Balai Adlao

3.0 star property

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January 2025

Photo gallery for Balai Adlao

View from property
On the beach
Deluxe Room | In-room safe, desk, blackout drapes, free WiFi
Breakfast served, local and international cuisine
Deluxe Room | Room amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Lio Tourism Estate, El Nido, Palawan, 5313
  • Lio Beach
    1 min walk
  • Parish of St Francis of Assisi
    8 min drive
  • El Nido Main Beach
    16 min drive
  • El Nido (ENI)
    9 min walk

Room options

Deluxe Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

Balai Adlao

3-star El Nido hotel with 1 restaurants, connected to a shopping center
Along with a restaurant, this hotel has a garden and a front-desk safe. Free WiFi in public areas and a free airport shuttle are also provided.
Balai Adlao offers 20 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a restaurant. Wireless Internet access is complimentary. A roundtrip airport shuttle is complimentary to guests (available on request). This El Nido hotel also offers a terrace, a garden, and room service (during limited hours).

Balai Adlao has designated areas for smoking.

Balai Adlao Restaurant - This restaurant specializes in local and international cuisine and serves breakfast only.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free roundtrip airport shuttle from 6:00 AM to 5:30 PM at scheduled times and on request

Food and drink

  • A restaurant

Restaurants on site

  • Balai Adlao Restaurant

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must transfer via airplane and boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 11:00 PM
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Lio Airport only.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests are required to present a valid QR code tourist ID issued by the El Nido Tourism Office at check-in.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 3000.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Balai Adlao Hotel El Nido
Balai Adlao Hotel
Balai Adlao El Nido
Balai Adlao Hotel
Balai Adlao El Nido
Balai Adlao Hotel El Nido

Balai Adlao Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 30 out of 69 reviews" "
Rating 8 - Good. 23 out of 69 reviews" "
Rating 6 - Okay. 10 out of 69 reviews" "
Rating 4 - Poor. 5 out of 69 reviews" "
Rating 2 - Terrible. 1 out of 69 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Anna Genia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyee the welcome drink lemongrass!! The staff was So helpful! We had a nice stay!! Excellent!!
Stayed 2 nights in Sep 2022

10/10 Excellent

john

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property is quite a distance from the city however, it is manageable since there was an available trike to the city, there was a restaurant around the property for your cravings. The staff are kind and accommodating. special mention to Ms. Rose and Ms. Kim.
Stayed 2 nights in Jun 2022

6/10 Okay

Ryan

Liked: Staff & service, room comfort
An OK hotel relying on location.
This is a hotel on Lio Beach (100m away) in El Nido. I got the impression that because it there it is assumed that this is enough and attention to details are not necessary. First off, 40 minutes late getting picked up at the airport (having used their 'private' airline Air-Swift). Secondly, shower overflowed into the bathroom due to a blocked drain which was easily fixed by removing the accumulated hair, not a pleasant thing to have to do. The staff, as always, were eager to help and we were offered a late check out due to our 17:20 flight which was appreciated (although the receptionist at checkout had not been informed and we were temporarily locked out of the room that had all of our possessions inside). I have travelled extensively in the Philippines and stayed at some much nicer places for the same price or less. If this hotel wants to continue to attract future clients then it needs to up the game a bit and not rely on its location. The room was comfortable enough and nearby facilities offer some good food and drink options.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2020

8/10 Good

Aris

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel has access on the beach and restaurants. Room is fine, I hope they put small desk with paper and pen. No hand soap and bath soap in the room, the staff did not refill the bottle, good thing we brought our own. Breakfast is excellent for Filipino guests because there’s variety but if your a foreigner they should add other choices like pastries, yogurt, ham. But overall I like the place and hotel
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very friendly and professional. The only problem I encountered was that several of the local restaurants did not have a number of items available that were listed on the menu.
Stayed 3 nights in Oct 2019

