Embassy Suites by Hilton El Paso

3.5 star property

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Photo gallery for Embassy Suites by Hilton El Paso

Lobby
Exterior
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Lobby
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

Map
6100 Gateway East, El Paso, TX, 79905
  • Bassett Place
    ‪10 min walk‬
  • Cielo Vista Mall
    ‪5 min drive‬
  • Fort Bliss
    ‪8 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪8 min drive‬

Room options

King Suite, 2 Rooms

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • 430 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 430 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton El Paso

3.5-star hotel in Mission Valley
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Embassy Suites by Hilton El Paso offers 187 accommodations with laptop-compatible safes and safes. Accommodations are furnished with twin sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This El Paso hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Embassy Suites by Hilton El Paso provides a hot tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 5928 square feet (551 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite parking is available (surcharge).

Embassy Suites by Hilton El Paso is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM. A complimentary manager's reception is offered each day.
Gateway - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gateway

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 5,928 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1976
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming cats only
2 total (up to 45 lbs per pet)

Children and extra beds

Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 5 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

El Paso Hotel
El Paso Hotel Suites
El Paso Suites
El Paso Suites Hotel
Hotel El Paso
Hotel El Paso Suites
Hotel Suites El Paso
Suites El Paso
Embassy Suites El Paso Hotel El Paso
El Paso Embassy Suites
Embassy Suites Hilton El Paso Hotel
Embassy Suites Hilton El Paso
Embassy Suites By Hilton Paso
Embassy Suites by Hilton El Paso Hotel
Embassy Suites by Hilton El Paso El Paso
Embassy Suites by Hilton El Paso Hotel El Paso

Embassy Suites by Hilton El Paso Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1003 reviews
Rating 8 - Good. 217 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

David R

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location near the airport. Bathrooms weren’t as clean as they should have been. Counters seemed greasy, hair on the floor, toiletries were empty. Toilet seat was loose. The complimentary breakfast was very nice though. The hotel is what I probably should have expected for what it was.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jarrod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff was wonderful! Parking lot needs improvement and cleaning.
Stayed 1 night in Jan 2025

8/10 Good

Kamini

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and breakfast was good-as always is the case with Embassy Suites. This property is still under renovation.We got the top floor and it was very very noisy. The late night front desk staff and the security however were very accommodating and helped us move to a lower floor when we complained. I do not know why dogs were allowed in the breakfast area though.

8/10 Good

Tami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub wasn't working which is one of the biggest reasons we chose to stay there
Stayed 1 night in Jan 2025

4/10 Poor

Amanda

Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Dec 2024

8/10 Good

Cornelius, El paso

The high shoes were very dirty
Stayed 1 night in Jan 2025

6/10 Okay

Charlie

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had a funny smell to it when we went in. The sink in the living room had a leak when the water drained, so we couldn't use it. The water would spill out of the cabinet and on to the floor. We ordered room service after a long road trip. All of the food was served on styrofoam, including the very hot soup. It was in a cup, both the same size even though I ordered a cup and a bowl of soup. The cup started to melt around the edges. It was pretty bad. Breakfast had started with some plates, but then switched everything to styrofoam and plastic. Ton of waste out of that place. The lighting in the small bath room is over the shower and very bad. It was very dark in that bathroom. I do not recommend this place and will not stay there again.
Stayed 1 night in Jan 2025

8/10 Good

Cristina Sanchez

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Everything was good, but the cleaning was disappointing. First, we found an earplug under the bed. The shower curtains were dirty on the inside (the side facing the shower). During the day between our two-night stay, the only cleaning done was making the bed and emptying the trash. The bathroom was left exactly as we had left it. I seriously doubt I would reserve with them again.
Stayed 2 nights in Jan 2025

6/10 Okay

Celia

Traveled with family
Liked: Cleanliness, staff & service
Stayed in room 311 the smell of chlorine from the pool and the humidity was too much! Bathroom was so small barely enough room for one person I had my 3 year old granddaughter and it was a tight squeeze when it was time to shower her! I was not impressed at all with this hotel
Stayed 2 nights in Jan 2025

6/10 Okay

ANA

Traveled with family and small children
Overall the hotel was dirty.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff. We always have a pleasant staycation and vacation with embassy suites!!
Stayed 1 night in Dec 2024

10/10 Excellent

cesar Del

Stayed 1 night in Jan 2025

10/10 Excellent

Ardelio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option at ELP
My first option at ELP. Furniture renewed, it's a great option
Stayed 4 nights in Dec 2024

10/10 Excellent

Patricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The personnel of the hotel incredible, inside pool my kids love it, clean, excellent room space and cleanness, good breakfast buffet
Stayed 1 night in Dec 2024

10/10 Excellent

JAAQUELIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Rosendo

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room had trash on the floor from previous guests
Stayed 4 nights in Dec 2024

8/10 Good

Paul

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Julio

Stayed 1 night in Dec 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024