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Best Inn & Suites

2.0 star property

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Photo gallery for Best Inn & Suites

Reception
Exterior
1 bedroom, free WiFi
Bathroom
1 bedroom, free WiFi

Reviews

5.6 out of 10

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
$89
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
1274 Oakdale Ave, El Cajon, CA, 92021
  • The Magnolia
    ‪3 min drive‬
  • Shadow Mountain Community Church
    ‪4 min drive‬
  • Sycuan Casino
    ‪15 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪24 min drive‬

Room options

View all photos for Basic Room, 1 King Bed

1 bedroom, free WiFi

Basic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

1 bedroom, free WiFi

Basic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 2 Double Beds

1 bedroom, free WiFi

Basic Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Studio Suite

1 bedroom, free WiFi

Family Studio Suite

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Basic Room, 2 Double Beds

1 bedroom, free WiFi

Basic Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About this property

Best Inn & Suites

El Cajon hotel with free self parking
Along with a seasonal outdoor pool, this hotel has a 24-hour front desk and free self parking. WiFi in public areas is free.
Best Inn & Suites offers 32 accommodations. This El Cajon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
Best Inn & Suites features a seasonal outdoor pool. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators
The seasonal pool will be open from April to September

Property is also known as

Best Inn & Suites Hotel
Best Inn & Suites El Cajon
Best Inn & Suites Hotel El Cajon

Best Inn & Suites Reviews

Reviews

5.6
Rating 10 - Excellent. 31 out of 91 reviews
Rating 8 - Good. 4 out of 91 reviews
Rating 6 - Okay. 5 out of 91 reviews
Rating 4 - Poor. 11 out of 91 reviews
Rating 2 - Terrible. 40 out of 91 reviews

5.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Liked: Staff & service
As expected nothing to complain about.
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Stayed 1 night in May 2025

10/10 Excellent

Brian

Stayed 1 night in May 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

2/10 Terrible

Jerry

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst places I've ever stayed was scared to use the shower no towels no soap the bathroom door wouldn't shut all the way front door was rotten back door was rotten balcony look like he was going to fall apart the beds were so uncomfortable woke up with a neck ache very small parking lot
Stayed 1 night in May 2025

2/10 Terrible

Ana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for an out of the way, quiet stay with everything you’ll need within walking distance, this is the place for you! Super friendly staff that genuinely cares about your comfort!
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Frankie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was disgusting with bugs on the beds and walls, and there is dirt on the walls and holes in the walls. The staff offered another room, but it was similar. Requested a refund through Expedia due to the misrepresentation of the hotel online.
Stayed 5 nights in May 2025

10/10 Excellent

Juan

Stayed 1 night in Apr 2025

2/10 Terrible

Keenen

Disliked: Cleanliness, staff & service, property conditions & facilities
Very scary and very smelly rooms. My room smelled like so much smoke was in the vents. I didn’t even stay the full night. I left because it was hurting my nose. Not safe at all, people yelling and screaming for the cops. Bad stay. Don’t stay here
Stayed 1 night in Apr 2025

10/10 Excellent

A Teresa

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Apr 2025

2/10 Terrible

Carlos

Stayed 1 night in Apr 2025

4/10 Poor

Ronald

Disliked: Cleanliness, property conditions & facilities
I only like the price, which was a discount
Stayed 1 night in Apr 2025

10/10 Excellent

Qais Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Stayed 1 night in Apr 2025

4/10 Poor

Joseph

Business traveler
Disliked: Amenities
You hope that when an inexpensive room is booked you can say it was cheap but it was clean. This was neither. Dirty floor dirty bedstands dirty shower curtain not a surface was in good repair so many scratches snd broken pieces throughout the room. Fixtures were chipped. A used condom behind the side table.hair on floor and hot water took forever to get hot, Please put a table lamp in room and hangars. Re-flooring needed as well as paint. Locks on windows.
Stayed 1 night in Apr 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BUD BUGS IN ROOM

After taking a shower and sitting on the bed I see a bed bug crawling on me I immediately left the room I couldnt sleep there or sit back down and I still feel traumatized from it
Stayed 1 night in Mar 2025

10/10 Excellent

tamera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jeannie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets on the bed had not been changed. There was hair and dirt on the sheets
Stayed 1 night in Mar 2025

2/10 Terrible

Leeann, Spring Valley

Traveled with family
Disliked: Cleanliness
The bed had dirt. The shower curtains were extremely dirty and there was a roach in the bathroom. It was so disgusting.
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place Rocks

Great place to stay. Originally was going to stay one night but ended up staying 4 more nights!
Stayed 1 night in Nov 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Feb 2025

2/10 Terrible

Sergei

Disliked: Cleanliness, property conditions & facilities
Dirty.
Stayed 1 night in Feb 2025