*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available on request) is offered to guests. This El General hotel also offers spa services, a terrace, and multilingual staff. Concierge services and wedding services can be provided. Onsite self parking is complimentary.
Kinkara Luxury Retreat is a smoke-free property.
- Walkway to water
- Picnic area
- Daily
- Private picnics
- Children's games
- Coffee/tea in common areas
- Water dispenser
- Free breakfast (local cuisine)
- Firepit
- Front desk (limited hours)
- Free breakfast
- Porter/bellhop
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Spa services on site
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Number of restaurants - 1
- Concierge services
- Snack bar/deli
- Reception hall
- Total number of rooms - 25
- No accessible shuttle
- Wedding services
- Airport transportation (surcharge)
- Garden
- Outdoor entertainment area
- Multilingual staff
- Outdoor furniture
Family Friendly Amenities
- Free WiFi
- Snack bar/deli
- Playground on site
Room Amenities
Kinkara Luxury Retreat offers 25 accommodations with complimentary bottled water and bathrobes. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is provided daily.
- Daily housekeeping
- Bathrobes
- Free toiletries
- Premium bedding
- Shared bathroom
- Free bottled water
- Free WiFi
- Down comforter
- Pillowtop mattress
- Bathtub or shower
- Housekeeping - once per stay
- Limited housekeeping
- Towels provided
- Bedsheets provided
- Number of bathrooms - 4
- Number of beds 3
- Soap
- Shampoo
- Toilet paper
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary local cuisine breakfast is served each morning between 6:00 AM and 10:00 AM.
Casa Bulú - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Couples treatment rooms
- Body treatments
- Facial treatments
- Aromatherapy treatments
- Ayurvedic treatments
- Massages
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Horse riding nearby
- Ecotours on site
- Playground on site
- Helicopter/airplane tours on site
- Mountain climbing nearby
- Hiking/biking trails on site
- Bicycle rentals on site
- Horse riding/rental on site
- Hiking/biking trails nearby
- Ziplining nearby
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: USD 225 per vehicle (one-way, maximum occupancy 5)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 1:00 PM
Check-in time ends at 8:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 10:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. Cashless payment methods are available for all transactions.
Front desk opens daily at 6:00 AM
Front desk closes daily at 8:00 PM
Electrostatic spray is used for disinfection
Cashless transactions are available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Food service has been amended for enhanced safety
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Kinkara El General
- Kinkara Hotel El General
- Kinkara Hotel
- Kinkara Luxury Retreat Hotel
- Kinkara Luxury Retreat El General
- Kinkara Luxury Retreat Hotel El General
Hotel Reviews
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