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HI Express El Paso Downtown by IHG

2.5 star property

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Photo gallery for HI Express El Paso Downtown by IHG

Relax in a spacious lounge area with glass-walled seating and comfortable sofas.
Contemporary hotel building with a prominent vertical design and illuminated signage.
Relax in our spacious lobby with a seating area, wooden table, and large wall map.
Enjoy a wide selection of hot and cold dishes at our buffet, featuring omelets, cheese, and more.
Two single beds with white linens and a wooden headboard, set against a large window with a view.

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
409 E Missouri Ave, El Paso, TX, 79901
  • University of Texas at El Paso
    ‪17 min walk‬
  • Don Haskins Center
    ‪2 min drive‬
  • Sun Bowl Stadium
    ‪3 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(9 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(33 reviews)
  • 300 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(31 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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3.9 out of 5, Good, (1000)
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The price is $142 total
includes taxes & fees
DoubleTree by Hilton El Paso Downtown

About this property

HI Express El Paso Downtown by IHG

Hotel in Downtown El Paso
A fitness center, a 24-hour business center, and conference space are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and gift shops/newsstands. Housekeeping is available on request.
HI Express El Paso Downtown by IHG offers 112 accommodations with coffee/tea makers and hair dryers. Cable television is provided.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1200 square feet (108 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

HI Express El Paso Downtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

HI Express El Paso Downtown by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 457 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 103 out of 1001 reviews
Rating 2 - Terrible. 92 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Liked: Cleanliness, property conditions & facilities
Great job
Stayed 1 night in Apr 2025

10/10 Excellent

Emmanuel, Oxon Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Christian

Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Stayed 1 night in Apr 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Stayed 1 night in Apr 2025

4/10 Poor

Antonio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We found dry blood on the walls and stains into both beds we ended leaving and finding another place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Esmeralda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the rooms were clean . Thank you !
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Luz

Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good for a nights sleep

You pay for what you get… not bad for a night pass through, probs wouldn’t stay longer. Could do with some TLC and upgrades, pool looked gross and gym super basic.
Stayed 1 night in Apr 2025

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service
On the whole a good hotel which gave value for money. The staff were friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Tanisha

Stayed 1 night in Apr 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience. The staff is always friendly, the rooms are alwaya clean. I always stay here when i visit El Paso for UTEP football games
Stayed 2 nights in Apr 2025

10/10 Excellent

Malesa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Lillian

Stayed 3 nights in Apr 2025

10/10 Excellent

Josef

Stayed 1 night in Apr 2025

6/10 Okay

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was descent, the staff was great, but the food was always cold
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Apr 2025

10/10 Excellent

cody

Stayed 2 nights in Apr 2025

10/10 Excellent

Tiffanie

Stayed 1 night in Apr 2025

10/10 Excellent

Tiffanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Close to El Paso Airport. Clean & comfy rooms. Cute restaurants in the area. Good breakfast & friendly staff. Highly recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Veronica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience was great and I love the breakfast I highly recommend this
Stayed 1 night in Apr 2025

10/10 Excellent

Janeth, Hobbs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025