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Best Western Plus Grand-Sault Hotel & Suites

3.0 star property

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Photo gallery for Best Western Plus Grand-Sault Hotel & Suites

Exterior
Lobby
Indoor pool
Suite, 2 Queen Beds, Non Smoking, Kitchenette | Down comforters, in-room safe, individually decorated
Daily buffet breakfast (CAD 10 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Gym
  • Bar
  • 24/7 front desk
$138
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
187 Ouellette Street, Grand Falls, NB, E3Z 3E8
  • Place, Grand Falls Golf Club
    ‪2 min drive‬
  • Place, Grand Falls Town Hall
    ‪3 min drive‬
  • Place, Grand Falls Museum
    ‪5 min drive‬
  • Airport, Presque Isle, ME (PQI-Northern Maine Regional)
    ‪61 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Down comforters, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | Down comforters, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Fireplace

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Jetted Tub

Standard Room, 1 Double Bed, Accessible, Jetted Tub | Down comforters, in-room safe, individually decorated

Standard Room, 1 Double Bed, Accessible, Jetted Tub

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Down comforters, in-room safe, individually decorated

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Down comforters, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Down comforters, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Down comforters, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette | Down comforters, in-room safe, individually decorated

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Down comforters, in-room safe, individually decorated

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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About this property

Best Western Plus Grand-Sault Hotel & Suites

3-star Grand Falls hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Best Western Plus Grand-Sault Hotel & Suites offers 61 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus Grand-Sault Hotel & Suites provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 7535 square feet (700 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Plus Grand-Sault Hotel & Suites is a smoke-free property.

A complimentary manager's reception is offered on select days.
Best Western Plus Grand-Sault Hotel & Suites has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:00 AM to 11:00 AM for a fee: CAD 10 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 7,535 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 10 per person
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grand-Sault
Best Western Plus Grand-Sault
Best Western Plus Grand-Sault Grand Falls
Best Western Plus Grand-Sault Hotel
Best Western Plus Grand-Sault Hotel Grand Falls
Best Western Plus Grand Sault Hotel Suites
Best Plus Sault & Suites Falls
Best Western Plus Grand-Sault Hotel & Suites Hotel
Best Western Plus Grand-Sault Hotel & Suites Grand Falls
Best Western Plus Grand-Sault Hotel & Suites Hotel Grand Falls

Best Western Plus Grand-Sault Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 561 out of 925 reviews
Rating 8 - Good. 271 out of 925 reviews
Rating 6 - Okay. 65 out of 925 reviews
Rating 4 - Poor. 19 out of 925 reviews
Rating 2 - Terrible. 9 out of 925 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place !!
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service
Everything was fine Restaurant was not able to accommodate us, but did offer referrals and coupons for other places
Stayed 1 night in Jul 2025

10/10 Excellent

John

Great hotel. The restaurant was very good.
Stayed 1 night in Jul 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sylvain

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Smells and too many dogs
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Stayed 1 night in Jun 2025

10/10 Excellent

Joshua, Sainte-Catherine

Stayed 1 night in Jul 2025

4/10 Poor

JEANGUY

Traveled with family
Disliked: Staff & service

MONEY MAKER

LES CONDITIONS POUR LE PETIT DÉJEUNER SONT INTENABLES. PAYER EN SUPLÉMENT ET UN PETIT DÉJEUNER BUFFET SUBSTITUÉ PAR UNE APPROCHE MONEY MAKER. MAINTENANT EN DEHORS DE MA LISTE
Stayed 1 night in Jun 2025

10/10 Excellent

Claudiu

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, friendly and amazing staff. The facility is overall great.
Stayed 1 night in Jul 2025

4/10 Poor

Hassan

Stayed 1 night in Jun 2025

10/10 Excellent

katie

Liked: Cleanliness, amenities, property conditions & facilities
The stay was great. Amazing beds. We did have one issue though. Someone siphoned about $100 worth of Diesel out of our truck.
Stayed 1 night in Jul 2025

2/10 Terrible

Joe

Stayed 1 night in Jul 2025

6/10 Okay

Jessica

Stayed 1 night in Jul 2025

6/10 Okay

Cinthya

Stayed 1 night in Jul 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved waterfront, included breakfast with anything from menu.
Stayed 1 night in Jun 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Janean, Frederick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful clean hotel with comfortable rooms and great water pressure on the shower. Welcoming fireplace upon entering, safe quiet and just the perfect place to be when on a USA-Canada roadtrip. Most especially, the staff. Wow! They are friendly and kind most importantly helpful. Best experience this far on our roadtrip. Very highly recommended!!
Stayed 1 night in Jun 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in and out. Cleanliness and comfort. Friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is easy to get to and offers a quiet nights stay. Friendly staff and nice rooms.
Stayed 1 night in Jun 2025

8/10 Good

Trudi

Traveled with group
Liked: Cleanliness, staff & service
I was disappointed in the hot tub not working, pool access wasn't really accessible as the other guests spent hours there with their very loud children. The air conditioner in our room wasn't working so the room was uncomfortable for sleeping. The staff were amazing
Stayed 2 nights in Jun 2025

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice welcome, by the front lady. there is a bar and food menu and it is very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brenda, New Maryland

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Margaret

Stayed 1 night in May 2025

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very handy to the highway. Quick check in. Room clean and quiet.
Stayed 1 night in May 2025