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Big Creek Mansion

2.5 star property

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February 2025

Photo gallery for Big Creek Mansion

Staircase
Reception
Exterior
Garden
Deluxe Room | Desk, rollaway beds, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Spa
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Room service
  • Parking included

Explore the area

Map
Barangay Masagana, Sitio Cabugao, El Nido, Palawan, 5313
  • Bacuit Bay
    2 min walk
  • Template Bar And Restaurant
    1 min walk
  • El Nido Transport Terminal
    19 min walk
  • El Nido (ENI)
    14 min drive

Room options

View all photos for Deluxe Quadruple Room

Desk, rollaway beds, free WiFi, bed sheets

Deluxe Quadruple Room

  • 280 sq ft
  • Hill view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Triple Room

Desk, rollaway beds, free WiFi, bed sheets

Deluxe Triple Room

  • 280 sq ft
  • Hill view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Desk, rollaway beds, free WiFi, bed sheets

Deluxe Room

  • 237 sq ft
  • Hill view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Desk, rollaway beds, free WiFi, bed sheets

Deluxe Room

  • 431 sq ft
  • Hill view
  • Sleeps 8
  • 2 Double Bunk Beds and 1 Double Bed OR 2 Double Beds and 1 Double Bunk Bed

About this property

Big Creek Mansion

Hotel in Barangay Buena Suerte
A full-service spa, coffee/tea in a common area, and concierge services are available at this hotel. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available once per stay.
Big Creek Mansion offers 17 air-conditioned accommodations with complimentary toiletries and ceiling fans. Rooms open to balconies. Accommodations offer separate dining areas and include desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with deep soaking bathtubs and bidets. This El Nido hotel provides complimentary wireless Internet access. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Big Creek Mansion features a full-service spa. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. For a surcharge, an airport shuttle (available on request) is offered to guests. This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Big Creek Mansion has designated areas for smoking.

A complimentary English breakfast is served each morning between 5 AM and 9 AM.
Room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free English breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for PHP 500 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 500 per person
  • Airport shuttle fee per child: PHP 500 (from 3 to 18 years old)
  • Rollaway bed fee: PHP 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Big Creek Mansion
Big Creek Mansion El Nido
Big Creek Mansion Hotel
Big Creek Mansion Hotel El Nido
Big Creek Mansion El Nido, Palawan Island
Big Creek Mansion Hotel
Big Creek Mansion El Nido
Big Creek Mansion Hotel El Nido

Big Creek Mansion Reviews

Reviews

6.2
Rating 10 - Excellent. 7 out of 71 reviews" "
Rating 8 - Good. 21 out of 71 reviews" "
Rating 6 - Okay. 21 out of 71 reviews" "
Rating 4 - Poor. 14 out of 71 reviews" "
Rating 2 - Terrible. 8 out of 71 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

9.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Kevin

Traveled with group
Liked: Staff & service
Broken window means mosquitoes get inside. Construction everywhere still extending third and fourth floor. And no wifi at all. Entrance is througg the back where the construction is. Front is covered by hung laundry clothes.
Stayed 2 nights in Jan 2020

8/10 Good

Farès

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Good stay
Great stay for 3 nights. Hotel is well located, near the beach and the city center of El Nido. Staff is very friendly and smiley, we all appreciated. Breakfast is tasty. Rooms are quite clean and the necessary is there. To improve The services, could not book the motorbike, laundry was not available and WiFi is not available from the rooms which is inconvenient. I recommend anyway this hotel.
Stayed 3 nights in Dec 2019

6/10 Okay

Rochelle

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

James

Disliked: Property conditions & facilities, room comfort
My stay at Bed rock
The hotel is inside a plumbers merchants/building site they store all there material in the corridor/hallway that leads you to the actual hotel and construction workers just sit in this corridor or in the lobby of the hotel, work normall starts around 5/6am here so don’t worry about setting an alarm if you have a trip booked in the morning the construction workers provide the wake up service free of charge. The room itself isn’t like pictures shown looks more like its themed around the flint stones which explained the concrete bed. The bathroom always had a a funny smell coming from it ,Unfortunately when you turned on the aircon it sounded like a Boeing 747 was ready for take off . On a positive note this hotels location is perfect for the beach and the shops and they also serve a good pancake breakfast which is included.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
I liked the location, it was a short walk from everything. The free breakfast was pretty good. Smelled a bit moldy in the room so I tried not to spend too much time in there.
Stayed 2 nights in Nov 2019

