4/10 Poor
Pamela, Harrisburg
Sep 7, 2025
Liked: Property conditions & facilities
Hello fellow travelers
We were at the Holiday Inn Eindhoven for four nights. The carpet in our room was terribly stained and looked very dirty. I have a photo I hope I can attach it at the end.
Housekeeping forgot us every day. The first day we went in there was no soap. The containers of soap and shampoo at the basin and in the shower we're all bone dry empty. The dirty towels etc we're not picked up on the second day. and we had no clean towels. The next day there was a half roll of bathroom tissue left. But there was no backup roll. And we were a three-person room. We never used the tags to have housekeeping wait.
It was always a good time for housekeeping to enter because we were gone all day each day.
I know these are only minor annoyances. However, each occurrence caused a short journey from our Executive Suite room 914 down to the guest services.
Housekeeping supervisor listened to our concerns on the day we checked out. We expected, at the very least, normal courtesies from the Holiday Inn.
It is mind-boggling that at a time when germs are rampant and diseases are spread so easily that they would forget or ignore the soap and then the towels.
On a positive note I will say the beds and pillows were very comfortable. We did sleep well. It did have a small refrigerator. There was no chest of drawers.
When I told several friends who live in Eindhoven that I was staying at the Holiday inn they gave it two thumbs up. Maybe it's new manage
Safe Travels !
Pamela
Stayed 4 nights in Aug 2025
