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Superior Double Room, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Double Room, Non Smoking, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Economy Room, 1 Bedroom, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Hotel Casa Cielo features an outdoor pool and a spa tub. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a rooftop terrace, spa services, and gift shops/newsstands. Onsite self parking is complimentary.

  • Walkway to water
  • Daily
  • Coffee/tea in common areas
  • Number of outdoor pools - 1
  • Water dispenser
  • Number of spa tubs - 1
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Front desk (limited hours)
  • Free breakfast
  • Tours/ticket assistance
  • Evening entertainment
  • Free self parking
  • Beach sun loungers
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Books
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Wheelchair accessible – no
  • Free continental breakfast
  • Number of restaurants - 1
  • Gift shops or newsstand
  • Snack bar/deli
  • Beach towels
  • Total number of rooms - 10
  • Television in common areas
  • Wedding services
  • Outdoor furniture

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Room Amenities

Hotel Casa Cielo offers 10 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Select Comfort beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Air conditioning
  • Daily housekeeping
  • In-room safe
  • Ceiling fan
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • In-room massage available
  • Shower only
  • Free WiFi
  • Down comforter
  • Sleep Number by Select Comfort mattress
  • Rainfall showerhead
  • Furnished balcony
  • Towels provided
  • Bedsheets provided
  • Number of beds 3
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Guidebooks or recommendations
  • Wardrobe or closet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

AROMA - This family restaurant overlooks the pool. Guests can enjoy drinks at the bar.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Couples treatment rooms
  • Sports massage
  • Massages

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Snorkeling nearby
  • Motor boating nearby
  • Surfing/bodyboarding nearby
  • Kayaking on site
  • Fishing nearby
  • Swimming nearby
  • Scooter/moped rentals nearby

Hotel Policies

Payment types

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 8:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Front desk opens daily at 8:00 AM

Front desk closes daily at 8:00 PM

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Debit cards

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Hotel Names

  • La Casa Cielo
  • Hotel Casa Cielo Hotel
  • Hotel Casa Cielo El Cuyo
  • Hotel Casa Cielo Hotel El Cuyo

Hotel Reviews

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