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HI Express El Paso Downtown by IHG

2.5 star property

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Photo gallery for HI Express El Paso Downtown by IHG

Property amenity
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Free daily buffet breakfast
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included
$93
includes taxes & fees
Dec 25 - Dec 26

Explore the area

View in a map
409 E Missouri Ave, El Paso, TX, 79901
  • Place, Plaza Theater
    ‪7 min walk‬
  • Place, Judson F. Williams Convention Center
    ‪9 min walk‬
  • Place, University of Texas at El Paso
    ‪15 min walk‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(9 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(34 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(39 reviews)
  • 300 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

HI Express El Paso Downtown by IHG

Hotel in Downtown El Paso
A fitness center, a 24-hour business center, and conference space are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and gift shops/newsstands. Housekeeping is available on request.
HI Express El Paso Downtown by IHG offers 112 accommodations with coffee/tea makers and hair dryers. Cable television is provided.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1200 square feet (108 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

HI Express El Paso Downtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

HI Express El Paso Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 484 out of 1008 reviews
Rating 8 - Good. 225 out of 1008 reviews
Rating 6 - Okay. 116 out of 1008 reviews
Rating 4 - Poor. 97 out of 1008 reviews
Rating 2 - Terrible. 86 out of 1008 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Oyundari

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
,
Stayed 1 night in Aug 2025

10/10 Excellent

Maria D

Stayed 2 nights in May 2025

8/10 Good

America

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Aj

next to the freeway
Stayed 2 nights in Aug 2025

8/10 Good

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Socorro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camas limpias y cómodas.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 5 nights in Aug 2025

8/10 Good

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Stayed 1 night in Jul 2025

10/10 Excellent

Roberto Roy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like very much the quick acces from the lobby to the eleveators and from the elevators to the rooms very strategic matching the name of Holiday Express I tried to buy beer to enjoy in the lobby and no beer was available for sale that I did not like
Stayed 1 night in Aug 2025

8/10 Good

Ernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, would definitely stay there again. Restaurants are within walking distance from the hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, just a little noisy from the highway right outside. Should have asked for a room on the other side of the building. Clean and nicely appointed. Breakfast was good. Hard to go wrong at HI Express.
Stayed 1 night in Aug 2025

6/10 Okay

Chelsea

Traveled with partner
The property was well worn out .. huge gap underneath our door, door didnt seem to lock properly.. but other then that the aay was alright
Stayed 1 night in Jul 2025

10/10 Excellent

Pedro Acosta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel, clean the beds were comfortable the lady who checked us in was very nice she even gave us a little box of milk for my baby because we didn't have any and we were looking for milk. Only thing that i didn't enjoy it was that our room was by the freeway side and it was very noisy but other than that was great.
Stayed 1 night in Aug 2025

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Roberto Roy

Good
Stayed 1 night in Jul 2025

8/10 Good

Eid Mohamad

Liked: Staff & service, property conditions & facilities
All good but not great
Stayed 1 night in Jul 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The hotel was very nice and conveniently located to an El Paso Chihuahuas baseball game which we walked to.
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Amenities
The hotel and the room was very clean and the employees very kind.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only downfall was the parking. It was inconvenient with not enough parking spaces for guest.
Stayed 1 night in Jul 2025

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, location
Stayed 4 nights in Jul 2025

10/10 Excellent

Francis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Proximity excellent to downtown and Rt. 10. Good basic breakfast. Friendly staff. Great value.
Stayed 3 nights in Jul 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025