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Quality Inn & Suites El Cajon San Diego East

2.5 star property

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Photo gallery for Quality Inn & Suites El Cajon San Diego East

Suite, 2 Queen Beds with Sofa Bed, Kitchenette, Non-Smoking | Private kitchen | Fridge, microwave, coffee/tea maker
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Lobby

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Breakfast included
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
650 N Mollison Ave Building A, El Cajon, CA, 92021
  • Boomers El Cajon
    ‪19 min walk‬
  • Superior Court East County Division
    ‪2 min drive‬
  • The Magnolia
    ‪2 min drive‬
  • San Diego, CA (SEE-Gillespie Field)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 249 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible with Roll-In Shower, Kitchenette, Non-Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible with Roll-In Shower, Kitchenette, Non-Smoking

  • 249 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible with Roll-In Shower, Non-Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible with Roll-In Shower, Non-Smoking

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds with Sofa Bed, Kitchenette, Non-Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds with Sofa Bed, Kitchenette, Non-Smoking

  • 275 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Days Inn by Wyndham San Diego-East/El Cajon

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
3.9 out of 5, Good, (1005)
The price is $102
per night
includes taxes & fees
Mar 3 - Mar 4
Days Inn by Wyndham San Diego-East/El Cajon

About this property

Quality Inn & Suites El Cajon San Diego East

El Cajon hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour business center, and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Quality Inn & Suites El Cajon San Diego East offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This El Cajon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an outdoor pool, multilingual staff, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn & Suites El Cajon San Diego East is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn El Cajon San Diego East
Quality El Cajon San Diego East
Quality Inn San Diego East
Quality El Cajon San Diego East
Quality San Diego East
Hotel Quality Inn & Suites El Cajon San Diego East El Cajon
El Cajon Quality Inn & Suites El Cajon San Diego East Hotel
Hotel Quality Inn & Suites El Cajon San Diego East
Quality Inn Suites El Cajon San Diego East
Quality Inn El Cajon San Diego East
Quality Inn & Suites El Cajon San Diego East El Cajon
Quality & Suites Cajon Diego
Quality Inn & Suites El Cajon San Diego East Hotel
Quality Inn & Suites El Cajon San Diego East El Cajon
Quality Inn & Suites El Cajon San Diego East Hotel El Cajon

Quality Inn & Suites El Cajon San Diego East Reviews

Reviews

4.8
Rating 10 - Excellent. 72 out of 573 reviews
Rating 8 - Good. 62 out of 573 reviews
Rating 6 - Okay. 83 out of 573 reviews
Rating 4 - Poor. 108 out of 573 reviews
Rating 2 - Terrible. 248 out of 573 reviews

4.8/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Theresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was shocked at how poor the room and surrounding area were. The cheap vinyl flooring was cracked, split and torn. The blow dryer didn't work. The curtains were cheap and too sheer to give privacy and most likely from the 1970's. The furniture was old and in bad shape. There was a glass sliding door (with the curtains that didn't give privacy) that looked out on a dirty back yard area with trash, a prison style fence, and close to the noisy highway. The pet area was full of dog poop because people didn't clean up after their dogs. The hot tub was dirty and empty. It also seemed to be in a seedy part of town. I was glad to leave in the morning! There's a Starbucks across the street, which is where I got my breakfast. Oh...I also found a used Kleenix in the sheets. It had obviously been washed and stuck to the sheet after drying. *Despite the old run down condition of everything it seems the housekeeping did a really good job cleaning the room. Desk clerks were nice. The owners need to put some money into cleaning up and remodeling the rooms.
Stayed 1 night in Nov 2024

2/10 Terrible

Mohammed, Scottsdale

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Yosemeri

Stayed 4 nights in Oct 2024

2/10 Terrible

CARLOS

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy due to people fighting / yelling in the room next door. Noisy because it is very close to a highway Bathtub looks very dirty Super bad smelly
Stayed 1 night in Oct 2024

