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Castilla Termal Burgo de Osma

4.0 star property

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Photo gallery for Castilla Termal Burgo de Osma

Interior
Couples treatment rooms, hot springs, Turkish bath, body treatments
Porch
Hot springs
Children's activities

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Spa
  • Gym
  • Pool

Explore the area

Map
Universidad 5, El Burgo de Osma, Soria, 42300
  • Plaza Mayor
    ‪2 min walk‬
  • El Burgo de Osma Cathedral
    ‪6 min walk‬
  • Canon del Rio Lobos Natural Park
    ‪12 min drive‬

Room options

View all photos for Standard Double or Twin Room

City view

Standard Double or Twin Room

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

City view

Superior Double Room

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Santa Catalina

City view

Suite Santa Catalina

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Room

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  • Restaurant
  • Air conditioning
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4.3 out of 5, Excellent, (137)
The price is $72
per night
$79 total
includes taxes & fees
Mar 3 - Mar 4
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About this property

Castilla Termal Burgo de Osma

4-star El Burgo de Osma hotel with private yards
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a 24-hour health club, and a bar/lounge.
Castilla Termal Burgo de Osma offers 70 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

This El Burgo de Osma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 24 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
In addition to a full-service spa, Castilla Termal Burgo de Osma features an indoor pool and an outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. This family-friendly hotel also offers a 24-hour health club, a sauna, and a library. Guests can use the outdoor pool at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Castilla Termal Burgo de Osma is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Argaela - This fine-dining restaurant serves lunch and dinner. A children's menu is available. Reservations are required.
Gastrobar La Universidad - Onsite gastropub. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 21 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Argaela
  • Gastrobar La Universidad

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 24 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from January 26 2025 to January 30 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 38.5 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 13 for children
  • Self parking fee: EUR 10 per night
  • Rollaway bed fee: EUR 38.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 13 years old are allowed in the spa's thermal pool from 9-11:30 AM and 4-6 PM, and children must be accompanied by an adult. The fee is EUR 12 per child, per day, unless spa access is included in the rate plan booked.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Termal Burgo de Osma
Termal Burgo de Osma
Castilla Termal Burgo Osma Hotel El Burgo de Osma
Castilla Termal Burgo Osma Hotel
Castilla Termal Burgo Osma El Burgo de Osma
Castilla Termal Burgo Osma
Castilla Termal Burgo Osma Bu
Castilla Termal Burgo de Osma Hotel
Castilla Termal Burgo de Osma El Burgo de Osma
Castilla Termal Burgo de Osma Hotel El Burgo de Osma

Castilla Termal Burgo de Osma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 152 out of 211 reviews
Rating 8 - Good. 42 out of 211 reviews
Rating 6 - Okay. 12 out of 211 reviews
Rating 4 - Poor. 2 out of 211 reviews
Rating 2 - Terrible. 3 out of 211 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zekun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Beautiful historical building from the 16th Century and it was once the university of Catalina. Room is big. Breakfast was great, too. The highlight is the spa and the building itself. Will definitely come back if I come back to El Burgo de Osma.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose, Lake Oswego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, excellent breakfast buffet. Great Thermal Spa!
Stayed 1 night in Apr 2024

10/10 Excellent

Piotr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

David, Tel Aviv

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is really amazing. The area is good for resting and walking. The amenities are not the quality and the type expected, but it’s not really so important.
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay despite Covid times, it was nice to have the spa pool all for myself.
Stayed 1 night in Jul 2020

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
eekend covid trip
Nice stay, safety measures taken!!
Stayed 2 nights in Jul 2020

2/10 Terrible

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is the worst place we stayed in Spain. Probably the worst place we’ve stayed in years. It claims to be a good hotel because it is a renovated monastery with a spa (architecture is beautiful) but it’s lack of customer service and basic hotel amenities make this hotel a 3-star at its best. 1. Horrible customer service experience. Staff act like they are doing you a favor when speaking to you and give you attitude when you ask questions. 2. Staff had no information (or knowledge) about the hotel itself or the area (beyond the small town). The only comment they kept repeating was that our room fee didn’t include the spa, which we already knew. How about what it includes? We received attitude when we asked about wineries around the Duero area. Staff was rude and told us there were no wineries close by. We knew we were not in the most centric wine area like Peñafiel, but we are within an hour of world-known wines here! We came here (out of the way) thinking the hotel was better than other options around the whole Duero area (what a mistake). 3. Bad for children. Our kid was invisible at this place. Kids area is never open. Outdoor pool was not mentioned to us. There was no water for her in room (2 small bottles for the whole stay), etc. 4. No basic amenities such as conditioner, body lotion, water, coffee maker/kettle, in the room. As mentioned above, the room included two small water bottles for the whole stay and the empty bottles were left in the room. 5. In-room dinni
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una sorpresa para mi mujer, para nuestra décima aniversario. Fue un acierto total una hotel muy tranquilo con un Spa muy bonito. Todo el personal muy amable. Vamos a volver seguramente.
Stayed 1 night in Jun 2019

