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Hacienda St Cruz El Fuerte

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda St Cruz El Fuerte

Lobby lounge
In-room safe, free WiFi
Lobby
Reception hall
Double Room, 1 King Bed | In-room safe, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Alvaro Obregon 201, Col. Centro, El Fuerte, SIN, 81820
  • El Fuerte Plaza
    4 min walk
  • Bosque Secreto
    4 min walk
  • Municipal Palace
    5 min walk

Room options

View all photos for Dos camas individuales

Dos camas individuales | In-room safe, free WiFi

Dos camas individuales

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | In-room safe, free WiFi

Double Room, 1 King Bed

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Mansión Serrano

Pool
Pet friendly
Kids pool
Waterslide
4.8 out of 5, Exceptional, (69)
The price is $35
per night
$41 total
includes taxes & fees
Dec 11 - Dec 12
Mansión Serrano

About this property

Hacienda St Cruz El Fuerte

3-star El Fuerte hotel with restaurant
This smoke-free hotel features a restaurant, concierge services, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hacienda St Cruz El Fuerte offers 18 accommodations with safes and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This El Fuerte hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This El Fuerte hotel also offers barbecue grills, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Hacienda St Cruz El Fuerte is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Hacienda St Cruz El Fuerte has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hacienda St Cruz
Hacienda St Cruz El Fuerte
Hacienda St Cruz Hotel
Hacienda St Cruz El Fuerte Hotel
Hacienda St Cruz Fuerte Fuerte
Hacienda St Cruz El Fuerte Hotel
Hacienda St Cruz El Fuerte El Fuerte
Hacienda St Cruz El Fuerte Hotel El Fuerte

Hacienda St Cruz El Fuerte Reviews

Reviews

6.8
Rating 10 - Excellent. 19 out of 111 reviews" "
Rating 8 - Good. 43 out of 111 reviews" "
Rating 6 - Okay. 20 out of 111 reviews" "
Rating 4 - Poor. 18 out of 111 reviews" "
Rating 2 - Terrible. 11 out of 111 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Kristina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice old Style. Staff was friendly. We only stayed 1night and therefore it was very nice.
Stayed 1 night in Mar 2024

2/10 Terrible

J ALBERTO

Stayed 2 nights in Nov 2023

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and service. Definitely helps if you speak some Spanish. Our host was very patient with our butchered version!
Stayed 2 nights in Oct 2022

8/10 Good

Silvia

Stayed 1 night in Apr 2022

8/10 Good

RUBEN

Stayed 1 night in Jan 2022

4/10 Poor

Dionicia

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old and run down. Nobody seem to know anything about our reservation.,
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place to stay. Bad service, dirty and falling down
Stayed 1 night in Aug 2019

4/10 Poor

Jenny

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight to take Copper Canyon train
Staff was excellent.. do not speak English but we all speak Spanglish!, Looked after our car while we were away on trip. Thank you!
Stayed 1 night in Dec 2017

10/10 Excellent

livier, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel was chip and close to the everting and the personal Damian was excellent
Stayed 1 night in Nov 2017

10/10 Excellent

Lisa, Gadsden, Al

Liked: Cleanliness, staff & service
Nice budget hotel in El Fuerte.
This hotel is very clean and located in a great location. My husband and I cannot say enough about the couple who manages the hotel. I am sorry that I can't remember their names. Fore example, during our stay we went to a convenience store to buy a bag of ice (I love a lot of ice in my drinks) and when we returned the young man who managed the hotel saw us and immediately brought us a cooler for our ice. He and his wife keep the facility immaculate. The night before we checked into the St. Cruz, we stayed at a "luxury" hotel in El Fuerte. We could not reserve another night there because they had a tour group coming in. The "luxury" hotel had fantastic grounds and beautifully decorated rooms. But there were practical issues that were not addressed much more than what we experienced at the St. Cruz. For instance, when I placed a hand towel on the rack it fell off at the "luxury" hotel. Our toilet was stopped up after one use (#1) at the "luxury" hotel. A good working toilet is a must and the St. Cruz had a great working bathroom = no issues.
Stayed 1 night in Nov 2017

2/10 Terrible

allen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. Stay Away !
Very old and dirty hotel. No hot water. Hard beds. Terrible breakfast. Tired and run down. No pillows!
Stayed 1 night in Oct 2017

2/10 Terrible

cathy

Disliked: Staff & service, property conditions & facilities, room comfort
Worst service ever
This was the worst hotel service we have ever had. There is NO free parking, its on the street and when asked about it, we were told that they had 3 spots and would be available later, then we were told we couldn't use them. Had to find another hotel to park our cars while we left them to ride the El Chepe train. There was no customer service at all! Would not recommend at all!

10/10 Excellent

Daniel, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the place was great, within walking distance to everything

8/10 Good

Movinit, Oregon

Liked: Cleanliness, staff & service, room comfort
Decent hotel for the price
Four of us stayed enroute to our Copper Canyon train trip and back. We were able to park our rental car for two nights in their locked garage. The Hacienda is truly an old hacienda that has been converted to a hotel. The rooms were spacious and clean. The open air, partially covered, central courtyard was an enjoyable place to sit out in the evening and read or watch TV. The staff were polite and efficient. They spoke limited to no English but that was fine with a translator on each of our tablets :) We were served a traditional hot breakfast.

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Nice patio and garden, horrible room
The central patio is beautiful, with plants and a fountain. Included breakfast was acceptable for a cheap hotel. The room was horrible and the bathroom filthy. Wouldn't stay there again.

10/10 Excellent

Arik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
Not far from the center of town. Quiet (gate is locked during the night). I was happy to find a gym right in front of the hotel. In my opinion good value for money.

6/10 Okay

Douglas, Austin, Texas

Liked: Staff & service
Disliked: Room comfort
The staff are extremely helpful and the rooms are "as advertised." Furnishings are a tad spartan but the a/c works great which is extremely important in El Fuerte in July. Breakfast was good.

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alan, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful people run this hotel. It is pretty basic but quite suitable for our needs.

8/10 Good

john, Suffolk

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for an overnight stop
Very friendly staff.El Fuerte is a quiet town but well worth an overnight stop to or from the La Paz ferry or en route to Copper Canyon.

8/10 Good

CLAUDIA

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Buena estancia
Un lugar cómodo para pasar la noche, esta céntrico y la atención es muy amable
Stayed 1 night in Jun 2024

8/10 Good

ADOLFO

Traveled with group
Liked: Cleanliness, staff & service, amenities
Es una hermosa propiedad , lástima que tenga condiciones de mantenimiento muy malas , pero es un lugar céntrico , agradable , con historia que si lo conservaran sería una joya
Stayed 1 night in Mar 2024