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HI Express El Paso Downtown by IHG

2.5 star property

Choose dates to view prices

Photo gallery for HI Express El Paso Downtown by IHG

Property amenity
Pool
Exterior
1 bedroom, desk, iron/ironing board, free cribs/infant beds
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
409 E Missouri Ave, El Paso, TX, 79901
  • University of Texas at El Paso
    ‪17 min walk‬
  • Don Haskins Center
    ‪2 min drive‬
  • Sun Bowl Stadium
    ‪3 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(9 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • 300 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(29 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

HI Express El Paso Downtown by IHG

Hotel in Downtown El Paso
A fitness center, a 24-hour business center, and conference space are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and gift shops/newsstands. Housekeeping is available on request.
HI Express El Paso Downtown by IHG offers 112 accommodations with coffee/tea makers and hair dryers. Cable television is provided.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1200 square feet (108 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

HI Express El Paso Downtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

HI Express El Paso Downtown by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 448 out of 1003 reviews
Rating 8 - Good. 236 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 106 out of 1003 reviews
Rating 2 - Terrible. 93 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ramiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Amenities, property conditions & facilities
Seamless checking, very outstanding staff Very nice
Stayed 1 night in Apr 2025

8/10 Good

Alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay and walk everywhere downtown
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent. I like that the rooms have dove products. They have a hot breakfast near the lobby, it's really good. The hotel is in walking distance to transportation, however there are not a lot of food options around the hotel in my opinion.
Stayed 2 nights in Mar 2025

10/10 Excellent

zayda

Stayed 3 nights in Mar 2025

10/10 Excellent

Oscar, Carlsbad

Stayed 2 nights in Mar 2025

6/10 Okay

martin

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
No hot water! Staff knew before I checked in and was informed I would get refunded which still has not been done.
Stayed 2 nights in Mar 2025

10/10 Excellent

Fatima

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it, nice, clean, comfortable. I will go back again.
Stayed 1 night in Mar 2025

10/10 Excellent

BE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service

Bed were horrible front desk lady was not helpful
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service, room comfort

Bad

The beds were horrible and front desk was not helpful
Stayed 1 night in Mar 2025

4/10 Poor

Aaron

Stayed 2 nights in Feb 2025

10/10 Excellent

Penelope

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so clean. We could smell the cleanliness when we walked in. Everyone who worked there was friendly.
Stayed 2 nights in Mar 2025

8/10 Good

Obed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Evelyn

Liked: Staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Mar 2025

8/10 Good

Araceli

Stayed 1 night in Feb 2025

10/10 Excellent

jeffrey

Stayed 1 night in Feb 2025

10/10 Excellent

Dionne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk clerk was friendly and helpful. Rooms clean and very comfortable. Breakfast was included and very good food and selection.
Stayed 1 night in Mar 2025

8/10 Good

Andres

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud at night with traffic
Stayed 1 night in Mar 2025

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s great

It was great and really nice staff. The parking area was small but other then that it was really wonderful.
Stayed 1 night in Mar 2025

4/10 Poor

Tania

Stayed 1 night in Feb 2025

10/10 Excellent

Marquel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Stayed 2 nights in Feb 2025

10/10 Excellent

Obed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like that
Stayed 2 nights in Feb 2025