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Hotel Indigo El Paso Downtown, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo El Paso Downtown, an IHG Hotel

Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas
Desk, iron/ironing board, cribs/infant beds, free WiFi
Bar (on property)
Bar (on property)
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Room service

Explore the area

Map
325 N. Kansas Street, El Paso, TX, 79901
  • Plaza Theater
    5 min walk
  • Judson F. Williams Convention Center
    7 min walk
  • Abraham Chavez Theater
    7 min walk
  • El Paso, TX (ELP-El Paso Intl.)
    15 min drive

Room options

View all photos for Standard Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo El Paso Downtown, an IHG Hotel

3.5-star hotel in Downtown El Paso
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and valet parking.
Hotel Indigo El Paso Downtown, an IHG Hotel offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hotel Indigo El Paso Downtown, an IHG Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a library, a terrace, and a vending machine. Parking is available onsite for a surcharge.

Hotel Indigo El Paso Downtown, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hotel Indigo El Paso Downtown, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Covered valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo Paso Downtown, An Ihg
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel
Hotel Indigo El Paso Downtown, an IHG Hotel El Paso
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel El Paso

Hotel Indigo El Paso Downtown, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 642 out of 1077 reviews" "
Rating 8 - Good. 205 out of 1077 reviews" "
Rating 6 - Okay. 80 out of 1077 reviews" "
Rating 4 - Poor. 61 out of 1077 reviews" "
Rating 2 - Terrible. 89 out of 1077 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel! ❤️
Stayed 1 night in Aug 2024

10/10 Excellent

stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Husband/son stayed here on their drive from CA to Waco. We choose this hotel every time because of the covered safe parking. Hotel is nice and have the amenities they needed. Nice staff
Stayed 1 night in May 2024

10/10 Excellent

Alberto

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Zytha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Dania

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel if you're looking for a stay-cation. Only thing I didn't like is that there is no free parking available for guests, it's an extra cost per day, so I would factor that into your budget.
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Stayed 1 night in Aug 2024

8/10 Good

Richard

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property interior is beautiful. The pool and bar area are magnificent. The room had AC but it didnt work sufficently. There are not mini fridges in the rooms but they are available on request. All around a good stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Cool place
Stayed 1 night in Aug 2024

10/10 Excellent

Minerva

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lovely hotel definitely will come back
Stayed 2 nights in Jul 2024

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like this hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

David Bryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bryana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Indigo, El Paso, Texas
The Hotel Indigo is right downtown El Paso. It is on the trolley line between downtown and the university a couple miles north. Downtown El Paso is in the early stages of renovation with some new apartment buildings beginning to appear. Right now, however, there is more going on in the suburbs. The outdoor pool on the fifth floor is delightful, Front desk staff were helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely prperty
Stayed 1 night in Aug 2024

10/10 Excellent

Rogelio

Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and dining hours options are great
Stayed 3 nights in Aug 2024

10/10 Excellent

Ibrahim

Stayed 2 nights in Aug 2024

10/10 Excellent

kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel all around.! Only problem I had was that room seemed to get a little warm. Pool and bar area get really good at night . The vibes were 🔥 The people who park your cars are great and help out tremendously
Stayed 2 nights in Aug 2024

6/10 Okay

Ashley

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool and pool area were dirty, glass cups in the room were dirty as well.
Stayed 1 night in Aug 2024