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Chase Suite Hotel El Paso

3.0 star property

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Photo gallery for Chase Suite Hotel El Paso

Sports facility
Signature Room, 1 Queen Bed | Living area | Flat-screen TV
2 outdoor pools, sun loungers
Golf
Signature Room, 2 Bedrooms (King) | Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

Map
6791 Montana Ave, El Paso, TX, 79925
  • Bassett Place
    ‪3 min drive‬
  • Cielo Vista Mall
    ‪4 min drive‬
  • Fort Bliss
    ‪8 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪15 min walk‬

Room options

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Signature Room, 1 King Bed

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Accessible

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, Accessible

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Signature Room, 1 Queen Bed

  • 495 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 2 Bedrooms (King)

Signature Room, 2 Bedrooms (King) | Living area | Flat-screen TV

Signature Room, 2 Bedrooms (King)

  • 855 sq ft
  • Sleeps 4
  • 2 King Beds

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The price is $179
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$213 total
includes taxes & fees
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About this property

Chase Suite Hotel El Paso

El Paso hotel with in-room kitchens
This smoke-free hotel features 2 outdoor pools, a fitness center, and a 24-hour business center. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a conference center, coffee/tea in a common area, and a business center.
Chase Suite Hotel El Paso offers 200 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a fitness center.
Chase Suite Hotel El Paso features 2 outdoor swimming pools and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 1841 square feet (171 square meters) include a conference center. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Chase Suite Hotel El Paso is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 2 outdoor pools
  • Gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free area shuttle
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,841 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 25 buildings
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay), plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 45 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Property is also known as

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Chase Suite Hotel El Paso Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1002 reviews
Rating 8 - Good. 257 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2025

10/10 Excellent

luis

Stayed 1 night in Jan 2025

8/10 Good

Jose R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Stay
Even though the facility is in great condition, the only thing that needs to improve is the breakfast choice of meals, there wasn't that many. But there’s a lot of restaurants close to the hotel.
Stayed 9 nights in Dec 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service, room comfort
NO BREAKFAST
No breakfast provided – said it was a holiday. Go figure that one out. No offer of a discount to compensate. Just no breakfast. Realize second story does not have Elevator- units are dated, but nicely kept up inside. TV so small that in larger units you cannot comfortably see the TV. Generally good value.
Stayed 1 night in Dec 2024

6/10 Okay

Raina

Disliked: Staff & service, property conditions & facilities
Front desk nightmare
The person checking is in had a terrible attitude. She was short didn’t explain their protocols. The room they gave us was the least stocked and noisiest room I’ve ever stayed at. The rooms usually have pot and pans , salt and pepper, coffee and other amenities which were ALL missing. Not sure if theirs new management but they need better customer service personnel. I even witnessed a customer telling the girl in the front that she was rude !!! She was screaming something back at him.
Stayed 3 nights in Dec 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Karina

Stayed 3 nights in Dec 2024

8/10 Good

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Deane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property but TV was way to small
Stayed 3 nights in Nov 2024

10/10 Excellent

Viktor

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gary Charles Pavicic

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly, Gulf Breeze

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful quiet, spacious, and unique "apartment like" property off the beaten path. Only there one night, as a stop on a cross-country journey, but loved the staff, the "room" and the ease of it all. There is bad customer service, then there is good customer service, and then there is the WONDERMENT that is Thomas at the Front Desk...WOW, he absolutely personifies friendliness, helpfulness, professionalism, local-facts, and all-around awesomeness!! Definetely worth a stay if in the area!
Stayed 1 night in Dec 2024

8/10 Good

Robert

Stayed 5 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, everything perfect
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again. Staff were friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the 2 bedroom king suite. The only thing is the ice maker in the freezer was not working. Called front desk and a work order was placed but not fixed during my stay.
Stayed 1 night in Nov 2024

6/10 Okay

Marcella

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Worth a stay
The hotel rooms were a bit small than i thought but the kitchen was a good size. The furniture was a bit crusty. We found a cockroach in our bathroom. The staff immediately gave us a new room. I asked for a discount or an upgraded room and they werent willing to. The Pictures are a bit disappointing in real life. Certain rooms are nicer than others
Stayed 4 nights in Nov 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice former-efficiency-apartment-turned-hotel room, clean, nice kitchen.
Stayed 2 nights in Nov 2024

6/10 Okay

Ofelia, Arlington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shopping and airport.
Stayed 5 nights in Nov 2024