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Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG

Welcome to the Holiday Inn Express & Suites, featuring a central entrance and covered area, surrounded by palm trees.
Relax in a stylish room with a large bed, flat-screen TV, and comfortable armchair.
Relax and unwind by the pool, where you can lounge on comfortable chairs and enjoy the tranquil atmosphere.
Enjoy a diverse dining experience with multiple self-service food stations and a variety of options.
Relax in style at our hotel lobby, featuring a comfortable seating area with a reception desk and convenient amenities.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
11825 Gateway Blvd W, El Paso, TX, 79936
  • Del Sol Medical Center
    ‪5 min drive‬
  • Speaking Rock Entertainment Center
    ‪5 min drive‬
  • Cielo Vista Mall
    ‪8 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(66 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(22 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible Bathtub

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible Bathtub

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (HEARING)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible Bathtub (HEARING)

9.0 out of 10
Wonderful
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.3 out of 5, Excellent, (1085)
$168 nightly
The price is $168 total
includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG

El Paso hotel with free weekday breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG offers 90 air-conditioned accommodations with video-game consoles and safes. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 872 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn EL
Holiday Inn Express EL PASO I-10 EAST
Holiday Inn Express Hotel EL PASO I-10 EAST
Holiday Inn Hotel EL
Holiday Inn Express Hotel El
Holiday Inn Express El
Holiday Inn Express Hotel Suites EL PASO I 10 EAST
Holiday Inn Express Hotel Suites El Paso I 10 East
Holiday Inn Express Hotel Suites El Paso I 10 East by IHG
Holiday Inn Express Hotel Suites El Paso I 10 East an IHG Hotel

Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1004 reviews
Rating 8 - Good. 204 out of 1004 reviews
Rating 6 - Okay. 60 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ClairAnn

Stayed 1 night in Apr 2025

10/10 Excellent

JEDDIE

Stayed 1 night in Apr 2025

8/10 Good

Kim

Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Stayed 1 night in Mar 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
overall everything is very nice
Stayed 3 nights in Mar 2025

8/10 Good

Richard

Business traveler
Friendly staff
Stayed 5 nights in Mar 2025

10/10 Excellent

william

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient and clean

The staff at the desk were very friendly and helpful - the other staff were great too. I did use the gym 2 days and that was fine - although I can never figure out out to use the TV/remotes! That was likely my problem. Only disappointment was no drinkable water other than bottled water. That might be a Texas thing, but a good source of filtered water other than plastic-filled bottles would be great. The pool/spa were down for maintenance but staff accommodated that and we look forward to that improvement when completed. Overall great. Thanks
Stayed 2 nights in Mar 2025

10/10 Excellent

Elva

Stayed 1 night in Feb 2025

10/10 Excellent

Diedrich

Stayed 1 night in Mar 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

J D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay agaib
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Stayed 2 nights in Mar 2025

6/10 Okay

Sara

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Clean but poor service

The rooms were relatively clean and the housekeeping staff were great. I waited for over 10 minutes to check in as nobody was at the front desk upon arrival. Our room did. It have towels or toilet paper (weird)Naomi went to the front desk and was told housekeeping would bring them. Housekeeping never came, I ended up having to request 3 times before we got towels and toilet paper.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer, Mission

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with everything we needed. Tons of restaurants all around.
Stayed 1 night in Mar 2025

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mikaela

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay with the staff being so friendly and accommodating. There was an issue with the room key cards but it did not deter from a lovely stay and experience as a first time visitor to El Paso.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
MY FAVORITE PLACE TO STAY
Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend!

Nice clean hotel with friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2025

2/10 Terrible

Jianwu

Stayed 1 night in Mar 2025

10/10 Excellent

Gamaliel, Wendell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let me check in early very nice staff and hotel very well maintained
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca P

Na
Stayed 1 night in Mar 2025