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Rosanna's Pension

2.5 star property

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December 2024
January 2025

Photo gallery for Rosanna's Pension

On the beach
On the beach
Balcony
Beachfront Double Room (UpperLevel) | In-room safe, desk, blackout drapes, free WiFi
Beachfront Double Room (Lower Level) | Beach/ocean view

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Hama Street, Masagana, El Nido, Palawan, 5313
  • Bacuit Bay
    1 min walk
  • El Nido Main Beach
    1 min walk
  • Parish of St Francis of Assisi
    6 min walk
  • El Nido (ENI)
    7 min drive

Room options

View all photos for Beachfront Double Room (Lower Level)

Beachfront Double Room (Lower Level) | In-room safe, desk, blackout drapes, free WiFi

Beachfront Double Room (Lower Level)

  • 108 sq ft
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Beachfront Double Room (UpperLevel)

Beachfront Double Room (UpperLevel) | In-room safe, desk, blackout drapes, free WiFi

Beachfront Double Room (UpperLevel)

  • 108 sq ft
  • Beach view
  • Sleeps 3
  • 1 Queen Bed

About this property

Rosanna's Pension

Guest house in Barangay Buena Suerte
This guesthouse features a coffee shop/cafe, concierge services, and dry cleaning. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Rosanna's Pension offers 23 air-conditioned accommodations with safes and complimentary toiletries. This El Nido guesthouse provides complimentary wireless Internet access. Bathrooms include showers with hydromassage showerheads, and bidets. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The guesthouse offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. This beach guesthouse also offers a terrace, barbecue grills, and tour/ticket assistance.

Rosanna's Pension has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 10 AM. A complimentary manager's reception is offered each day.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 7:00 PM at scheduled times and on request

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A coffee shop/cafe
  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • On the bay
  • On the beach
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: PHP 1000 per person (roundtrip)
  • Airport shuttle fee per child: PHP 1000 (roundtrip), (from 4 to 8 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Rosanna's Pension House El Nido
Rosanna's Pension House
Rosanna's Pension El Nido
Rosanna's Pension
Rosanna`s Cottages Hotel El Nido
Rosanna's Pension El Nido, Palawan Island
Rosanna's Pension Guesthouse El Nido
Rosanna's Pension Guesthouse
Rosanna's Pension El Nido
Rosanna's Pension Guesthouse
Rosanna's Pension Guesthouse El Nido

Rosanna's Pension Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 64 reviews" "
Rating 8 - Good. 22 out of 64 reviews" "
Rating 6 - Okay. 15 out of 64 reviews" "
Rating 4 - Poor. 6 out of 64 reviews" "
Rating 2 - Terrible. 4 out of 64 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location and view! Rooms are quite small but view is amazing! Overall the property is good for what you pay for.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
electricity problems
the electricity was down 4pm on our third day they used generator generator can support air conditioner 3am on our last night of stay I woke up in sweat, the airconditioner unit was not working again the staff gave me an electric fan
Stayed 2 nights in Jun 2019

8/10 Good

Brian

Liked: Staff & service, property conditions & facilities, room comfort
Good location.
Great location. We got a million dollars view from our room. Most of the staff are friendly.
Stayed 2 nights in May 2019

6/10 Okay

Stephen, Texas, US

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel is in dire need of a make over. Th owner should reinvest some of that high room rate ( for the condition of the room) into new shower head, or toilet paper holder and maybe some small shampoo and conditioning. If you book, insist on room 11, otherwise you get view of coconut tree.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is good the room is let a bit small, and also the have to put small refrigerator instead of the small shelf. But the location is perfect!
Stayed 8 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is perfect the location as well , the staff is good also !
Stayed 8 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! We really loved our room and the staff!!!
Stayed 10 nights in Jan 2019

6/10 Okay

Benjamin

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Over priced
Small rooms. Bathroom needs a good clean. Grouts all black. Shower heads mouldy. No WiFi in the room. Bit over priced for what it is !!!
Stayed 3 nights in Dec 2018

6/10 Okay

CONOR

El nido
Friendly staff, just never understood why toilet paper was never replenished :-( without requesting it. Nice views of the local bay/harbour area.
Stayed 6 nights in Nov 2018

8/10 Good

Pi, Philippines

Liked: Staff & service, property conditions & facilities
Close to the beach
Stayed 4 nights in Jun 2018

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Completely satisfied
Awesome!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed stay in El Nido
Hotel was clean and very reasonable for the price. Short walk to the restaurants and beach front. Staff helpful and friendly.

10/10 Excellent

Anat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The team were super nice. The lication is great.

