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El Cayaco Vacation Packages

Excelente service and staff

Club 89 is not a thing anymore. Do not spend the extra $$ for the experience. Restaurants closed on days for dinner when they are supposed to be open (frustrating for the all inclusive package). Wish these details were included on the website so we could plan our stay better. Had no idea what the all inclusive package included until arrival.

The rooms were properly clean

Better than ever, extraordinary stay and staff. Anna at the front desk, exemplary. Best hotel in Acapulco. Will be back as always! Been there for some 50 years.

The hotel is beautiful and has a privileged view and location, unfortunately the hotel is a little bit run down, service is good as the staff is very friendly but it feels like they are missing more staff and sometimes things take to long to arrive. The only real issue I had was the food, the quality was terrible and taste was subpar. I had to return a ceviche trio because the fish was completely off, dry and smelly. On my last day I had the sopes with cecina and immediately had an upset stomach. Dinner at the star restaurant was far below my expectations also for a “renowned chef menu”

The buffet style breakfast will leave you asking what more could they have offered, Absolutely Nothing it was all there . The staff was very attentive and the Capitana Paola amazingly hospitable . Highly recommend stay here .