews" "
Rating 2 - Terrible. 6 out of 838 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MI JA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Amanda

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

xiao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , quiet , comfortable! Just beside highway, close to town
Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Traveled with family
Liked: Staff & service
For the price we really expected much nicer rooms. In the pictures it did not look this outdated. And the pool was so cold you could t even dip a toe in it!
Stayed 1 night in Aug 2024

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were frankly not expecting much but it was clean and fresh and amazing! The food in restaurant was excellent! The staff was super friendly too
Stayed 1 night in Aug 2024

6/10 Okay

Michael A

Stayed 1 night in Aug 2024

10/10 Excellent

Kaushik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Location & easy to find, clean room & good staff
Stayed 1 night in Jul 2024

8/10 Good

carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable.
Perfectly fine. Nothing special but clean and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Rick

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water available for tea. Though coffee makers in room nothing in lobby.
Stayed 1 night in Jul 2024

6/10 Okay

Noel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine, in-house restaurant was a let down. Ordered 2 chicken wraps that took 45 minutes to arrive and they both were missing the chipotle sauce. No free breakfast. Edmundston charged us $2 more for the night (going the other direction to Nova Scotia) but had free breakfast. Would return to Edmundston, rather than Grand Falls, in the future.
Stayed 1 night in Jul 2024

8/10 Good

Melinda, Rockland

Traveled with family
Liked: Cleanliness, staff & service
Hotel is conveniently located close to the highway.
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for Grand Falls
Front ladies were very friendly, polite helpful! Didn’t realize that we had robes in the room and called down to request a robe and immediately they sent up a robe. Great service!
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Stayed 1 night in Jul 2024

8/10 Good

marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Business traveler, Traveled with partner, Traveled with pets
Liked: Amenities
Property was fine but just a little out of the way
Stayed 1 night in Jun 2024

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Renovation removed the breakfast area where breakfast was provided with the stay and replaced it with a deli type counter service This is a deal breaker for us We will seek staying elsewhere next time through
Stayed 1 night in Jun 2024

10/10 Excellent

Urvashi

Stayed 3 nights in Jun 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Curtis, Marne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, new property. Mattress was comfortable for sleeping, but had an odd frame or edge around the outside, so sitting on the edge of the bed was uncomfortable. Otherwise, a very nice choice.
Stayed 1 night in Jun 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Seems like a new property. Easy access from highway
Stayed 1 night in Jun 2024

10/10 Excellent

Jeff, Dartmouth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They have an ever green EV charger.
Stayed 1 night in Jun 2024

6/10 Okay

Erin

Traveled with group, Traveled with partner
Disliked: Staff & service
DO NOT EAT AT THE RESTAURANT! The food was barely edible and took over an hour for nachos, a wrap, wings and a flat bread (4ppl) and we were the only ones there. No housekeeping. Bed was comfy.
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast. Restaurant closed. Doggy bag but same price!
Stayed 1 night in Jun 2024

6/10 Okay

Anoop

Liked: Cleanliness
Disliked: Property conditions & facilities
There was no fitness room even though one was advertised. The breakfast was a brown bag with one muffin, a juice box and one apple. Disappointing and mis-advertising price of the room to say breakfast is included.
Stayed 1 night in Jun 2024