Hotel Riu Guanacaste - All Inclusive

3.5 star property

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Waterslide
5 bars/lounges, swim-up bar, poolside bar
On the beach, sun loungers, beach towels, scuba diving
2 bedrooms, minibar, in-room safe, blackout drapes
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All inclusive
  • 24/7 front desk
  • Spa
  • Bar
  • Housekeeping

Explore the area

View in a map
Sardinal de Carrillo, Playa Matapalo, Sardinal, Guanacaste
  • Diamante Eco Adventure Park
    ‪6 min walk‬
  • Coco Beach
    ‪36 min drive‬
  • Ocotal Beach
    ‪39 min drive‬
  • Liberia (LIR-Daniel Oduber Intl.)
    ‪52 min drive‬

Room options

Superior Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Superior Room (U)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (L)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, Ocean View (U)

7.0 out of 10
Good
(36 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Double Room, 2 Bedrooms (U)

  • 323 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (U)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite (U)

8.6 out of 10
Excellent
(12 reviews)
  • 712 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (L)

  • 818 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (U)

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Sea View (E)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (L)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Garden View (L)

  • 185 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (U)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 818 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Pool View (Superior | L)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room (& Friends | B2C-CA)

  • Sleeps 5
  • 1 King Bed

Deluxe Room (C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Suite, Jetted Tub, Ocean View (C)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (Superior | C)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Pool View (Superior | C)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Double Room (ROH | C)

7.8 out of 10
Good
(7 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Room, Pool View (U)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | U)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | U)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Double Room (E)

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Double Room (C)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Room (L)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (L)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Double Room (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (C)

8.8 out of 10
Excellent
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (Superior | L)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, Garden View (& Friends | B2C-CA)

  • Sleeps 5
  • 1 King Bed

Double Room (Swim up | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Family Room, Garden View (& Friends | C)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Room (& Friends | C)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Superior Double Room ( Kid Free | C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (C)

  • Sleeps 2
  • 1 King Bed

Double Room (ROH | Kid Free | C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Swim up | C)

  • Sleeps 2
  • 1 King Bed

Double Room, Courtyard View (E)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (U)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Standard Double Room, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Sea View (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Pool View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Room (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Double Room, Connecting Rooms (ROH | C)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Double Room, Connecting Rooms (C)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

  • 334 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (Superior | B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Deluxe Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Garden View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room (& Friends | B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Suite, Jetted Tub, Ocean View (E)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room (U)

7.6 out of 10
Good
(152 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room (U)

7.6 out of 10
Good
(31 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Suite (E)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Garden View (& Friends | B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Double Room (Swim up | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room (& Friends | U)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Superior Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, Garden View (& Friends | U)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Garden View (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Swim up | U)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

  • Sleeps 2
  • 1 King Bed

Double Room Standard with Sea View

  • 355 sq ft
  • Sea view
  • Sleeps 4

Double Room Standard with Garden View

  • 355 sq ft
  • Sleeps 4

Room Standard

  • 355 sq ft
  • Sleeps 4

Quadruple Room

  • 409 sq ft
  • Sleeps 4

Family Room -5 guests-

  • 818 sq ft
  • Sleeps 5

Suite Deluxe with Sea View

  • 710 sq ft
  • Sea view
  • Sleeps 2

Suite

  • 710 sq ft
  • Sleeps 2

Family Room -5 guests- Superior

  • 624 sq ft
  • Sleeps 5

Family Room -5 guests- Superior with Pool View

  • 624 sq ft
  • Sleeps 5

Room Standard

  • 409 sq ft
  • Sleeps 3

Room Standard with Pool View

  • 409 sq ft
  • Sleeps 3

Similar properties

About this property

Hotel Riu Guanacaste - All Inclusive

3.5-star Sardinal property with private balconies
Catch some rays at the beach or spend the day relaxing at Hotel Riu Guanacaste - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Guanacaste - All Inclusive offers 701 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sardinal property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

An indoor tennis court, a health club, and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Hotel Riu Guanacaste - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Guanacaste - All Inclusive features a full-service spa, a complimentary water park, and 3 outdoor swimming pools. Dining is available at one of the property's 5 restaurants. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This all-inclusive property also offers a children's pool, a health club, and a nightclub. Onsite self parking is complimentary.

Hotel Riu Guanacaste - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Liberia - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Furama - This restaurant specializes in Asian cuisine and serves dinner only.
La Toscana - This restaurant specializes in Italian cuisine and serves dinner only.
Tucan - This restaurant specializes in international cuisine and serves dinner only.
Ocotal Steak House - This poolside restaurant serves dinner only. Reservations are required.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Furama
  • La Toscana
  • Liberia
  • Ocotal Steak House
  • Tucan

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Indoor tennis court
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Guanacaste
Guanacaste All Inclusive
Guanacaste Riu
Riu Guanacaste
Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive El Ocotal
Riu Guanacaste El Ocotal
Hotel Riu Guanacaste All Inclusive El Ocotal
Hotel Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive All-inclusive property El Ocotal
Riu Guanacaste All Inclusive All-inclusive property
Riu Guanacaste Inclusive Ocot
Riu Guanacaste All Inclusive
Hotel Riu Guanacaste - All Inclusive Sardinal
Hotel Riu Guanacaste - All Inclusive All-inclusive property