6/10 Okay

Alan, Alexandria, VA

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is part of a group of hotels in an area called Lio beach and this particular hotel is literally a 2 minute walk to the beach. This property is 5 minutes from the airport and 20 minutes away from El Nido town proper. There are multiple dining and shopping options here but I have to agree on some of the reviews here that it typically cost 50% more than in town. There’s an ATM and a drugstore in the vicinity as well. The hotel offers shuttle service to town every hour starting at 8:30 AM till midnight. Or if you can’t wait, you can take the tricycle for 150 pesos or about $3.00/person. This property does not have a pool or a gym. There’s a gym next door that charges 250 pesos or about $5.00/day to use it - which one reviewer here said was a shame and I agree with him because hardly anyone uses it and why do you need to charge to use it? Offers breakfast in the morning which was simple and good. The room itself was small and basic. It has a safe and a balcony where you can hang your wet clothes. The property is showing it’s age - our room has several cracks on the wall. Some of the lights in the bathroom are not working and this is even after we called at the front desk to get it fix and it was never done. Overall, it’s a decent property. You don’t really stay in your room when you’re in El Nido. If you want to go a little higher end, try Seda Lio next door. It’s about a 10-minute walk on the beach from this hotel and connected by lighted pathway at night.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a modern yet traditional look and feel to it. Breakfast was amazing, served both western and traditional Filipino cuisine. Check-in was great, they pick you up straight from the airport as well as drop you off for your departures. Beach is just a 2 min walk away. A lot of restaurants nearby. Room was very clean. I would recommend it to family and friends. Probably one of the most upscale hotels around Lio. Hotel staff were nice and courteous. Lio itself was nice and peaceful. Make sure you check it out before they fully develop Lio to become the El Nido central.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

4/10 Poor

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice beach
Nice hotel, nice beach, somewhat secluded; however the free shuttle in to town was quite useful. Be certain that your in-room safe is functioning properly, and USE it: sticky fingers.
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Good area, Good breakfest, very noisy every morning and the isolation between the rooms isn't Good enough.
Stayed 4 nights in Apr 2019

10/10 Excellent

Finina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome and remarkable
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great depending on what type of traveller you are
This was not my favorite hotel, but I'm not going to deduct from the score as it will be 5 stars to other guests. The staff were friendly and mostly helpful. The rooms are clean and the breakfast is delicious. I went here with my wife. We like exploring, so something near El Nido proper will be better for those type of guests. We would definitely recommend this hotel who wants a relaxing quiet time. The beach is very nice and sandy. Most other beaches in El Nido are shelly/rocky. There are other amenities to rent out such as surfboards. However I would not recommend renting a surfboard as the water was low and one of the fins broke on the sand bar and it is expensive to replace. There are numerous restaurants to choose from. We ate at one and it was delicious. The other restaurants in the area looked great too. The room was a little small but cozy. Also the resort is only a 5 minute drive from El Nido airport.
Stayed 1 night in Feb 2019

6/10 Okay

Pao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
much can be improved on hotel staff. though they are accommodating, they need professional training.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly reccomend.
Great resort, wonderful location, lots to do on site.
Stayed 5 nights in Dec 2018

8/10 Good

Francisco, Elizabeth City, NC US.

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The first room assigned to smells of insecticide. The next one have this awfull sewage smell in the bathroom.
Stayed 4 nights in Nov 2018

10/10 Excellent

Pavol, Lincoln, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Given the price they charge the hotel is quite spartan with basic rooms and bathrooms and minimal amenities. Shame about the gym not being included in the room rate. It was empty for most of the time. The breakfast was nice with plenty of choice. I appreciated the free shuttle to el nido town. The hotel nicely blends in with the surrounding countryside with tall coconut trees preserved during the development. Plenty of bars and restaurants on the beach front and the beach is kept clean and tidy.
Stayed 4 nights in Nov 2018

6/10 Okay

Meital

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Home away from home
Great location, plenty of restaurants nearby, 1 to 2 minute walk to the beach, comfortable bed
Stayed 1 night in Aug 2018

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful and comfortable stay at Balai Adlao.. Staff are very helpful. They are so attentive to our needs..
Stayed 2 nights in May 2018

8/10 Good

Marek, Poland

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Seaside resort with nice beach, far from town. Few restaurants on side, with reasonable prices (+50% comparing to town). Good shuttle service to El Nido town, however could be more frequent. ATM on side. Breakfast was typical asian style, with pancakes and some fruit. Resort paths are covered with sand, with no car access. But the same sand covers also floor on corridors and in the rooms. Houskeeping staff does not make wet cleaning.
Stayed 4 nights in Apr 2018

10/10 Excellent

Lynne, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to beach
We really enjoyed our stay. Staff very friendly and helpful. Love the environmentally friendly approach to everything!
Stayed 3 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for peace and tranquility close to the beach
Staff at the Balai Adlao were incredibly friendly. The room was clean, comfortable and of a generous size. However a few elements could use some repair - the taps were all loose, the lights short circuited once, and the temperature of the shower was inconsistent - however these issues didn't bother us too much. A small but sufficient selection for breakfast taken in a lovely dining room. The hotel is part of the Lio Tourism Estate with plenty of options for food and drink nearby as well as access to a beautiful beach. Whilst it is some distance from the main town there is a frequent shuttle service that will take you into the centre and back.

8/10 Good

Matan

Liked: Cleanliness, staff & service