2/10 Terrible

Blanca

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms we booked were including a sofa bed , we did not get the rooms we paid for, both rooms smelled like smoke and cigarettes and both had a roach infestation. We had complained about the rooms and advised us that we would get a refund, we have not received it and keep getting the runaround. Would not recommend staying here at all.
Stayed 1 night in Oct 2024

2/10 Terrible

Jorge

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to move to 3 times to get a room that was somewhat decent. lights didn't work, roaches, dead bolt did not work, door had gaps you could see outside and staff said they would take care of it but in the evening the staff said they had no record of needing to move rooms and that their staff didn't inform them. They made it my fault they don't communicate among them selves. Id like my money back
Stayed 2 nights in Oct 2024

2/10 Terrible

Mohammed

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Chanpreet

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
REFUND NEEDED by October 11th
I need my money back. We did not check in at Quality El Cajon due to safety concerns and hygiene levels. Pictures are way more beautiful and actual place is very bad. I had to spend two times more dollars for alternate accommodation management again this Pay back my money by October 11th 2024 OR I will file a complaint in consumer court claiming for pain and suffering caused to our family with children.
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard Amin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Faviola

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a Hotel is an apartment complex-blood on walls
This is not a hotel!!!It is an apartment complex where ppl live. The place is disgusting there was blood on the walls. Trash can outside of the rooms full. I checked in got my room key with my family and walked right out when I saw the room. The bathtub had roaches and was dirty/moldy tub. The room was also not what I had paid for I had “reserved” a room with a bed sofa and the room I was given had only 2 queen beds. It’s the worst and most disgusting place I have ever seen. Shame on Hotels.com for having this on their website.
Stayed 1 night in Sep 2024

2/10 Terrible

Janaliss V.

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was so disappointed and disgusted with this reservation. When we arrived it was infested with cockroaches, stains on the beds, the ac wasn’t working, walls were dirty like they haven’t cleaned them in years. I went to tell the front staff if they could give us another room, because I had 4 children oldest being 8 youngest being 4 months old and wasn’t comfortable having them sleep in there. Mind you we drove almost 8 hours.. they told me they didn’t have anymore rooms and if we wanted to cancel it would be $200 on top of the $100 damage deposit I had put down. To top it off they when we returned from an outing The next day, our room had not been cleaned! I was so disappointed. Never again
Stayed 2 nights in Sep 2024

4/10 Poor

Arianne

Traveled with family
Disliked: Cleanliness, property conditions & facilities
They only cleaned once on our stay, and not well either. Most of the outlets in our place didnt work. The door to the bathroom door didnt close. The shower will either give you really hot or really cold water. The people at the front desk were helpful and nice, and the breakfast was almost always stocked.
Stayed 4 nights in Sep 2024

2/10 Terrible

Brett

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David Murray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2024

2/10 Terrible

SANDEEP, MANCHESTER

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Samir

Very old furniture and dirty!
Stayed 2 nights in Sep 2024

6/10 Okay

Nicole

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The room was not clean at all.
Stayed 3 nights in Sep 2024

10/10 Excellent

suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were all very helpful n kind. very busy but answered sll my Questions. Customer service was outstanding nthe room was beautiful n clean!
Stayed 3 nights in Sep 2024

10/10 Excellent

Rosalba

Stayed 8 nights in Aug 2024

10/10 Excellent

Angela

Stayed 2 nights in Aug 2024

6/10 Okay

Elease

Traveled with family
Disliked: Property conditions & facilities
Rented a room this past weekend for my son’s football game. So we got the double bed with the pullout bed couch. The place was clean, but the toilet was messed up, it wouldn’t flush, & the tv didn’t work. I went & complained to the front desk and the lady at the front desk said she would call maintenance. We waited an hour, and she came to the room door & explained that the maintenance man had left but she was nice enough to try to at least fix the tv. She wasn’t successful. This place is a disaster.
Stayed 1 night in Sep 2024

6/10 Okay

Alma Lidia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked a room with two beds and a sofa bed but when I get to the room there was no sofa bed, we had to all squeeze into two beds. I asked where the sofa bed was at and they said there was no more but when I booked the room I booked it because it came with an extra sofa bed
Stayed 1 night in Aug 2024