Extend-A-Suites Utep

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extend-A-Suites Utep

BBQ/picnic area
Exterior
Outdoor pool
Lobby
Standard Room, 1 King Bed, Non Smoking | View from room

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
500 Executive Center Boulevard, El Paso, TX, 79902
  • Don Haskins Center
    3 min drive
  • Coney Island
    9 min walk
  • El Paso Bus Station
    5 min drive
  • El Paso, TX (ELP-El Paso Intl.)
    17 min drive

Room options

Double Room, Non Smoking

  • 250 sq ft
  • Hill view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed

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About this property

Extend-A-Suites Utep

El Paso motel with outdoor pool
This motel features an outdoor pool, a 24-hour business center, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and laundry facilities. Change of towels is available on request.
Extend-A-Suites Utep offers 98 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This El Paso motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 3000 square feet (270 square meters) include a conference center. This business-friendly motel also offers an outdoor pool, barbecue grills, and multilingual staff. Concierge services and wedding services can be provided. Complimentary self parking is available on site, along with a car charging station.

Extend-A-Suites Utep has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,000 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay), plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
4 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Americas Best Value Inn El Paso West
Americas Best Value Inn Hotel El Paso West
Americas Best Value Inn El Paso West Motel
Hotel Hillvue
Hillvue El Paso
Extend-A-Suites Motel El Paso
Extend-A-Suites El Paso
Extend-A-Suites Utep Motel El Paso
Extend-A-Suites Utep Motel
Extend-A-Suites Utep El Paso
Hotel Hillvue El Paso
Extend-A-Suites Utep Motel
Extend-A-Suites Utep El Paso
Extend-A-Suites Utep Motel El Paso

Extend-A-Suites Utep Reviews

Reviews

6.0
Rating 10 - Excellent. 78 out of 421 reviews" "
Rating 8 - Good. 92 out of 421 reviews" "
Rating 6 - Okay. 77 out of 421 reviews" "
Rating 4 - Poor. 64 out of 421 reviews" "
Rating 2 - Terrible. 110 out of 421 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Juan

Business traveler
Liked: Staff & service, amenities
Stayed 4 nights in Sep 2024

4/10 Poor

Charles, Gilbert

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Xiaoyu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean
Stayed 1 night in Aug 2024

8/10 Good

Lazaro

Stayed 1 night in Aug 2024

4/10 Poor

Eun Jung

Disliked: Staff & service, property conditions & facilities
When we got there, the room and hall were so warm.
Stayed 1 night in Jul 2024

2/10 Terrible

Nyla

Disliked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Apr 2024

2/10 Terrible

Jenn

It was very hot in our room AC not cooling as much
Stayed 1 night in Jun 2024

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty and definitely unsanitary. Staff wasnt willing to correct the issues.
Stayed 1 night in Jun 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 1 night in Jun 2024

2/10 Terrible

Norma

Stayed 1 night in Jun 2024

2/10 Terrible

Max

Traveled with family and small children, Business traveler, Traveled with family
It was infested with roaches
Stayed 1 night in Jun 2024

6/10 Okay

Del

Stayed 1 night in Apr 2024

2/10 Terrible

María

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La puerta de la habitación no tenía seguro se abría fácilmente
Stayed 1 night in May 2024

2/10 Terrible

Rudolph, Houston

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worse hotel I have ever stayed in. I have stayed in hundred of hotels around the world, even in 3rd world countries. Door card did not work 99 percent of the time. Lost water pressure 50 percent of the time (no water). Toilet was backed up with every flush. Bath tub was clogged and stored a ton of water. Mold was present in portions of the room. Carpet was extremely dirty. I wish I could get my money back.
Stayed 2 nights in May 2024

10/10 Excellent

Kim Chi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Jose

Stayed 1 night in May 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Location, next to freeway and shopping and dinning at walking distance.
Stayed 1 night in Apr 2024

6/10 Okay

Francis

Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Worst hotels from Hotels.cm. Cash Only, No Credit Card. The smoke detector was not working becuase the battery was removed. That's illegal. The lock was broken. Tissue paper was out. No ice. It was terrible experience. If we could, we deserved the refund.
Stayed 1 night in Apr 2024

2/10 Terrible

ROBERT, South Lake Tahoe

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didn’t work. Phone was missing almost all buttons, so I couldn’t call the front desk. Only one towel. Less than half a roll of toilet paper. Trash on the floor. In fact, the floor was so dirty, we had to wear shoes inside. Our feet would otherwise get dirty. They sent an email to me less than half an hour before my arrival, while I was driving to the motel, demanding that I must pay only in cash. Thus, I wouldn’t be able to cancel payment after discovering the filthy, horrible condition the room was in. This place would not pass a health department inspection.
Stayed 1 night in Apr 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Erick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
Good

10/10 Excellent

Victoria

Stayed 1 night in Feb 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024