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We were disappointed with our recent stay and would not recommend returning. During our short stay, we were locked out of our room 4–5 times due to problems with the door lock. The manager was very difficult to deal with when we requested compensation or a room upgrade. The hallways between the rooms are open-air and not air-conditioned, making them extremely hot and humid when walking through the resort. Also, the elevator was super hot and not air-conditioned. The resort is also about an hour from the airport, making transportation inconvenient. As an adults-only five-star VIP resort, we expected evening entertainment, but there was none. The food options were very limited, and we expected a much wider variety of higher-quality dining options. If you enjoy swimming in the ocean, this is also not the ideal choice, as the beach area is frequently closed due to high tides. Overall, the experience did not justify the price or all the hype. There are other resorts in Cabo that offer better service, food, and amenities for the same or even lower cost. Unfortunately, we would not return.

We really enjoyed our stay. The market was a great place to gather and the food and drinks was delicious.

I enjoyed my stay

Resort itself and room were very clean, staff was all very helpful. Pools and cuisine were amazing. Only complaint was ice maker did not work and we were on the 4th floor and the only way to get ice was on the 1st floor.

You get a beautiful view from almost all locations. The staff were super friendly and accommodating. I didn't eat at all of the restaurants but the pizza at Il Forno was good. As were the drinks! I would have liked to see a few Mexican options on the menu, but, I could have ventured around the property to a different restaurant if it was really an issue. It was low season, but they seemed fully staffed and everything was open. The only comment I have is that I waited over an hour for help with my luggage on check out, despite making several calls. I had given myself plenty of time for the airport, but that could have been an issue for someone on a tighter schedule.