A 24-hour front desk, a garden, and free self parking are available at this motel. WiFi in public areas is free.
Hotel Villa Serena offers 24 accommodations with hair dryers and complimentary toiletries. Cable television is provided.
Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Hotel Villa Serena features a garden. Public areas are equipped with complimentary wireless Internet access. Complimentary covered self parking is available on site.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free covered self parking on site
Family friendly
In-room microwave
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
2 buildings
2 floors
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV with cable channels
Food and drink
Microwave
More
Desk
Heating
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 75.00 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
We should mention
This property does not have elevators
Property is also known as
Villa Serena El
Villa Serena El Cajon
Villa Serena Motel El
Villa Serena Motel El Cajon
Villa Serena Motel
Hotel Villa Serena Motel
Hotel Villa Serena El Cajon
Villa Serena Motel El Cajon
Hotel Villa Serena Motel El Cajon
Hotel Villa Serena Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 52 out of 214 reviews" "
10 - Excellent
52
Rating 8 - Good. 28 out of 214 reviews" "
8 - Good
28
Rating 6 - Okay. 40 out of 214 reviews" "
6 - Okay
40
Rating 4 - Poor. 27 out of 214 reviews" "
4 - Poor
27
Rating 2 - Terrible. 67 out of 214 reviews" "
2 - Terrible
67
6.0/10
Cleanliness
6.2/10
Staff & service
5.6/10
Amenities
5.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Good
silvia
Aug 3, 2024
Liked: Staff & service
Good place to stay the night
silvia
Stayed 1 night in Jul 2024
6/10 Okay
Giselle
Jul 31, 2024
Disliked: Staff & service
Room was nice and comfy. It was a bit hot in the room the A/C unit is older so it took a while for the room to cool. Overall it was worth it, would recommend.
Literally everything in the room smelled like cigarette Including the towels in the restroom. This place by far has been the most disgusting I’ve stayed at.
Did not even stay. Not what pictures described it’s not a hotel it’s a motel. We lost out on our money. We stayed elsewhere . Would not recommend this place at all
The water pessure in the bathroom sink was very low and the heater did not work properly in the room. We stayed for 2 nights, the room was not cleaned in the morning time, we only have 2 towels, 2 pillows on the bed and a very thin blanket for the bed as well.