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Imago Hotel & Spa

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Imago Hotel & Spa

Indoor pool, sun loungers
Interior
Exterior
Reception
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
Calle 669, 40, El Calafate, Santa Cruz, 9405
  • Calafate Fishing
    3 min drive
  • Bahía Redonda Viewpoint
    4 min drive
  • Glaciarium
    6 min drive
  • El Calafate (FTE-Comandante Armando Tola Intl.)
    25 min drive

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, individually furnished

Standard Double or Twin Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Standard With Hill View

Premium bedding, minibar, in-room safe, individually furnished

Double Room Standard With Hill View

  • Hill view
  • Sleeps 3
  • 1 Full Bed(s) OR 2 Twin Bed(s)

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includes taxes & fees
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About this property

Imago Hotel & Spa

4.5-star hotel in Macrozona Bahía Redonda y Primeros Faldeos
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Imago Hotel & Spa offers 54 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and bidets.

This El Calafate hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Imago Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
In addition to a full-service spa, Imago Hotel & Spa features an indoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. Event facilities measuring 592 square feet (55 square meters) include conference space. This luxury hotel also offers a sauna, spa services, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Imago Hotel & Spa is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Cicero Bistro - Overlooking the ocean and garden, this delicatessen serves breakfast and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cicero Bistro

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 592 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between April 1 and September 1.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Imago
Imago El Calafate
Imago Hotel
Imago Hotel El Calafate
Imago Hotel & Spa El Calafate, Argentina - Patagonia
Imago Hotel And Spa
Imago Hotel El Calafate
Imago Hotel & Spa El Calafate
Imago Hotel Spa
Imago Hotel Spa
Imago Hotel & Spa Hotel
Imago Hotel & Spa El Calafate
Imago Hotel & Spa Hotel El Calafate

Imago Hotel & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 38 out of 75 reviews" "
Rating 8 - Good. 21 out of 75 reviews" "
Rating 6 - Okay. 5 out of 75 reviews" "
Rating 4 - Poor. 8 out of 75 reviews" "
Rating 2 - Terrible. 3 out of 75 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ajit

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Mahesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and property was very clean.
Stayed 2 nights in Feb 2024

8/10 Good

Mauricio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La unica cosa que no me gustó es que no todos los cuartos tienen aire acondicionado. De los 4 cuartos que teniamos, creo que solo 1 tenia aire.
Stayed 3 nights in Feb 2024

4/10 Poor

Cheryl

Liked: Cleanliness
Disliked: Staff & service
Not happy
Very disappointed in front desk as policies. 1) they would not change less than $50 and it was my last day in Argentina and just needed tip money for their employees 2) exchange rate was a rip off - 750 vs 1000 at our last hotel 3) gave us wrong opening time of glacier museum which we based our day on 4)no free bottled water in the room
Stayed 1 night in Jan 2024

8/10 Good

Marina

Stayed 2 nights in Dec 2023

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, with very helpful staff. Nice warm pool, great views of mountains, and on site spa.
Stayed 2 nights in Sep 2023

4/10 Poor

Gerhard

Traveled with partner
Disliked: Staff & service, amenities
Serious deficits in service. Neglected surrounding of the hotel buildings. Asking for a delay of just 30 minutes for check out you simply get the answer “ not possible”. I.e. substantial lack of customer friendliness
Stayed 2 nights in Apr 2023

8/10 Good

Lyn, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property but the mattress and towels need upgrading.
Stayed 2 nights in Mar 2023

4/10 Poor

Carmen, Gainesville

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Disappointing rating as a 5-star hotel. Far from the city with limited shuttle options.
Stayed 3 nights in Dec 2022

10/10 Excellent

Brian M, Hoboken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, helpful staff, great breakfast, great pool, great location, free bus to town

10/10 Excellent

Luis, Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay, I will recomend it
Stayed 2 nights in Mar 2022

8/10 Good

Zvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated hotel ; not worth the price Facilities were fine but beyond that rooms need updating clearly
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expected a room with a view considering the amount of time spent.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and welcoming hotel
The nicest hotel we stayed in during our time in Argentina. Good service. Nice breakfast each morning. Small but relaxing pool - a true delight after a day at the glacier. It was quite far from town, either 300 pesos in a taxi or the hotel run an hourly shuttle but they only do 7-8 runs per day, one just before lunch and the rest throughout the afternoon /evening.
Stayed 2 nights in Sep 2019

8/10 Good

Eric, Chicago, US

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
good view, but a little far away from the city center.
Stayed 3 nights in Mar 2019

10/10 Excellent

Patricia, Asuncion, Paraguay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel, habitación relativamente pequeña pero muy cómoda, la cama excelente, la vista al lago espectacular. La piscina cubierta es espectacular. El desayuno completo y exquisito. Ubicado en las afueras del centro de la ciudad, difícil llegar caminando, se necesita transfer o coche.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Beds uncomfortable Bugs in bed Checked out and they wouldn’t refund us
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is modern, quiet, comfortable and clean. Food and drinks from the hotel bar are great value, but the restaurant is expensive. The hotel is trying really hard to be top notch, but is missing a couple of key facilities such as tea and coffee in the rooms, but overall it’s still an excellent place to stay.
Stayed 4 nights in Dec 2018

8/10 Good

richard, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to say other than that the lake is a lot further away than shown on the map
Stayed 1 night in Nov 2018

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
What a lovely hotel and spa! Had a great time at this hotel and it was very close to the city center with free shuttle service. I also took advantage of there wonderful spa service which was professional and reasonably priced. Will be back here again!
Stayed 1 night in Oct 2018

4/10 Poor

LuizBispo, São Paulo

Liked: Property conditions & facilities
Disliked: Staff & service
The hotel is ok, but certainly far from a 5 star. It is also a quite far from the city center. The main reason for my complain is that after the check out I was charged on my credit card for extra expenses (thought I detailed during the ckeck out all the consuption from the previous night) and despite 4 enquiries I didn't get a single return from the hotel explaining the additional charge.
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2018

8/10 Good

Adrian , Houghton, South Africa

Liked: Cleanliness
Clean, Convenient & Comfortable
The hotel is conveniently located with a useful shuttle service 10 minutes from downtown that runs through the day and into late evening. Breakfast is limited - same fare every day with little imagination. Staff are friendly and helpful, but the front desk is always understaffed. If you need assistance settle in for a 10 minute wait. Lunchboxes for day excursions were awful. Pool and spa are excellent.
Stayed 4 nights in Dec 2017

8/10 Good

Silvia, from Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Calafate
Very nice hotel in Calafate. It has a great view to the lake. It's a little far from the center of the city but they have a nice minivan that leaves every 30 minutes to the center and bring back the guests. The room is warm, cozy and comfortable. I would only recommend they improve que quality of the breakfast. They should replace some items continuously but they only did if you ask. I would go back to this hotel again.