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Hilton Garden Inn El Paso / University

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn El Paso / University

Outdoor pool, sun loungers
Terrace/patio
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Hot Tub
  • Free airport shuttle
  • Pool

Explore the area

Map
111 W University Ave, El Paso, TX, 79902
  • University of Texas at El Paso
    ‪2 min walk‬
  • Las Palmas Medical Center
    ‪6 min walk‬
  • UTEP Theater
    ‪8 min walk‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • 600 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room

9.0 out of 10
Wonderful
(19 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible

8.6 out of 10
Excellent
(7 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Two Queens

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Two Queens

9.0 out of 10
Wonderful
(24 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room

9.6 out of 10
Exceptional
(19 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room (Parlor)

  • 400 sq ft
  • Sleeps 2
  • 1 Twin Murphy Bed

Similar properties

Exterior

HI Express El Paso Downtown, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Air conditioning
3.8 out of 5, Good, (1007)
The price is $79
per night
$93 total
includes taxes & fees
Feb 2 - Feb 3
HI Express El Paso Downtown, an IHG Hotel

About this property

Hilton Garden Inn El Paso / University

3-star El Paso hotel with rooftop terrace
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Garden Inn El Paso / University offers 153 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This El Paso hotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hilton Garden Inn El Paso / University provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 3 meeting rooms. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and complimentary newspapers in the lobby. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are complimentary for guests. Onsite parking is available (surcharge).

Hilton Garden Inn El Paso / University has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM
  • Free area shuttle up to 3 mi
  • Secured, covered self parking on site (USD 10 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 17 for adults and USD 8 to 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 17 for adults, and USD 8 to 17 for children
  • Covered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn El Paso University
Hilton Garden Inn University El Paso
Hilton Garden Inn University Hotel El Paso
Hotel Hilton Garden Inn El Paso / University El Paso
Hotel Hilton Garden Inn El Paso / University
Hilton Garden Inn El Paso University Hotel
Hilton Garden Inn El Paso University
El Paso Hilton Garden Inn El Paso / University Hotel
Hilton Garden Inn El Paso / University El Paso
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Hilton Garden Inn El Paso / University Hotel
Hilton Garden Inn El Paso / University El Paso
Hilton Garden Inn El Paso / University Hotel El Paso

Hilton Garden Inn El Paso / University Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1005 reviews" "
Rating 8 - Good. 239 out of 1005 reviews" "
Rating 6 - Okay. 74 out of 1005 reviews" "
Rating 4 - Poor. 50 out of 1005 reviews" "
Rating 2 - Terrible. 29 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Gerald

Business traveler
Disliked: Staff & service
They do not permit check in before 3 pm. Very inconvenient. Desk people unable to handle transactions for sale of items in their convenience store. Limited food service. Rediculous price for breakfast.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic experience with this hotel
Stayed 3 nights in Oct 2024

2/10 Terrible

Javier

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
1.No house keeping in the room, front desk attendant says they didnt have enough personnel. 2. In Expedia says breakfast was included and they argued was not included, I.ve paid for the breakfast 3.Room is dirty, unaceptable, this is not a 5 Days Inn Hotel 4.Front desk guy (large hair) must be kind with customers, he has not the competences to give a quality service. I wont return to this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Oct 2024

10/10 Excellent

Georgette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very luxurious. The lobby and the rooms are very well appointed and tasteful. The staff are professional and very accommodating. The price point reflects the caliber of experience lesser hotels cannot match. I am now a Hilton "loyalist!"
Stayed 3 nights in Oct 2024

6/10 Okay

Jill

Liked: Staff & service
Expected a bible for evening reading. Not enough cups or pods for AM coffee. Mold around tub, no bath fan. Staff so cheerful and helpful.
Stayed 1 night in Oct 2024

4/10 Poor

David

Liked: Property conditions & facilities
Disliked: Staff & service
I was told that breakfast was going to be complimentary, then I was presented with a $45 check
Stayed 1 night in Oct 2024

4/10 Poor

Ramon

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a great area near many different restaurants, easy access.
Stayed 1 night in Sep 2024

10/10 Excellent

Vaibhav

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Silvia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ezequiel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is close by the property, and they even have a bar at the lobby
Stayed 2 nights in Sep 2024

10/10 Excellent

Judy

Love it
Stayed 1 night in Sep 2024

10/10 Excellent

Nichole

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are vwey serviceable . Pick you from airport to the hotel and back
Stayed 1 night in Sep 2024

6/10 Okay

Drese

Traveled with group, Traveled with family
The bathroom could use an upgrade. Not as clean as it should’ve been. Everything else was good 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
It was overall a pretty nice experience except the breakfast I paid extra for breakfast and truly had better and house keeping we asked for our room to be cleaned numerous times a they never did and also had a problem with the toilet it wasn’t working properly but everything else was fine we wil stay again because it’s close to the stadium my son plays football for UTEP and the stadium is walking distance away from the hotel which is a big plus for us
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen, Houston

Stayed 1 night in Aug 2024

10/10 Excellent

Betty Jean

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Arnold Clint

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is excellent for family lay over! The commute and parking were easy and really close to UTEP where our son is studying. My little boy loved especially the swimming pool The property is also clean.. Looking forward for more bookings in the future.
Stayed 1 night in Aug 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Lesley, Artesia

Business traveler, Traveled with family
Disliked: Staff & service
It was easily accessible and there was plenty of parking. Check in was poor and there was no hot water and the A/C wasn’t reliable. Overall not worth the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Lupe

Traveled with group
Liked: Property conditions & facilities
The staff excellent and very friendly definitely ill stay there again
Stayed 1 night in Aug 2024

10/10 Excellent

Erick

Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean hotel rooms. Will definitely return.
Stayed 3 nights in Aug 2024