8/10 Good

Paul, Manchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The staff where excellent, friendly and helpful. The rooms clean and the breakfast was of good quality. Excellent location only a minute short walk to the beach or restaurants. Only downside was poor phone reception and bad Wi-Fi. Maybe a suggestion for improvement would be to invest in Wi-Fi boasters to strengthen the signal in the rooms. Apart from that is a great hotel and I’d be happy to stay again.
Stayed 4 nights in Sep 2019

4/10 Poor

Jocelyn

Disliked: Cleanliness, property conditions & facilities, room comfort
Fraud. Should be removed from this site
Nothing like the image, crapy room, smelly. Hotel is surended with construction , the size of the room is a fraud compate to the reality. The sign outside do not exist, no indication of the hotel. Construction man told me whete to find it, cancel my reservation and booked somewhere else
Stayed 1 night in Sep 2019

10/10 Excellent

Nilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Nido's Nest
Amazing experience. Hotel Staff very attentive to our needs,
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big spacious room and clean. Breakfast is good being serve in a balcony in front of your room. Very helpful staff. There was a fire in the building in front of the hotel when we were there and the staff are calm and efficient about telling guest to be prepared just in case there is evacuation.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

El Nido
I don’t really know how to rate this. I felt like I was staying in the middle of a construction site. Great location though and they arranged a shuttle to the airport for me.
Stayed 1 night in Mar 2019

8/10 Good

Ronalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

2/10 Terrible

Riccardo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nightmare
The room we stayed in first was clean but the shower was freezing so they moved us to another room which was also clean but still had problems with shower. Called the staff in many times to fix it. When we got o this water it lasted 5 minuets then the water became very slow. Was terrible and stressful to not have a proper wash. The staff were friendly but did not seem to compensate and charged us full amount for extras for example towels and never apologized for our experience. But good location.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Decent value at the price point, staff was very helpful.
Stayed 1 night in May 2018

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy
It’s under construction it’s horrible would not recommend it to anyone
Stayed 2 nights in Dec 2017

2/10 Terrible

zhao, china

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this place
It is literally a hardware/construction supplies store with rooms for rent at the back. the entrance was hard to find with no signage. it was dirty and unsafe with cement bags, pvc pipes, plywood, roofing materials strewn all over the place. during day time it is noisy with sounds of construction on going, many men are going in and out of the building. not a good place to stay if you want comfort and peace of mind.
Stayed 1 night in Sep 2017

8/10 Good

luis, Costa Rica

Liked: Cleanliness, staff & service, room comfort
Well located, nice and affordable place to stay
Despite the obscure entrance and the construction materials on the street, the hotel is nice, clean, well located-- just 100mts from the beach. Has a nice terrace and coffee 24/7. Internet is slow and unreliable but the rest is perfectly ok for a good stay. Room was very clean and confortable. To get there just ride the bus until the yard where buses are kept overnight. The hotel is right next to it, and everything else is at walking distance.

2/10 Terrible

Alex, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a building site
The 'hotel' is set back through building works. When we arrived the toilet didn't work, and neither did any wifi. They shouldn't say there is wifi when they know it doesn't work. It's the noisiest place we've ever stayed with building works starting from the early hours, aircon which sounds like a jumbo jet, making it near impossible to sleep on a mattress which felt like a concert block. No toilet roll, towels or bedsheets were changed for the four nights we stayed there.

8/10 Good

Andre khoury, beirut

Liked: Property conditions & facilities
personal opinion
it was ok good for a buck

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No comfort at Big Creek Mansion
The hotel was very outdated and the WiFi didn't work. To get to the hotel you had to walk through a alley. Overall this is not a good place to stay.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

4/10 Poor

Edward

Disliked: Staff & service, property conditions & facilities, room comfort
A waste of money
Don't waste your money on this hotel. I had a three-night reservation but could only stay one brief night. It's still under construction so the noise and paint fumes were overwhelming. While the room was clean and good size, it is bare except for the bed. No chair, no table, no luggage rack, no mirror, and no desk. There was a shift supervisor who tried to help, but management was no where to been seen.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel no internet and breakfast
Once we get in to the room I smell a bad odor right away ( mapanghe) no celphone signal and internet, shower room had no soap rack and stink, lots of noise coming from the construction, they had coffee on the hallway but no breakfast provided.

4/10 Poor

tyler

Disliked: Property conditions & facilities
They are trying to remodel, I think. Place was a mess. No sign out front, just some random walkway to get behind some stores to find it. They are the only hotel in the area that we saw that didn't have a generator for when the power was out.

4/10 Poor

raymond

Disliked: Cleanliness, staff & service, property conditions & facilities
first they have construction going on which was not disclosed. dust from cement. workers moving in and out of common area. noisy. they keep turning or moving thw wifi. not worth the money