Holiday Inn Express Hotel & Suites, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites, an IHG Hotel

Exterior
Lobby
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Indoor pool
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
1819 Junction City Rd, El Dorado, AR, 71730
  • Murphy Arts District
    3 min drive
  • El Dorado Confederate Monument
    3 min drive
  • Little Brother Mexican Restaurant
    3 min walk
  • El Dorado, AR (ELD-Goodwin Field)
    16 min drive

Room options

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites, an IHG Hotel

El Dorado hotel with indoor pool
An indoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express Hotel & Suites, an IHG Hotel offers 70 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include separate bathtubs and showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel & Suites, an IHG Hotel features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express El Dorado
Holiday Inn Express Hotel El Dorado

Holiday Inn Express Hotel & Suites, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 103 out of 189 reviews" "
Rating 8 - Good. 49 out of 189 reviews" "
Rating 6 - Okay. 20 out of 189 reviews" "
Rating 4 - Poor. 8 out of 189 reviews" "
Rating 2 - Terrible. 9 out of 189 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Sep 2024

6/10 Okay

LaSonya C

Liked: Staff & service
Disliked: Cleanliness
Booked due to location and pool access. Very hot at this time of year. Pool pump broke. Unable to cancel reservation because it was too late.
Stayed 2 nights in Aug 2024

8/10 Good

LaSonya C

Liked: Staff & service
I liked that it was close to my destination. I didn't like that pool was unavailable due 5o broken pump. The weather her is very hot and the pool would have made a big difference
Stayed 1 night in Aug 2024

4/10 Poor

Dakota

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Please read this!
As far as the hotel itself. It was very nice and clean. When I first arrived the young lady at the front desk that evening was nowhere to be found for almost 15 minutes. I had to call the front desk from my cell phone to get her to come up to the front. The room I filled out for online was not the same room either. It was suppose to be a suite but it was not. The people at the front desk are not very knowledgeable either with some of the questions I had. Just something management needs to work on. Would I stay here again. If they would compensate me for my last stay and give me a free night maybe.
Stayed 1 night in Jul 2024

6/10 Okay

Nathan

Needs a little tlc
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline, Hackberry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy and good breakfast
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Okay… wouldn’t stay again
Hotel was okay…. Took longer than normal to get checked in. They advertised an indoor pool but it was empty with no water and looked to be used as a storage area. The breakfast buffet was ehh, food tasted a day or two old. The bathrooms were half cleaned with hair on the toilet and dirt under the bathroom vanity area. All in all a 3 Star!
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Stayed 2 nights in Jun 2024

10/10 Excellent

Sharonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Hotel was very clean
Stayed 1 night in May 2024

10/10 Excellent

Sharonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front clerk was very nice. Breakfast was good and the hotel was very clean.
Stayed 1 night in May 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Bobby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Tressa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
West Fraser
Room was very clean. Shower clean and soaps dispensers full. No issues! great place!
Stayed 1 night in Dec 2023

10/10 Excellent

Anita

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Zachary

Stayed 2 nights in Nov 2023

10/10 Excellent

Lakenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Kathy

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not worth the money. Stay somewhere else.
After we check in my husband notices the pool is drained. We inquire about this to the desk clerk that checked us in. She said the pump was broken. We asked if we could get a room discount as that was the reason we picked his hotel. She was extremely rude and said no because I booked through Expedia (which I actually booked thru Hotels.com). If we decided to go to a different hotel, we would have to pay a cancellation fee. Strike one. Breakfast was very disappointing. The food was not kept fresh and the selection was poor for what this motel costs. Strike 2. Hot water needed to be adjusted higher as you could not get hot water from the sink tap and had to turn the shower to full hot to take a luke warm shower. Strike 3. Will not stay here again.
Stayed 4 nights in Oct 2023

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great- except for the pool- it was dry and closed
Stayed 1 night in Sep 2023

10/10 Excellent

Greg, Sherman

Stayed 1 night in Aug 2023

10/10 Excellent

Lillie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

Clayton

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Family disappointment trip
The stay was not the best. I had called a few days prior to my arrival and requested extra pillows as my wife, daughters, and their kids were all going to be in the same room. I had to make 2 trips to the counter for pillows and linens for the pull out sofa bed. Bathroom shower insert was separating from the wall. Found mold growing in one of the picture frames. Kids were excited to swim and when we got there the pool was out of service and we had no notification prior to our arrival. Ice machine on the 3rd floor was not working and had to go down to the 1st floor for ice every time it was needed. My daughter and grandkids were very disappointed as they were planning on swimming while I had a wedding rehearsal to attend. Myself disappointed for the service and condition of this hotel for the amount I paid. I have stayed in better hotels and will not be returning to this one anytime soon or ever.
Stayed 3 nights in Aug 2023

10/10 Excellent

Don

Stayed 1 night in Aug 2023

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baseball tournament
It was nice for the price.
Stayed 1 night in Apr 2023