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing building and spa facilities are state of the art - near the cathedral and great breakfast- highly recommendable
Stayed 2 nights in Jun 2019

10/10 Excellent

Madaxeman, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just great. Really well presented and maintained hotel, stylish and beautiful rooms with a sumptuous breakfast buffet as well. The thermal spa is also a must-do (a bit weird for us Brits..but that's more about us than any reflection on the massive jaccuzzi that it is..) but the hotel would be great even without it.
Stayed 1 night in Oct 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful place. On arrival we were told the pool was closed being the end of season. A couple of hours later we were at the bar and a gentleman asked us if we liked the hotel, we said we did but were disappointed the pool was closed as the days were still warm (end of September) he happened to be the manager and immediately said he would reopen the pool for the rest of our stay which was 4 days. We thought that was a nice gesture on his part. Area in and around town have beautiful scenery and architecture.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

4/10 Poor

Brianne, New York NY

Disliked: Staff & service, property conditions & facilities
Facilities closed and no notice
i specifically booked this hotel to take advantage of the facilities yet upon arrival and asking about them i was then told they were closed for the week. there was no notice on their website, on expedia, or communicated to me in anyway after making my reservation. it's a basic hotel off a busy road and i would have rather stayed anywhere else had i known the one draw was unavailable. the room smelled faintly of smoke but was large. i had a view of an alley.
Stayed 1 night in Nov 2017

8/10 Good

Peter, Daventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with a great atmosphere!
We were very impressed with this hotel - a fantastic building providing some great spaces and the staff couldn't have been more helpful.

10/10 Excellent

mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world modern charm
Very impressed with the quality and beauty of the place. Superb mixture of old and new worlds. Wonderful center courtyard with plenty of seating areas. Food was good. Excellent breakfast with great variety of fruits as well as a big selection of food items specialties of the area. Big room with views of the cathedral. Underground parking with convenient entrance to the hotel. Will highly recommend it!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

John, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very smart hotel in attractive town
My wife and I stayed here for one night on our way to Salamanca . The hotel occupied an old University building with an most impressive internal space . Buffer breakfast was excellent and staff were very good

6/10 Okay

Christopher, Madrid

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good, not great
Got junior suite, though it was large it was somewhat uncomfortable as bed is upstairs while living area/ washroom is on main floor. Washroom is open to living room, allowing odours, humidity, etc to enter. WiFi in room was unreliable all weekend. Breakfast buffet was great. Asked for room service one night, arrived cold. Thermal pool was quite enjoyable as was massage. Town is small, has a few options for eating, castle in ruins nearby about the only attraction.

6/10 Okay

Verified traveler

Disliked: Room comfort
Disappointing
Chose this hotel for the lovely spa facilities - even rang ahead and booked a massage - but on arrival found out that you have to be in a group, staff told us minimum 4 max 8 people , info in our room said minimum 6 ! You also have to pay a minimum of 30 euros per person.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and History
Very comfortable rooms in a lovely old building. There is a very nice traditional restaurant (Virrey) next door. A shame that the swimming pool was not yet open end May.

8/10 Good

sanja, beograd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel biulding is nice
Swiming pool is small,and cost extra 30 euros per person per day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay
This is a superb hotel situated minutes from the charming centre of town. The restaurant and bar areas are extremely attractive and service was excellent. Wi-fi in the room was very good. Shutters on the bedroom windows kept out all of the light and any noise from outside.I would recommend this hotel very highly.

10/10 Excellent

Rich and Ros, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel
very nice hotel, comfortable and well situated. the only thing we were not told beforehand was that the thermal baths were extra, so that turned out expensive because we had little time to enjoy them. Otherwise, very satisfied and the hotel itself was reasonably priced.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel in lovely part of Spain
A very nice hotel with all modern facilities but situated around a beautifully restored (now covered) cloister (where breakfast/cafeteria area, bar and lounges are tastefully located). Fantastic choice in breakfast buffet and nice outdoor pool (much nicer than the 'thermal cloister' under the actual cloister which is really just a glorified jacuzzi). The town is very pleasant and the surrounding area delightful.