Hotel Casa Cielo features an outdoor pool and a spa tub. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
This beach hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. Onsite self parking is complimentary.
Hotel Casa Cielo offers 10 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Select Comfort beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.
AROMA - This family restaurant overlooks the pool. Guests can enjoy drinks at the bar.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
An outdoor pool and a spa tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Check-in time starts at 3:00 PM
Check-in time ends at 8:00 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Debit cards
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).