Palace Inn

2.5 star property

Choose dates to view prices

Photo gallery for Palace Inn

Exterior detail
Lobby
Free daily continental breakfast
Laundry room
Television

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
8778 Gateway Blvd E, El Paso, TX, 79907
  • Cielo Vista Mall
    ‪8 min drive‬
  • American Consulate
    ‪15 min drive‬
  • Fort Bliss
    ‪17 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪12 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Palace Inn

Hotel in Mission Valley
Along with a fitness center, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Palace Inn offers 42 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center and a vending machine. Onsite self parking is complimentary.

Palace Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Palace Inn El Paso
Palace El Paso
Palace Inn Hotel
Palace Inn El Paso
Palace Inn Hotel El Paso

Palace Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 900 out of 1209 reviews
Rating 8 - Good. 235 out of 1209 reviews
Rating 6 - Okay. 46 out of 1209 reviews
Rating 4 - Poor. 11 out of 1209 reviews
Rating 2 - Terrible. 17 out of 1209 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a welcomed surprise great room and friendly staff and yes I tried to eat Al of the waffles. That you again to the staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jesus Salazar

Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace Inn

It was good. You get what you pay for.
Stayed 1 night in Feb 2025

8/10 Good

Vanida

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed one night. It was clean and pleasant.
Stayed 1 night in Feb 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay at !
Stayed 2 nights in Feb 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean No frills But safe and sound
Stayed 1 night in Feb 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Mahendra

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good,clean rooms
Stayed 3 nights in Feb 2025

10/10 Excellent

joel

Liked: Staff & service, property conditions & facilities
Very good service Very clean rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Karah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Tony

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Clean and Comfortable and Roomy!

This hotel was amazing all around! Very clean, breakfast was great and staff were friendly. Will stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect road trip stop

Huge room, super clean, friendly staff. Would stay here again
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Favorite place to stay when we go to El Paso, it’s close to the border. Very safe and hidden Only complaint I have is that we were woken up several times at night by heavy steps above us that would last for hours late at night we had to make a call to the front desk at 3am due to this issue. Will be asking for a top floor room next time.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel. Good fitness room.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Bathroom needs improvement

The shower head had low pressure. The shower half door let water splash on the floor which could be a slip and fall hazard. I had to wipe up the floor with a towel. Having a grab bar in the shower would be good and the vanity area needs more light. The towels were thin and not very absorbent.
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will definitely stay again

I had a great stay. Very comfortable, fridge and microwave very clean and had all the amenities I needed.
Stayed 1 night in Jan 2025