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bay-side hotel - basic, clean and helpful.
Great hotel, our room faced the beach. Rooms are basic, with a wet bathroom (which is common across Asia), breakfast is also good. Good location away from the main noise of El Nido. This was my second stay at Rosanna's. They do have rooms that do not face the beach, so just check what you're booking. Reading other reviews, its clear that some people come to El Nido expecting city-level service and facilities. El Nido might be 1 hour flight from Manila, but its still remote, with limited and under developed infrastructure--power, sewerage, electricity, internet, roads, health services.
Stayed 4 nights in Jan 2018

4/10 Poor

Candy, Taiwan

Disliked: Property conditions & facilities
The only good thing is the view from the balcony
We booked this hotel in March 2017 via Expedia for stay from 1-3 Jan 2018. When we arrived at the hotel, the staff could not find our reservation. She tried to search our booking reference number, name and even in cancellation lists but without success. She told us to call Expedia to sort out the problem. With no other options, we had to make an international roaming call to Expedia. The staff at Expedia were going back and forth with us and the hotel, giving other reference numbers for the hotel to search but still nothing. All this time we had to talk to different people from Expedia and hold the call while they contacted the hotel. The call lasted more than 30min which we were billed about US$60. Although staff from the hotel and Expedia were trying to help but we were not satisfied with their method. When we told the staff at Expedia to call us back once they had sorted out everything, they just kept on telling us to hold. The hotel staff also looked very confused and didn’t know how to deal with the situation. They did offer us to check into another hotel and give us a cost difference refund if that other hotel costed less but could not give us an answer to what if it costed more..? It was just a very frustrating situation. In the end, with our luck, one of their guest checked out earlier than expected, so we eventually got the room we wanted. The room had a nice balcony with the view of El nido town and the sea. I will never book through Expedia again. Bad experience!
Stayed 2 nights in Dec 2017

6/10 Okay

Anna

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good place near the beach.
It was good. But the smell from the toilet if you let the door open is horrible. The room she give us is room 9 so the view is coconut lol but i see half of the beach even I pay for beach front.
Stayed 2 nights in Dec 2017

8/10 Good

Steven, Surrey, BC, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Ideal hotel to bookend El Nido Paradise tours
This is a comfortable hotel within steps of the El Nido Paradise tour boats (and their office, and restaurants)...That means ultimate convenience -nothing between you and the beach but your patio and immediate access to rest (and quality air conditioning) when you complete island hopping. As of our visit (yesterday), wifi was based out of the lobby -not the rooms- but we had a room near the lobby and that gave us fairly reliable signal.
Stayed 1 night in Nov 2017

8/10 Good

Kevin, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Great location & very clean room
This hotel is in a great location of El Nido and it is a very clean and well kept hotel. The staff was ok and the breakfast was good. This hotel is directly on the beach and has beautiful veiws of the sunset. The rooms are very clean but a bit small but it was ok.
Stayed 3 nights in Oct 2017

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Traveling
No refrigerator in room. Air conditioner didn't work well. The view was great and direct access to beach is nice. Great view from balcony. Breakfast was good. I'm
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced dump facing party beach
This was one of the most expensive hotels in town, presumably because of its position on the beach. Otherwise it was squalid; the bathroom smelled like gingivitis at all times. It's a cheap hostel at hotel prices. When the power goes out, as it often does in el nido, the hotel generator isn't strong enough to run the air conditioner. Being on the beach is a bad idea in el nido. Your room is open to people walking by and the deck is shared. Not secure, and at night the nearby disco thumps in your ear. There is no reason to pay a premium for this place; much the opposite.

6/10 Okay

esther

Liked: Staff & service
great location
the location was great but the restroom needs shower curtain everything gets wet when u take a shower

8/10 Good

Xenia, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice beach front hotel
A pleasant stay at this hotel. Friendly and accommodating staff. Nice and reasonably priced breakfast.

8/10 Good

Lee

Liked: Cleanliness, room comfort
Clean room with a beautiful view. Was disappointed to find out the shower didn't have any hot water. Wifi only worked in the lobby. Good experience overall

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Room double booked, resolved eventually
We booked a beach front room (at extra cost) 6 months before our stay, when we arrived we were told that the room was unavailable due to a plumbing issue. Alarm bells rang, I had read a similar review about them before. We questioned this as all of the beach front rooms were obviously occupied and eventually the staff admitted it was a lie and they had sold our room to someone else! With the support of Hotel.com and after lots of complaining at the hotel we were given the room we had booked, compensated for their mistake and we had a lovely time. I just want to warn others, if they try to say that there is a fault with your room you should question this as it's possible not the truth!