Hotel Riu Guanacaste - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 521 out of 1355 reviews
Rating 8 - Good. 363 out of 1355 reviews
Rating 6 - Okay. 251 out of 1355 reviews
Rating 4 - Poor. 106 out of 1355 reviews
Rating 2 - Terrible. 114 out of 1355 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sahil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
THE PROPERTY WAS REALY GOOD BETTER THEN EXPECTED.
Stayed 5 nights in Apr 2025

8/10 Good

Max

Stayed 4 nights in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Sports bar being open 24 hrs
Stayed 4 nights in Apr 2025

4/10 Poor

Bethany

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property was being closed immediately after our stay for much-needed updating unbeknownst to us. Dining options were limited at the time we were there and food available was sub-par and we were often unwell after eating. Staff was super friendly, however, and we enjoyed their hospitality. The spa was amazing for our massages/facial, and bar staff at the pool was exceptional.
Stayed 5 nights in Apr 2025

8/10 Good

Stephen Joseph, Haskell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very close to the eco-park, but otherwise a little remote.
Stayed 4 nights in Apr 2025

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 7 nights in Apr 2025

10/10 Excellent

Anthony

Stayed 6 nights in Apr 2025

4/10 Poor

Melissa, Gulfport

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
During our stay we had a DND sign on our door and still someone entered and stole $250 from us on 2 separate occasions. The music at 9pm below us was so loud, we had long days from excursions and couldn’t sleep. Not all dining was open because they were closing the hotel for renovations. Also so dirty, beach was horrible. Food horrific. Front desk did nothing about our cash being stolen.
Stayed 5 nights in Apr 2025

8/10 Good

Madalina Anisoara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

8/10 Good

Yolanda

Traveled with family
Liked: Cleanliness, staff & service
Friendly staff. Good value place convenient to experiences located on a beautiful beach.
Stayed 7 nights in Apr 2025

10/10 Excellent

Nirra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was beautiful and amazing. The view of the property and water.
Stayed 3 nights in Apr 2025

4/10 Poor

leslie

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most dissappointed my family has been with any all-inclusive resort we have ever been to. The resort was very old and worn down, dirty and staff was rude. We noticed that the hotel was closing some of their restaurants each night, so we asked the staff. Without knowing, the hotel was closing for 6 months for renovations. As we were eating or using the pool or watching nightly shows, staff was literally taking the hotel apart. Fixtures were being taken off the walls, construction was being done, restaurants closing. Our a/c barely worked in our room and when asked if we could change rooms, we were told "no" without consideration of even trying or even an apology. Staff is very rude and resort grounds always seemed dirty/unkept. I would never recommend this resort to family or friends
Stayed 7 nights in Apr 2025

10/10 Excellent

Dennis Onentia

Stayed 3 nights in Feb 2025

8/10 Good

Jessica

Stayed 8 nights in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Craig Paul

Traveled with partner
Liked: Cleanliness, amenities
Nice hotel, good food options and facilities. Restocking the mini bar (water) occured sporadically and the glasses were potentially never cleaned. Theres only soap in the bathroom, no shampoo/conditioner/moisturiser in the bathrooms (4 stars?) Unpleasant aroma outside at certain times of the day (dodgy plumbing) The process of booking a restaurant (que 30 minutes in advance and hope theres a seat) is dire. I would however, go back. It was nice, and reasonable value for money.
Stayed 8 nights in Apr 2025

10/10 Excellent

Jason

Stayed 7 nights in Apr 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property was nice but very very noisy in the evening with loud music. Food wasn’t terrible and not great. It was average and a lot of options, fine for us. Rooms were very dated but also very clean. Beach was wonderful and pools were nice. Resort needs a facelift but we enjoyed ourselves.
Stayed 6 nights in Apr 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
First time to costa rica and staying here was perfect!! The am buffet isn’t the best but it’s free! We munched on waffles :P Overall great stay and look forward to other stays at the rui!
Stayed 4 nights in Apr 2025

10/10 Excellent

AADC

Liked: Cleanliness, staff & service, property conditions & facilities
I definitely recommend this resort , my check in was great Jesus was the best. Very welcoming and polite. The buffet was good & plentiful cleanliness could have been better but it wasn’t unpleasant at all. I ate like a guy at a buffet supposed to eat . The bartender was good & nice drinks made to get you where you’re trying to go. Pool area was clean & very spacious swim up bar.
Stayed 3 nights in Apr 2025

8/10 Good

Glenn Wilson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

dindial

Traveled with partner
Liked: Cleanliness, staff & service
The elevator main lobby terrible not working most of the time
Stayed 11 nights in Apr 2025

10/10 Excellent

Jason

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vacation exceeded our expectations. Staff were friendly and helpful. Room was very clean and comfortable. Lots of food options, quality of food was excellent. Multiple areas on site to spend you time from the beach multiple pools, and waterslides. Will definitely book a RIU hotel vacation again.
Stayed 7 nights in Apr 2025

8/10 Good

lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities
Food was terrible but i loved Costa Rica and the pools and beach
Stayed 4 nights in Apr 2025