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Holiday Inn Express And Suites El Paso East, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express And Suites El Paso East, an IHG Hotel

Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Outdoor pool
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
3500 Joe Battle Blvd, El Paso, TX, 79938
  • Del Sol Medical Center
    12 min drive
  • Cielo Vista Mall
    13 min drive
  • Fort Bliss
    15 min drive
  • El Paso, TX (ELP-El Paso Intl.)
    18 min drive

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed (Walk-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility Tub) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Walk In Shower)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed (Walk In Shower)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Communication Accessible)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Mobility Tub)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility Transfer Shower)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Mobility Transfer Shower)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

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Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (286)
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About this property

Holiday Inn Express And Suites El Paso East, an IHG Hotel

Hotel in El Dorado West
An outdoor pool, a fitness center, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a front-desk safe, ATM/banking services, and a banquet hall are onsite.
Holiday Inn Express And Suites El Paso East, an IHG Hotel offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch Smart televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This El Paso hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express And Suites El Paso East, an IHG Hotel features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered. This business-friendly hotel also offers a front-desk safe, an ATM, and an elevator. Onsite self parking is complimentary.

Holiday Inn Express And Suites El Paso East, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express El
Holiday Inn Express Suites El Paso East
Holiday Inn Express And Suites El Paso East, an IHG Hotel Hotel

Holiday Inn Express And Suites El Paso East, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 304 out of 470 reviews" "
Rating 8 - Good. 99 out of 470 reviews" "
Rating 6 - Okay. 22 out of 470 reviews" "
Rating 4 - Poor. 20 out of 470 reviews" "
Rating 2 - Terrible. 25 out of 470 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kei

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival at 3pm room was not ready. We were told it would be awhile so the guy working the front desk spoke to someone in the back office and they told him for us to grab something from the items they had for sell in their little store. We really appreciate that kind gesture. We only took a water and a candy bar. WE will certainly return to your Hotel. Thank you!
Stayed 1 night in Aug 2024

6/10 Okay

JULES

Liked: Cleanliness, staff & service, property conditions & facilities
It was just okay.. I'm still trying to figure out how the bill was 160.I thought for sure it was only supposed to be Is about 110! When you're driving across the country for a new Florida you just don't have time for Reviews
Stayed 1 night in Jul 2024

10/10 Excellent

jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Excellent.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jacob

Stayed 2 nights in Jun 2024

8/10 Good

Horace

Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 4 nights in Jul 2024

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Roberto

Stayed 3 nights in Jul 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Chose the hotel closest to the hospital. Perfect location
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia, Georgetown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff, nice rooms and great breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

marco

Stayed 5 nights in Jul 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Joan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room smelled very disgusting. It was also warm like the AC wasn’t working properly. The good thing is that we weren’t there for very long. I wouldn’t chose to stay there again.
Stayed 2 nights in Jun 2024

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Fredrick

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood and black stains on pillow cases from previous stay.Also ac wasnt working and stayed at 80° When i talked to managemnet they still havent returned my call and could careless about the customer.
Stayed 3 nights in Jun 2024

8/10 Good

Leonel

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Was dirtier then my liking.
Stayed 1 night in Jun 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the location for the part of El Paso were in was great.
Stayed 2 nights in Jun 2024

2/10 Terrible

gabriela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
I was very disappointed !! My room 104 had a horrible smell with stains all over the carpet. Also the bottom of the pool was not clean properly. For a Holiday Inn I was very disappointed. Sadly I do not plan on staying there again.
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and courteous. The only thing was they ran out of towels in the pool and gym.
Stayed 3 nights in Jun 2024