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DoubleTree by Hilton El Paso Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton El Paso Downtown

Room, 1 King Bed, Non Smoking, Patio | Premium bedding, in-room safe, desk, blackout drapes
Reception
Bar (on property)
Pool
Restaurant

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Breakfast available
  • Parking available
  • Air conditioning

Explore the area

Map
600 N El Paso Street, El Paso, TX, 79901
  • Southwest University Park
    2 min walk
  • Judson F. Williams Convention Center
    4 min walk
  • Abraham Chavez Theater
    5 min walk
  • El Paso, TX (ELP-El Paso Intl.)
    14 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Bathtub

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Patio

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 301.4 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott El Paso Downtown/Convention Center

Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (712)
The price is $129
per night
$153 total
includes taxes & fees
Jan 6 - Jan 7
Courtyard by Marriott El Paso Downtown/Convention Center

About this property

DoubleTree by Hilton El Paso Downtown

4-star hotel in Downtown El Paso
A restaurant, a 24-hour fitness center, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
DoubleTree by Hilton El Paso Downtown offers 200 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. This 4-star property offers access to a business center and a meeting room. Event facilities measuring 6000 square feet (557 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

DoubleTree by Hilton El Paso Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Fire Bar - Onsite bar.
M Cafe - Onsite coffee shop. Open daily.
The Fire Restaurant - Onsite restaurant. Open daily.
Ristorante Casanova - This bistro serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 per person
  • A restaurant

Restaurants on site

  • Fire Bar
  • M Cafe
  • Ristorante Casanova
  • The Fire Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6,000 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • In the mountains

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 0.75 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 per person
  • Self parking fee: USD 18 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton El Paso Downtown
DoubleTree Hilton Hotel El Paso Downtown
DoubleTree Hilton El Paso Downtown Hotel
DoubleTree Hilton El Paso
Doubletree By Hilton Paso Paso
DoubleTree by Hilton El Paso Downtown Hotel
DoubleTree by Hilton El Paso Downtown El Paso
DoubleTree by Hilton El Paso Downtown Hotel El Paso

DoubleTree by Hilton El Paso Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 449 out of 1002 reviews" "
Rating 8 - Good. 234 out of 1002 reviews" "
Rating 6 - Okay. 138 out of 1002 reviews" "
Rating 4 - Poor. 85 out of 1002 reviews" "
Rating 2 - Terrible. 96 out of 1002 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Andy

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Angelina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Karlos

Disliked: Staff & service, property conditions & facilities
Customer service poor
Stayed 2 nights in Aug 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Overall,our stay was great!
Stayed 4 nights in Sep 2024

10/10 Excellent

Celene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5star
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice and clean great staff
Stayed 1 night in Sep 2024

6/10 Okay

Elissa

Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

susana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Yordys

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Oz

Stayed 1 night in Apr 2024

4/10 Poor

maria

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property had an event at the patio. We should be notified of outdoor events when booking. We go to relax and lounge by pool, we dont want to be around 80 people and loud music. Will not be returning. Property is looking old too, needs plenty of upgrades.
Stayed 1 night in Sep 2024

10/10 Excellent

Nubia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Eliborio

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Carlos Javier

Disliked: Property conditions & facilities
Can belive they change $18.00 to park your vehicle at a hotel you just paid to stay at. That truly sucks. Won't ever stay or recommend this hotel to anyone. They had microwave ovens and mini refrigerators in hallway, had to wall around them to not trip over them.
Stayed 1 night in Aug 2024

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 1 night in Aug 2024

2/10 Terrible

Araceli

Traveled with family and small children
Disliked: Staff & service
Do not recommend this hotel, we had to call the front desk every time we left the room and tried getting back in, door fob was not working. They said they would call maintenance to fix it and we waited outside of our room for 30 min before anyone came just to open our room door and the problem was never fixed. Called front desk about 4-5 times to get into our room in less than 12 hours! Do not recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Norma, Roswell

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff and very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel didn't disappoint. It was beautiful! The pool was very nice and relaxing. There's a restaurant inside the hotel and the food is delicious. The room was spacious, clean, and safe. It is close to everything that downtown El Paso has to offer.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service
It took too long to check in because rooms was not clean yet. The next day when I returned from my work meetings at 5:30pm the room was not cleaned. Staff is friendly but inefficient. The restaurant had live music too loud, but the food was excellent. Dissapointed about Doubletree
Stayed 2 nights in Aug 2024

10/10 Excellent

Hugo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel and friendly staff
Stayed 1 night in Aug 2024